Central RevOps : Sales Ops Team Lead
Strategy & OperationsFull-time
We are looking for an experienced Global Sales Operations Leader to join our growing Global Revenue Operations team.
As a Sales Ops Leader, you will play a pivotal role in helping the company grow and scale globally. You will work closely with the sales team, Business Operations stakeholders, and others across the organization to drive best practices, standardize reporting and sales process methodologies, improve failure points within existing sales processes, ensure data accuracy, and support full adoption of tools and procedures. Your work will enhance visibility, predictability, and operational efficiency through automated tools and data-driven strategies.
We are seeking a candidate with proven Sales, Customer Success, or Business Operations experience, who is passionate about building and scaling operations globally, and who is highly proficient with tools and systems.
About The Role
We are looking for an experienced Global Sales Operations Leader to join our growing Global Revenue Operations team.
As a Sales Ops Leader, you will play a pivotal role in helping the company grow and scale globally. You will work closely with the sales team, Business Operations stakeholders, and others across the organization to drive best practices, standardize reporting and sales process methodologies, improve failure points within existing sales processes, ensure data accuracy, and support full adoption of tools and procedures. Your work will enhance visibility, predictability, and operational efficiency through automated tools and data-driven strategies.
We are seeking a candidate with proven Sales, Customer Success, or Business Operations experience, who is passionate about building and scaling operations globally, and who is highly proficient with tools and systems.
- Manage and own end-to-end business projects—work closely with technical teams and business stakeholders from initiation and evaluation to execution and roll-out stages.
- Provide the link between technical and business perspectives by ensuring technical solutions align with business needs.
- Build tools, reports, and processes to measure business metrics and KPIs.
- Drive improvements and innovative projects in customer management, retention, and sales management.
- Deliver robust systems and solutions to internal and external teams, focusing on technical flows, user experience, and data integrity.
- Be the primary point of contact and provide leadership for power users and field members.
- Create and maintain reference materials such as FAQs, training guides, and communication collateral related to tools and resources.
- Act as a trusted business partner to the sales leadership team.
- Collaborate with internal teams to translate reports into actionable insights and ensure results are monitored and optimized.
Your Experience & Skills
- 7+ years of professional experience in business operations, revenue operations, sales operations, or customer success operations at a B2B SaaS company (preferred).
- +2 years of proven experience managing a team.
- Strong experience as a Salesforce CRM Admin or Salesforce CRM Business Owner (required).
- Proven ability to manage multiple projects in a cross-functional environment while balancing stakeholder expectations and deadlines.
- Exceptional problem-solving skills with the ability to influence outcomes through interpersonal communication.
- Excellent relationship-building and communication skills to collaborate effectively across the organization.
- Strong quantitative and analytical skills, with a passion for working with numbers and data.
- Curious, independent, rigorous, and proactive mindset.
We believe in equal opportunity.
monday.com is an equal opportunity employer and bans discrimination and harassment of any kind. monday.com is committed to the standard of equal employment opportunity for all employees and to creating and maintaining a workplace free of discrimination and harassment.
All qualified applicants will be considered for employment regardless of any personal characteristic. We encourage candidates from all backgrounds to apply, regardless of their race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, physical or mental disability or any other status protected by the laws or regulations in the locations where monday.com operates.
monday.com is committed to working with and providing access and reasonable accommodation to applicants with any disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to accommodations@monday.com.
All requests for accommodation are treated confidentially , as practical and permitted by law.
monday.com is an equal opportunity employer and bans discrimination and harassment of any kind. monday.com is committed to the standard of equal employment opportunity for all employees and to creating and maintaining a workplace free of discrimination and harassment.
All qualified applicants will be considered for employment regardless of any personal characteristic. We encourage candidates from all backgrounds to apply, regardless of their race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, physical or mental disability or any other status protected by the laws or regulations in the locations where monday.com operates.
monday.com is committed to working with and providing access and reasonable accommodation to applicants with any disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to accommodations@monday.com.
All requests for accommodation are treated confidentially , as practical and permitted by law.
Meet the Strategy & Operations team
As a member of this team, you will have the opportunity to make a significant impact on the success and satisfaction of our employees and customers by providing onboarding and ongoing enablement and training to client-facing roles such as account managers, partner managers, customer success managers, and customer experience advocates.