Forward Deployed Engineer, Strategic Deployments
OperationsFull-time
As a Forward-Deployed Engineer in the Services organization, you'll be a key technical partner for our most strategic customers. Your focus is high impact: driving AI transformation, help drive growth for our strategic customers and translating real world complexity into product insights. You will deeply embed with a single high value customer, working with C-level and technical teams to architect solutions that redefine their work.
You'll lead customer transformations leveraging AI capabilities in complex, mission critical use-cases. You'll own the full cycle of a delivery from understanding customer needs and business pains, architecting and designing their solution, build, and roll it out to the teams.
This foundational role will help define the future of forward-deployed engineering at monday.com.
Please note that this is a hybrid position of 3 days/week in our NYC office.
About The Role
As a Forward-Deployed Engineer in the Services organization, you'll be a key technical partner for our most strategic customers. Your focus is high impact: driving AI transformation, help drive growth for our strategic customers and translating real world complexity into product insights. You will deeply embed with a single high value customer, working with C-level and technical teams to architect solutions that redefine their work.
You'll lead customer transformations leveraging AI capabilities in complex, mission critical use-cases. You'll own the full cycle of a delivery from understanding customer needs and business pains, architecting and designing their solution, build, and roll it out to the teams.
This foundational role will help define the future of forward-deployed engineering at monday.com.
Please note that this is a hybrid position of 3 days/week in our NYC office.
As a monday.com Forward-Deployed Engineer, you will drive strategic transformation, AI adoption, and product strategy, directly impacting revenue, roadmap, and customer trust. You will partner deeply with one strategic customer, advising executives on AI-driven operational change, and feeding insights back to the product team. This autonomous role offers high visibility and the chance to define its future.
What You'll Do
While you may prototype, your main leverage is through architecture, judgment, and influence, connecting customer reality to product direction.
- Strategic Transformation: Embed with C-level stakeholders to architect end-to-end AI solutions and scalable workflows that solve complex business pains
- Cross-Functional Leadership: Partner with Sales and CS as a technical authority to guide account strategy and translate customer needs into Product Requirement Documents (PRDs)
- Implementation Excellence: Act as the platform expert—designing sophisticated configurations, prototyping custom scripts, and overseeing the narrative from pilot to full rollout
Your Experience & Skills
- Experience leading hands-on projects from A to Z in a production environment, preferably client-facing
- 5+ years of previous experience building web applications from scratch using TypeScript/Node.js/React
- Previous experience in Full-stack development
- Background in Solution Architecture or Software Engineering with a strong grasp of AI/LLM workflows and systems thinking
- Experience navigating C-suite relationships and the ability to influence executive decision-making in ambiguous environments
- Entrepreneurial, fast-moving, and focused on long-term impact rather than just immediate fixes
What monday.com can offer you:
- Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program
- An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
- Monthly stipends for food, wellness, and commuter/remote work
- Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
- Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified
- We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
- A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and Tokyo
Visa sponsorship for this role is currently not available.
monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
For New York City-based hires only: Compensation Range: $180,000-$230,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes the opportunity to receive and/or earn a discretionary bonus and/or equity-based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.
We believe in equal opportunity.
At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.
All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.
If you need support or accommodation during the hiring process, we’re here to help.
At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.
All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.
If you need support or accommodation during the hiring process, we’re here to help.
Meet the Operations team
The Operations Team collaborates with the entire company globally and provides advice and guidance to enable and empower all teams in initiatives related to IT, facilities, event management, social impact, our makers and more. We take a creative approach in order to scale and optimize internal processes. We are a crew of energetic and caring individuals who love using teamwork to solve complex problems in a fast-paced environment.