monday.com’s AI Trust Center

Responsible AI at work

Empowering everyone to leverage AI reliably, securely, and confidently.

We’re committed to making AI accessible for everyone. Regardless of technical skills, we’re empowering everyone to harness powerful intelligent capabilities at work, while ensuring secure, transparent, and ethical AI across our platform and product suite.

End-to-end privacy and protection for your data

We implement multiple layers of security and moderation to ensure safe and reliable AI experiences.

Putting your privacy first

We do not use your input or output to train machine-learning models, and we don’t allow others to do so.

Enterprise-grade encryption

We use industry-leading encryption to safeguard your data. All information is encrypted both in transit (TLS 1.3) and at rest (AES-256), ensuring protection against unauthorized access.

Staying within your permissions

Our AI capabilities follow the existing permissions within your monday.com account. If a team member doesn’t have access to specific boards or columns, AI won’t retrieve or display any data from them.

Regional data control

AI follows the same data residency policies as your monday.com account, ensuring that your data is processed and stored within your designated region and guaranteeing compliance with relevant regulations.

Preventing harmful and biased content

We embed fairness, transparency, and accountability in our AI design to safeguard against harmful or biased content, proactively mitigating risks and upholding ethical standards.

How do we guarantee secure AI data processing?

monday.com leverages LLMs through managed APIs from Microsoft Azure and AWS Bedrock, ensuring data privacy and security with zero retention policies. These providers do not store or use user inputs or outputs for model training and enforce comprehensive encryption.

monday.com’s AI
  • Evaluation framework
  • Guardrails
AI Gateaway
  • Rate limits
  • Token limits
  • Moderation & Security
AI Providers
  • Zero retention LLM API

The way we build AI at monday.com

AI for everyone

We put powerful AI capabilities in everyone’s hands with an intuitive, no-code approach that lowers barriers to AI adoption across multiple industries and use cases. You can start with simple, out-of-the-box AI features and gradually introduce more advanced capabilities to your workflows over time.

AI, right where you work

Seamlessly integrated into your workflows and fully connected to your business context, you can leverage AI without leaving your monday.com workspace or needing to toggle between tabs.

AI that works for you

We believe AI should work for you, not the other way around. That’s why we built our AI capabilities to streamline your day-to-day work, eliminating the need for lengthy, complex prompts or constant oversight.

Total transparency, complete control

We know that transparency at work is an integral part of control, so our AI capabilities provide clear indications and actionable information about how AI operates and manages your data.

For more information, please visit the monday.com AI FAQ and the monday.com AI Terms & Conditions.