Agentic Partner Services Lead, CRM
GTM
monday CRM is the fastest-growing CRM on the market. With over 50,000 customers, we've built a platform that revenue teams trust. AI is now changing what CRM can do, and we're building the partner ecosystem to scale that capability.
Our CRM partners are at the center of that shift. They're building repeatable, billable AI services practices on top of monday CRM, and this role exists to help them get there.
You'll work directly with partners to help them price, package, and deliver agentic services to their customers. You don't need to be an engineer, but you need to understand how agentic systems work well enough to guide a partner through building one. You'll coordinate with monday's Partner Project Management and Professional Services teams to move partners from concept to live delivery.
Success is measured by partner outcomes: agencies with a live agentic services offering, customers running agentic workflows on monday CRM, and a growing library of repeatable delivery assets the broader ecosystem can use.
Day to day, you're running enablement sessions with agency principals and delivery leads, reviewing partner proposals, co-delivering early implementations alongside the PPM team, and building the playbooks that make the next 10 partners faster than the first 3.
About The Role
monday CRM is the fastest-growing CRM on the market. With over 50,000 customers, we've built a platform that revenue teams trust. AI is now changing what CRM can do, and we're building the partner ecosystem to scale that capability.
Our CRM partners are at the center of that shift. They're building repeatable, billable AI services practices on top of monday CRM, and this role exists to help them get there.
You'll work directly with partners to help them price, package, and deliver agentic services to their customers. You don't need to be an engineer, but you need to understand how agentic systems work well enough to guide a partner through building one. You'll coordinate with monday's Partner Project Management and Professional Services teams to move partners from concept to live delivery.
Success is measured by partner outcomes: agencies with a live agentic services offering, customers running agentic workflows on monday CRM, and a growing library of repeatable delivery assets the broader ecosystem can use.
Day to day, you're running enablement sessions with agency principals and delivery leads, reviewing partner proposals, co-delivering early implementations alongside the PPM team, and building the playbooks that make the next 10 partners faster than the first 3.
- Help CRM partners design, price, and package repeatable, billable AI and agentic service offerings.
- Serve as a technical advisor to partners building and delivering agentic systems, from concept through live delivery.
- Run workshops with agency principals to align their service models with monday's AI capabilities.
- Review and refine partner build proposals to ensure agentic workflows are technically sound and deliverable.
- Work with internal Project Management and Professional Services teams to support early-stage implementations and drive customer success.
- Build the playbooks and delivery materials that standardize agentic services across the partner ecosystem.
Your Experience & Skills
- Deep understanding of the sales and marketing agency model, including how agencies price, package, and sell professional services.
- Strong conceptual grasp of agentic systems and AI workflows. You should be able to architect a solution and guide a partner through delivery, even if you're not writing the code.
- Demonstrated experience helping partners or clients build billable practices around new or emerging technologies.
What monday.com can offer you:
- Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
- Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
- Monthly stipends for food, wellness, and commuter work
- Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
- Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified
- We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
- A global work environment with employees in Tel Aviv, New York, Denver, London, Kiev, Sydney, São Paulo and Tokyo
Please note that this role is on a hybrid model of 3x per week in our NYC office.
For New York City-based hires only: Compensation Range: $202,000-$250,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.
Visa sponsorship for this role is currently not available.
monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
We believe in equal opportunity.
At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.
All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.
If you need support or accommodation during the hiring process, we’re here to help.
At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.
All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.
If you need support or accommodation during the hiring process, we’re here to help.
Meet the GTM team
As we are doubling down on our multi-product strategy, we are forming a GTM (go-to-market) team for our more advanced products (CRM & Dev). The GTM Manager role is a significant part of the team. We are looking for a talented, experienced and all-around player who is eager to dive deep into multiple business areas to help develop and promote the product through the CRO organization and our client base.