Meet Essence Corp

Essence Corp is a premier distributor of luxury fragrances and beauty brands across the Americas and the Caribbean. With a portfolio of over 40 prestige brands including Hermès, Chopard, and Versace—their reach spans 80+ countries through partnerships with high-end retailers and regional travel retail hubs.

Despite being a lean operation of around 60 employees, Essence Corp handles the scale and complexity of a much larger organization. Their unique distribution model requires deep collaboration across departments—sales, marketing, logistics, and finance all while managing thousands of SKUs, clients, and brand partners.

“We operate like a small business with big-business complexity,” says Marie-Claire Lochet, Digital and Retail Experience Director. “Every decision has to be strategic and collaborative, especially when you’re representing global luxury brands.”

The challenge

Rapid growth meets operational limits

As Essence Corp scaled its operations, its internal systems couldn’t keep pace. Each team relied on siloed tools, Excel spreadsheets, email threads, and outdated project trackers which led to communication breakdowns and inefficient workflows.

There was no single source of truth. Projects were delayed, duplicate work was common, and essential updates were often buried in inboxes. The leadership team lacked real-time visibility into ongoing projects or how cross-functional work was progressing.

“We had smart people working really hard, but without a unified system, we were losing time and risking our reputation,” Marie says.

The solution

Visibility, structure, and speed

Essence Corp adopted monday.com to unify operations and enable scalable, cross-team collaboration. Starting with a few key departments, they quickly built out boards for project tracking, brand activations, and marketing initiatives.

To make the platform their own, Essence Corp partnered with Empyra, a monday.com partner, who guided them through workshops and process design. This collaboration helped personalize workflows, align protocols across departments, and ensure the platform was tailored to their unique business model.

“monday.com gave us structure without taking away our flexibility,” Marie notes. “Now, everything we do—campaign planning, logistics, approvals—happens in one place. Everyone knows what’s going on.”

Dashboards provided executive-level visibility across brand partnerships and territory performance. Automations eliminated routine status check-ins. And because the platform was so easy to use, adoption was immediate across departments.

Connecting teams across markets and functions

With monday.com, Essence Corp connects sales, marketing, operations, and logistics across time zones. Whether it’s preparing for a major product launch or managing retail training schedules, all stakeholders can collaborate in one centralized workspace.

They now use forms to intake brand requests, timelines to plan go-to-market activities, and automations to trigger reminders and updates. No more chasing status updates across 50 email threads.

“monday.com doesn’t just help us get organized,” says Marie. “It helps us work like a true team.”

Managing luxury at scale without scaling headcount

Even as Essence Corp expanded its brand portfolio and market reach, the team didn’t need to grow in size. Instead, they used monday.com to multiply their impact.

From launch calendars to inventory checks to trade marketing requests, every process now has a clear owner, timeline, and workflow. And with full transparency, senior leaders can identify blockers early and reallocate resources without the guesswork.

Powering growth and prestige with confidence

Today, Essence Corp runs its entire operation on monday.com. The platform helps the team deliver on their promises to luxury brands, maintain excellence in execution, and stay ahead of growing demand.

“monday.com has become part of our culture,” says Marie. “It’s helped us scale smart, stay aligned, and bring prestige to life without losing who we are.”

The impact

With monday.com, Essence Corp brought every team—sales, marketing, logistics, and finance—onto one shared platform. Real-time dashboards replaced email threads and status meetings, giving leadership instant visibility into project progress, brand activity, and regional performance. Updates that once took hours now take under five minutes, and decisions happen with clarity and confidence.

Despite expanding its global reach and luxury brand portfolio, the company didn’t need to scale its headcount. Automations eliminated repetitive tasks, workflows became standardized, and ownership was crystal clear across departments. The result: more than 41,000 hours saved annually and a 24x ROI—proving that even complex operations can move fast, stay aligned, and grow without compromise.

“If it’s not on monday.com, it doesn’t exist.”— Marie-Claire Lochet, Digital and Retail Experience Director, Essence Corp