Connect your support team to your product, engineering and sales teams and streamline valuable user requests to your entire company.
For Customer Support & Engineering
Keep track of bugs, sync dev tasks & update users
Automatically transform Zendesk tickets into engineering tasks, keep track of progress from one place, notify team members on changes or delays, update your users directly from monday.com
Now you can automatically bring your customer feedback tickets into one place, instantly transforming them into valuable product insights.
For Sales & Customer Support
Sync your customer facing communication
Automatically send relevant accounts to the sales team and create tickets for the support team directly from within monday.com to make sure your users and prospects are getting the best service and experience