Industry Solution Architect
GTM
Industry Solution Architect
Location: Melbourne
Reports To: GTM Lead APJ
About Monday.com: Monday.com is a leading Work OS platform that is transforming how organisations manage their projects, workflows, and processes. Our platform empowers teams to work more effectively and efficiently, and we are on a mission to make work more transparent and collaborative for businesses worldwide. We are looking for a Solution Architect to join our dynamic Go to Market (GTM) team and help shape the future of work, focused on key Industries.
About The Role
Industry Solution Architect
Location: Melbourne
Reports To: GTM Lead APJ
About Monday.com: Monday.com is a leading Work OS platform that is transforming how organisations manage their projects, workflows, and processes. Our platform empowers teams to work more effectively and efficiently, and we are on a mission to make work more transparent and collaborative for businesses worldwide. We are looking for a Solution Architect to join our dynamic Go to Market (GTM) team and help shape the future of work, focused on key Industries.
Role Overview: As a Solution Architect at monday.com, you will play a critical role in driving the technical strategy and deployment of our Work OS platform for a diverse range of Industry focused clients. You will work closely with the APJ GTM team, customers, sales teams, and engineering teams to craft innovative Industry solutions that meet specific business needs and technical requirements. Your expertise will help our clients leverage monday.com’s capabilities to streamline their workflows and achieve their business goals.
Key Responsibilities:
- Industry Knowledge: Initially focused on the Retail and Manufacturing Industries.
- Technical Strategy Development: Collaborate with GTM team, sales and business development teams to define and execute technical strategies that address customer business challenges using monday.com’s Work OS platform.
- Solution Design and Implementation: Partner with GTM Team, customers to design and implement tailored solutions that leverage monday.com’s platform capabilities. Ensure that solutions are scalable, flexible, and aligned with best practices.
- Customer Engagement: Lead technical discussions with customers and stakeholders to understand their unique requirements and translate these into actionable solutions. Provide expert guidance on architecture, implementation, and integration.
- Proof of Concept and Demonstrations: Develop and deliver proof-of-concept projects and product demonstrations that showcase the value and potential of monday.com’s solutions to prospective and existing clients, within set industries.
- Cross-Functional Collaboration: Work closely with APJ GTM team, implementation, product management, engineering, and customer success teams to ensure successful deployment and integration of monday.com solutions. Share insights and feedback to inform product development and improve customer experiences.
- Best Practices and Knowledge Sharing: Contribute to the development of best practices, documentation, and knowledge resources. Share industry insights and technical expertise with internal teams and the broader community.
- Problem Solving and Troubleshooting: Address and resolve complex technical issues that arise during implementation and deployment. Provide proactive solutions and support to ensure successful outcomes for clients.
Your Experience & Skills
- Experience: 7+ years in a technical role, with a strong background in solution architecture, software development, or systems engineering. Proven experience in customer-facing roles, with the ability to manage and deliver complex technical solutions.
- Technical Skills: Software architecture, data management, integration, and cloud technologies. Familiarity with monday.com’s Work OS platform or similar project management tools is a plus.
- Customer Focus: Excellent interpersonal and communication skills, with a demonstrated ability to engage with senior stakeholders and translate business needs into technical solutions.
- Problem-Solving Abilities: Innovative and analytical thinker with a track record of solving complex technical challenges and driving successful project outcomes.
- Work Ethic: Self-motivated and proactive, with a strong sense of ownership and attention to detail. Ability to thrive in a fast-paced and dynamic environment.
We believe in equal opportunity.
monday.com is an equal opportunity employer and bans discrimination and harassment of any kind. monday.com is committed to the standard of equal employment opportunity for all employees and to creating and maintaining a workplace free of discrimination and harassment.
All qualified applicants will be considered for employment regardless of any personal characteristic. We encourage candidates from all backgrounds to apply, regardless of their race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, physical or mental disability or any other status protected by the laws or regulations in the locations where monday.com operates.
monday.com is committed to working with and providing access and reasonable accommodation to applicants with any disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to accommodations@monday.com.
All requests for accommodation are treated confidentially , as practical and permitted by law.
monday.com is an equal opportunity employer and bans discrimination and harassment of any kind. monday.com is committed to the standard of equal employment opportunity for all employees and to creating and maintaining a workplace free of discrimination and harassment.
All qualified applicants will be considered for employment regardless of any personal characteristic. We encourage candidates from all backgrounds to apply, regardless of their race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, physical or mental disability or any other status protected by the laws or regulations in the locations where monday.com operates.
monday.com is committed to working with and providing access and reasonable accommodation to applicants with any disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to accommodations@monday.com.
All requests for accommodation are treated confidentially , as practical and permitted by law.
Meet the GTM team
As we are doubling down on our multi-product strategy, we are forming a GTM (go-to-market) team for our more advanced products (CRM & Dev). The GTM Manager role is a significant part of the team. We are looking for a talented, experienced and all-around player who is eager to dive deep into multiple business areas to help develop and promote the product through the CRO organization and our client base.