Bani Kaur
Posts by this author
CRM and sales
Sugar CRM Vs. Salesforce: Use cases, differences, pricing, and reviews
SugarCRM and Salesforce are two globally acclaimed customer management tools with millions of users. Both...
CRM and sales
A guide to building customer retention with Voice of the Customer (VoC) data
Customer data is the essence of strategic planning and customer relationship building. To execute successful...
CRM and sales
Customer lifetime value – how to calculate, track, & increase
When inflation is high, it’s important to double down on the customers you already have — both for...