In this Forrester Total Economic Impact™ (TEI) study, discover how Five9, a leading cloud contact center provider, streamlined operations, consolidated tools, and achieved significant business outcomes by implementing monday.com.
monday.com is trusted by 245,000+ customers worldwide
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Five9’s success with monday.com
$7.7M
Increased revenue via improved workforce efficiency
$303K
Cost savings by reducing workforce attrition and better process efficiencies
$85K
Cost savings due to tech stack consolidation
Five9’s success with monday.com
“One of the things we loved about the platform is how easy and intuitive it was... The other platform we were dealing with was very rigid. That’s why monday.com is a better fit for us.”
SVP of Operations
“We’ve seen a 20% increase in efficiency — no more back-and-forth emails.”
Global Services
"We now have high IT engagement scores, especially around work-life balance.”
CIO
The monday.com difference
hours saved per month
"It's customizable to your needs. It's like water. It’ll take its shape and wrap around whatever you need it to do."
Build custom workflows with a no-code interface, while defining admin controls to maintain cross-org consistency.
Onboard your entire organization with intuitive products they’ll love to use.
"Everyone loves monday.com. Almost immediately, we hear how easy it is to use and how much value it brings."
conversion rate increase
manual actions saved per month
See value fast with products that are quick to implement and even easier to learn.
"Everyone onboarded really, really fast. It's like an iPhone in a way in that you just know how and what you want to do next."
“...it’s going to do things you didn’t think were possible.”
Ready to see what monday.com can do for you?
