Frequently Asked Questions
for Legal Terms Update
Below you can find the most frequently asked questions in connection with our legal terms update on December 20, 2023. If your question remains unanswered, you can reach out to us at: terms@monday.com.
1. Why am I receiving this update?
You are receiving this email because you are a user on a monday.com account. Each user accepts our legal terms upon creation of their monday.com user profile and we are required to keep you informed about changes made thereto for transparency reasons.
2. Is any action required from me?
No action is required from you, and you may continue to use monday.com as usual. That said, we do recommend checking out the new terms, or read the summary below, to see which changes we have made.
3. I am unsubscribed from receiving marketing emails - why did I receive this update?
Since this concerns an email informing you of an update to our legal terms and addresses your legal rights - you still received this email despite being unsubscribed from email marketing communications from us. Therefore, in the future, you will continue to receive these updates for transparency reasons.
If you still wish to unsubscribe from future marketing communications from us, you can use the link at the bottom of the email.
If you still wish to unsubscribe from future marketing communications from us, you can use the link at the bottom of the email.
4. Could you please elaborate which changes you made to the Terms?
Certainly! Please refer to the summary below:
Terms of Service, Service Level Agreement, Additional Services Terms and Acceptable Use Policy:
● We’ve made changes to support the addition of new products and/or services as well as changes to our operations to allow us to provide these products and/or services and to enable their purchase.
● We’ve made changes to incorporate new ways to upgrade your products and/or services as well as to incorporate Specific Services Terms that may be applicable to the relevant products, services and/or functionalities, such as monday AI.
● We’ve made changes to enhance and clarify the acceptable usage of our products and/or services.
● We’ve made changes to enhance the readability of our legal terms.
● Click this Link to review the updated Terms of Service, this Link to review the Service Level Agreement, this Link to review the Additional Services Terms and this Link to review the Acceptable Use Policy.
● We’ve made changes to incorporate new ways to upgrade your products and/or services as well as to incorporate Specific Services Terms that may be applicable to the relevant products, services and/or functionalities, such as monday AI.
● We’ve made changes to enhance and clarify the acceptable usage of our products and/or services.
● We’ve made changes to enhance the readability of our legal terms.
● Click this Link to review the updated Terms of Service, this Link to review the Service Level Agreement, this Link to review the Additional Services Terms and this Link to review the Acceptable Use Policy.
Privacy Policy
● We’re excited to be certified with the EU-US Data Privacy Framework (DPF), and the UK and Swiss extensions thereto, and have updated our Privacy Policy to reflect this.
● We’ve added language covering the California Consumer Privacy Act (CCPA) for transparency reasons.
● We made revisions to reflect our updated practices regarding the purposes for which, and how we use the data we collect from you.
● Click this Link to review the updated Privacy Policy.
● We’ve added language covering the California Consumer Privacy Act (CCPA) for transparency reasons.
● We made revisions to reflect our updated practices regarding the purposes for which, and how we use the data we collect from you.
● Click this Link to review the updated Privacy Policy.
Data Processing Addendum
● We made changes to the Details of Processing in line with current practices.
● We have added enhanced obligations as required by the CCPA.
● We updated the data transfer section due to our participation in the Data Privacy Framework (DPF).
● Click this Link to review the updated Data Processing Addendum.
● We have added enhanced obligations as required by the CCPA.
● We updated the data transfer section due to our participation in the Data Privacy Framework (DPF).
● Click this Link to review the updated Data Processing Addendum.
Cookie Policy
● We updated the language to make it easier to read and understand, and further align with current cookie practices on our websites.
● Click this Link to review the updated Cookie Policy.
● Click this Link to review the updated Cookie Policy.