The Business Tech Support Specialist is a pivotal member of the Data & Info Tech organizations and will operate as the main point of contact for Sales, Partners, and Customer Success employees.
They are responsible for resolving or elevating all internal business systems and process inquiries.
The Business Support Representative will work cross-functionally with BizOps, Billing, and Finance, as well as with R&D to coordinate and drive the resolution of both technical and procedural issues. In addition, he/she will be continuously improving processes to minimize repeating issues.
Please note that this role is on a hybrid model in our NYC location.
The Business Tech Support Specialist is a pivotal member of the Data & Info Tech organizations and will operate as the main point of contact for Sales, Partners, and Customer Success employees.
They are responsible for resolving or elevating all internal business systems and process inquiries.
The Business Support Representative will work cross-functionally with BizOps, Billing, and Finance, as well as with R&D to coordinate and drive the resolution of both technical and procedural issues. In addition, he/she will be continuously improving processes to minimize repeating issues.
Please note that this role is on a hybrid model in our NYC location.
For New York City-based hires only: Compensation Range: $75,000-$95,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations
Please note that this role is on a hybrid model.
Visa sponsorship for this role is currently not available.
monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.