AI agents turn your SOPs into automated workflows that run on schedule and flag stalled handoffs before they affect delivery. Every team works from the same operations platform, with AI automations built-in.
Trusted by over 60% of the Fortune 500
The Process Automator agent converts your existing SOPs into automated workflows that run on schedule - every step completed in order, by the right person, with a full audit trail built automatically.
The SLA Monitor agent watches every active workflow and fires alerts the moment a handoff falls behind - so ops teams intervene before a missed SLA becomes a missed deadline.
Cross-team workflows, approval routing, SOP documentation, and operations dashboards all live on the same platform - so every department works from the same version of what's happening.
The Process Automator agent turns your existing standard operating procedures into live automated workflows - every step triggered in sequence, routed to the right person, and logged with a full audit trail without anyone managing the process manually. SOPs stored in monday.com stay connected to the workflows that execute them, so when a procedure is updated the workflow reflects the change immediately.
Multi-team workflows on monday.com route tasks between departments automatically - with every handoff tracked, time-stamped, and escalated when SLA windows are approaching. The SLA Monitor agent watches every active workflow in real time and flags stalls before they cascade, and as work moves from team to team, everything is logged in the same platform.
Operations dashboards aggregate every active workflow, SLA status, completion rate, and exception across the organization - in one view that's always current, always shared, and never requires a manual report to compile. Leaders see what's on track, what's at risk, and where intervention is needed without waiting for the weekly ops review.
monday.com connects your AI workflow automation software to the tools every team runs on. With 850+ integrations - including Slack, Jira, Microsoft Teams, Google Calendar, GitHub, and Salesforce - and MCP support for Claude, ChatGPT, and Copilot, your portfolio data stays connected wherever your teams work.
Marketing teams run campaign request intake, creative review cycles, and launch approval workflows on monday.com - with AI automating every handoff between content, design, and demand generation so nothing waits in someone's inbox.
Product and engineering teams run release checklists, incident response workflows, and change management SOPs on monday.com - with automated routing between engineering, QA, and operations ensuring every step happens in the right sequence.
PMO and operations teams coordinate multi-team workflows, enforce SOPs across departments, and give leadership a real-time dashboard of every active process - with AI surfacing bottlenecks and routing escalations before they become visible problems.
IT teams run service request intake, change advisory workflows, and infrastructure maintenance SOPs on monday.com - with the SLA Monitor agent tracking every open ticket against its SLA and flagging at-risk cases before they breach.
HR teams run onboarding checklists, compliance documentation workflows, and offboarding SOPs on monday.com - with automated task routing to IT, legal, and facilities ensuring every step is completed before it becomes a compliance gap.
Legal teams run matter intake routing, contract review workflows, and compliance documentation SOPs on monday.com - with every step logged automatically and SLA tracking surfacing matters that need attention before they miss a deadline.
Document your SOPs and recurring workflows directly in monday.com boards - or connect your existing tools with no-code integrations. Every workflow step, owner, and SLA window is structured in one place before automation begins.
The Process Automator agent activates your SOPs as live automated workflows - routing tasks in sequence, assigning owners, and enforcing completion order automatically. The SLA Monitor agent watches every workflow in real time and fires escalation alerts the moment a handoff stalls.
Operations dashboards give your team and leadership a real-time view of every active workflow, SLA status, and exception - with AI surfacing bottlenecks and flagging at-risk processes before they become visible to the people waiting on them.
Converts SOPs and recurring workflows into automated processes that run on schedule - every step triggered in sequence, assigned to the right owner, and logged with a full audit trail without manual management. Catalog-verified #3 Operations agent.
Watches every active workflow in real time and fires alerts the moment a task or handoff falls behind its SLA window - so ops teams can intervene before a stall becomes a missed commitment. Catalog-verified #3 Operations agent.
Automate workflows that span multiple departments - with every handoff tracked, every owner notified on time, and every exception routed through configurable escalation paths when tasks aren't completed within their window.
Store, version, and enforce SOPs in monday.com - connected to the automated workflows that execute them, so every update to a procedure is immediately reflected in the workflow without rebuilding it from scratch.
Executive-ready dashboards aggregate every active workflow, SLA status, completion rate, and bottleneck in real time - giving operations leaders and department managers a shared view of what's running, what's at risk, and what needs attention now.
AI monitors workflow velocity across every active process and fires alerts the moment a task or handoff falls behind - giving operations teams a window to intervene before the delay cascades into a delivery or compliance issue.
Configure routing rules for every cross-team handoff and escalation paths for when tasks aren't completed on time - so work moves between departments automatically and nothing waits for a person to notice it's stalled.
Every workflow step, completion, exception, and escalation is logged automatically with a full timestamped audit trail - supporting compliance requirements and giving operations leaders the documentation they need for continuous process improvement.
Purpose-built operations agents that automate SOPs, monitor SLAs, and surface workflow bottlenecks before they affect delivery.
Visually build and automate multi-step, cross-functional workflows that move work across departments with no code.
Your AI assistant that summarizes workflow status, drafts operations updates, and answers board questions on demand.
Build custom operations portals, SOP dashboards, and workflow tracking apps in minutes - no engineering required.
We replaced a 15-minute screening call with an AI agent that does it in 5 minutes.
It’s the first time we’ve seen a real AI solution that is actually useful.
An SOP template gives teams a repeatable framework to document any process consistently. Learn how to automate and manage SOPs with monday.com's AI Work Platform.
Effective operations management helps organizations work smarter and scale with confidence. Explore how modern operations teams drive performance through clear processes and unified systems.
Workflow automation replaces manual, repetitive tasks with technology-driven processes. Learn the types, benefits, and real examples by department - plus how AI agents are changing the game in 2026.
Top operations management software that helps streamline workflows, track performance, and manage resources across teams in one centralized platform in 2026.
AI operations management software uses artificial intelligence to automate SOPs, coordinate cross-team workflows, and surface operational bottlenecks before they affect delivery. monday.com is the AI Work Platform where process automation, SLA tracking, cross-team handoffs, and operations visibility all live in one place - connected to the actual work each team does every day.
The SLA Monitor agent watches every active workflow in real time and fires alerts the moment a task or handoff falls behind its SLA window - giving operations teams time to intervene before a stall cascades into a missed commitment. It runs continuously without manual oversight, surfacing exactly which workflows need attention and routing escalations automatically.
Yes - monday.com stores, versions, and enforces SOPs across every department, with the Process Automator agent turning each procedure into a live automated workflow. Every step runs in the correct sequence, every exception is logged, and every update to the SOP is immediately reflected in the workflow that executes it.
monday.com integrates natively with Slack, Microsoft Teams, Jira Cloud, Google Workspace, and Outlook - with 850+ integrations total and MCP support for Claude, ChatGPT, and Copilot. Your operations workflows stay connected across every tool your teams already use.
monday.com is the only AI Work Platform where process automation, SOP enforcement, SLA tracking, and cross-team workflow orchestration all live alongside the actual project and operational work - not in a separate BPM system. The Process Automator agent and SLA Monitor agent are built into the same platform every team already uses for their day-to-day work. G2 #1 ranking, Gartner Magic Quadrant Leader, and 250,000+ customers across every industry and department.
monday.com offers a free plan with boards, multiple views, and core automations. Paid plans that unlock AI agents, vibe coding, advanced workflows, and enterprise security start at $9/mo per seat.
Yes, the monday.com app is available for download on iOS and Android app stores.
