Bani Kaur
Posts by this author
SugarCRM Vs. Salesforce: Use cases, differences,...
SugarCRM and Salesforce are two globally acclaimed customer management tools with millions of users. Both...
CRM and sales
A guide to building customer retention with Voice of...
Customer data is the essence of strategic planning and customer relationship building. To execute successful...
CRM and sales
Email conversion rate: importance, tips, and FAQs
Customer attention is fleeting at best. With a sea of new brands vying for your customer’s attention via...
CRM and sales
Customer lifetime value – how to calculate,...
When inflation is high, it’s important to double down on the customers you already have — both for...