Each managed services package can be tailored with the following service pillars according to your specific business objectives.
Work with our experts to build, assess, and optimize your workflows
Proactive maintenance in accordance with your internal protocols
Improve your teams' utilization of the platform with ongoing assessments
Bespoke basic and advanced training for new and existing users
Out of scope: Custom integrations and data migration
If you need these services, please talk to your account team or check out our global partner network.
Professional services are one-time projects such as custom integrations and migrations provided by the monday.com services team or our certified partners, while managed services are recurring service hours to continuously build out workflows and maintain your account.
As a new customer, we recommend you start with champion training or an implementation package to get you started and continue with a managed services package to maintain and optimize your account with ongoing implementation as you continue to scale.
If more services are needed, tailored packages are available after scoping.
Not a problem. While managed services might not be the best fit for your specific needs, our services organization can support you by connecting you with certified partners. Check out our global partner network.
While the stakeholders on your team are needed to achieve the maximum value, your managed service consultant can also work independently to maintain and monitor your account according to your needs and internal protocol.