Engineering Team Lead - Agentic System
Customer Tech & AI
We are the Tech & AI group within Monday’s Customer organization, building the “Agentic OS” - a unified agent architecture that delivers enterprise-level service through AI.
As the Engineering Team Lead - Agentic System, you will own the Data, Knowledge, and Context layers that power our agents. This is the most senior engineering role in the group, responsible for translating agentic strategy into scalable, production-grade systems.
You will partner closely with Product to build the orchestration engine behind our AI agents, enabling true state-awareness and persistent memory across agents
About The Role
We are the Tech & AI group within Monday’s Customer organization, building the “Agentic OS” - a unified agent architecture that delivers enterprise-level service through AI.
As the Engineering Team Lead - Agentic System, you will own the Data, Knowledge, and Context layers that power our agents. This is the most senior engineering role in the group, responsible for translating agentic strategy into scalable, production-grade systems.
You will partner closely with Product to build the orchestration engine behind our AI agents, enabling true state-awareness and persistent memory across agents
- Own the architecture and roadmap of the Knowledge & Context platform
- Build scalable data ingestion pipelines (Gong, Slack, internal systems, etc.)
- Lead the development of our state-awareness and memory infrastructure
- Design orchestration and middleware for multi-agent collaboration
- Manage and mentor a high-performing, AI-native engineering team
- Serve as the technical authority in cross-functional decision-making
Your Experience & Skills
- 3 years of experience leading engineers while remaining deeply technical
- Strong background in platform engineering, distributed systems, and data pipelines
- Hands-on experience with RAG at scale and LLM orchestration frameworks (LangChain, LangGraph, or similar)
- Proven track record of taking AI products from prototype to production
- Ability to translate complex architecture into clear execution plans
- Business-oriented mindset with strong Product partnership
We believe in equal opportunity.
At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.
All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.
If you need support or accommodation during the hiring process, we’re here to help.
At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.
All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.
If you need support or accommodation during the hiring process, we’re here to help.
Meet the Customer Tech & AI team
The Costumer Technology & AI department within the CCO organization drives innovation and technological excellence with the customer at the center. The department defines the technical vision and roadmap, develops advanced AI-powered solutions, and ensures their seamless delivery across the organization. By providing strategic guidance and end-to-end technological support, the department enables all CCO teams to enhance customer experiences, operate more efficiently, and create meaningful business impact through cutting-edge technology and AI.