Enhance customer relationships with a CRM for logistics
Understand your customers' wants and needs like never before.
What would you like to manage on monday.com?
Buyer-supplier relationships
Journey mapping
Customer segmentation
Appointment scheduling
Ticket routing
Customer engagement
Issue tracking
Order fulfillment
Reporting & analytics
Get monday sales CRM for logistics and sales ops
Create custom workflows monday sales CRM
Combine the insights and communication you need to have cohesive teams and processes.
Access CRM for logistics features on monday.com
Email capabilities
Sync your email account to send and receive emails, get automatic notifications when a lead opens an email, save time with personalized email templates, and more.
Performance tracking
Always know where you stand. Track your pipelines, targets, team performance, and other metrics on one user-friendly dashboard that takes seconds to learn.
Data storage
All your existing leads, contacts, and accounts from any platform right into monday.com CRM. Easily consolidate duplicate data to make progress fast.
Drag and drop functionality
Quickly update where prospects are in the funnel, move deals around, and customize your entire CRM without needing to open a ticket with the dev team.
Automate your work
Spend more time closing deals and less time on tedious manual work. Automatically assign owners, change deal stages, notify team members—all with a few clicks.
Seamless integrations
Why have dozens of tabs open when you can use all of your favorite tools on one software? Choose from Zoom, Docusign, Aircall, and others.
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An award-winning platform. Loved by customers
Based on 10,000+ customers
Frequently Asked Questions
Questions?
What is logistics CRM software used for?
A CRM for logistics can help you understand prospects and leads better and create enhanced customer experiences. With a CRM, you can create impactful communications, easily manage data, easily collaborate with team members, and more.
What is the best CRM for logistics?
The most powerful CRMs on the market will allow you to store data easily, track all customer communications, and build and maintain customer relationships. Other attributes to look for include:
Customizable workflows
Automations
Intuitive dashboards
Integrations
Task prioritization tools
What are the 3 types of CRM?
The three types of CRM systems are operational, analytical and collaborative.
Operational CRMs helps companies generate leads, converts them into paying users, and allows sales teams to retain customers.
An Analytical CRM helps businesses better understand their customer data, such as how they interact with the business.
Lastly, a collaborative CRM provides teams organization-wide with one source for data for easy sharing.