Service platform pricing for businesses.
Start free.

Unlimited tickets and workflows. No credit card needed.

Choose team size:
10 Seats
Yearly SAVE 18%
|
Monthly
Standard
$
26
seat /
month
Total$260/ month
Billed annually
Automate service processes and streamline communication
Standard includes:
Unlimited amount of tickets
Manage all tickets, requests, or incidents in one place.
Ticket intake via email and WorkForms
Use our native, customizable form builder to manage incoming requests or add your support email.
2-way email integration with Gmail and Outlook
Connect your Gmail or Outlook account to send and receive emails, and track customer communications in one place.
1 email server (monday-inbox) hosted on monday.com
Receive a dedicated email server to intake all service requests.
AI actions (100 actions per month)
Leverage AI to customize and automate service processes, without the need for a developer.
Create 1 ticket boards
Manage one ticketing process from one main board.
Custom service automated actions (250 actions per month)
Create your own automations to speed up service processes and free up agents' time.
Create a dashboard based on 1 board
Gain insights from all corners of your service operations by visualizing data with different widgets.
Enterprise
Manage service delivery with enterprise-level features
Includes pro, plus:
AI actions (25,000 actions per month)
Leverage AI to customize and automate service processes, without the need for a developer.
Unlimited ticket boards
Manage as many separate ticketing processes as you want.
Multiple customizable email servers (monday-inbox)
Create multiple email servers to complement separate service processes.
Enterprise support
24/7 quality support with a priority queue included.
Enterprise-scale automations & integrations
Includes 250K automation & integration actions per month.
Enterprise-grade security & governance
Get top-tier security features & user management controls.
Multi-level permissions
Control who can access data & files at every level of your organization.
HIPAA Compliance
Ensure compliance with the Health Insurance Portability & Accountability ACT (HIPPA).
Advanced analytics (dashboards up to 50 boards)
Gain insights into your teams' performance, SLAs, CSAT,& more.

Trusted by 225,000+ customers worldwide

Frequently Asked Questions

Questions?
  • Your first option to use monday service for free is a 14-day trial. Beyond this, you will need to purchase an appropriate monday service pricing plan to get full-features. If you are a nonprofit , you may be qualified for free access to monday.com or at a discount after filling out the relevant forms.
  • monday service cost depends on the plan you choose and your team size. Plans start from 3 users. If you want to sign up more than 40 users, you can request a quote from our sales team to get an exact price.
  • You can pay monthly for your account. By choosing the monthly option on our pricing page, you will be able to pay on a monthly basis. However, monthly plans are not discounted — for this reason we recommend the yearly plan for those looking to save.
  • We understand that each organization has unique needs, requiring specific features to support specific and multiple service projects and workflows. Above you can see the features included in the different monday service plans. For further guidance in choosing the right plan for you, reach out to our sales team for a consultation.
  • All of our pricing, including our other products, is based on 2 variables: the features you’d like to use, and the number of users. Once you’ve determined the feature plan and users, choose your subscription payment preference: month-to-month or annual plans are available. Payment is made in one upfront installment (if you purchase a plan for one year, you will pay for one year upfront).
  • If you’ve already paid for a yearly subscription within the last 30-days, and wish to cancel your account, you are entitled to a prorated refund. To cancel, navigate to the Admin section. Your account will be automatically refunded the remaining balance from your original purchase. If you have any questions, reach out to support@monday.com
  • Yes. Choosing yearly plan for monday service pricing results in an 18% discount.
  • monday.com is proud to support organizations that do good around the world. Because of this, we offer discounted pricing for qualified nonprofit organizations. Find out more about our nonprofit plan and pricing here
  • Account admins can access purchase history, invoices, payment details, plan type, and more on their account. For more details on how to manage your billing information, read here .
  • Admins can change your plan type and user count at any time (Note that post the refund period, we offer no refunds for downgrades). To change your plan, navigate to the Admin section and select the Billing option. From there, choose 'Change plan', pick the desired plan, and enjoy!
  • Customer data security is our top priority and therefore it is our practice to adhere to the strictest data protection laws. monday.com is built with strict security requirements and protocols to secure your data, such as ISO/IEC 27001 and ISO/IEC 27018. We also put our platform through annual security audits and assessments as well as high physical, procedural, and technical security measures to preserve the integrity and security of your data.
  • All major credit cards (excluding debit cards) - Visa, Master Card, American Express, Discover, Diners Club, JCB, Carte Bleue, Union Pay are accepted for our plan payment. You can also purchase your monday.com subscription via PayPal. (Note this may be subject to change depending on your location.) We also accept invoices for Enterprise plans that meet a minimum fee. You can contact support@monday.com for more information on this requirement.
  • Yes, the platform’s app is available for both IOS and Android devices. You can download them on the Apple or Google Play Stores. Learn more here .

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