We are looking for a Technical Support Engineer to join our team in our New York office! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers.
As a Technical Support Engineer, you will use critical thinking and problem solving skills to manage complex end user support cases. Team members in this role will have expert level knowledge of monday.com and the intricacies of complex workflows, integrations, automations, issue resolution, APIs, reporting tools, and more. You will work closely with our enterprise customers and partner with internal teams to resolve the most complex issues.
Please note that this is a hybrid position of 3 days/week in our NYC office
We are looking for a Technical Support Engineer to join our team in our New York office! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers.
As a Technical Support Engineer, you will use critical thinking and problem solving skills to manage complex end user support cases. Team members in this role will have expert level knowledge of monday.com and the intricacies of complex workflows, integrations, automations, issue resolution, APIs, reporting tools, and more. You will work closely with our enterprise customers and partner with internal teams to resolve the most complex issues.
Please note that this is a hybrid position of 3 days/week in our NYC office
You will work closely with our enterprise customers and engineers to resolve the most complex issues. You will also help build out systems and processes to manage tasks from report to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems.
What monday.com can offer you:
For New York City-based hires only: Compensation Range: $75,000-95,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.
Visa sponsorship for this role is currently not available.
monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws
#LI-hybrid