The Business Tech Support Specialist is a pivotal member of the Data & Info Tech organizations and will operate as the main point of contact for Sales, Partners, and Customer Success employees.
They are responsible for resolving or elevating all internal business systems and process inquiries.
The Business Support Representative will work cross-functionally with BizOps, Billing, and Finance, as well as with R&D to coordinate and drive the resolution of both technical and procedural issues. In addition, he/she will be continuously improving processes to minimize repeating issues.
The Business Tech Support Specialist is a pivotal member of the Data & Info Tech organizations and will operate as the main point of contact for Sales, Partners, and Customer Success employees.
They are responsible for resolving or elevating all internal business systems and process inquiries.
The Business Support Representative will work cross-functionally with BizOps, Billing, and Finance, as well as with R&D to coordinate and drive the resolution of both technical and procedural issues. In addition, he/she will be continuously improving processes to minimize repeating issues.
#LI-DNI