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Nuno Godinho,
CIO at Velv
Luca Pope,
Global Client Solutions Manager at Black Mountain
Kyle Dorman,
Department Manager - Operations, Ray White
Tailored to your teams' needs
monday work management
monday sales CRM
monday campaigns
monday dev
monday service
Move deals faster with the most intuitive CRM - powered by AI and code-free automations.
Boost your brandâs reputation with AI-powered PR automations that streamline communication, crisis response, and stakeholder engagement.
Spend less time updating, more time selling
Automate data entry, reminders, and deal progression so reps stay focused.
Full pipeline visibility
Sales managers and reps can see deal stages, activities, blockers, and revenue forecasts at a glance.
Custom workflows that match your sales process
Whether you're using inbound, outbound, or account-based selling â tailor every step to your team.
Never miss a follow-up
Get smart notifications powered by AI that tell you exactly who to contact and when.
All Communications in One Place
Effortlessly centralize media contacts, client information, and campaign details for easy access anytime.
Automate Repetitive Tasks
Handle follow-ups and updates automatically so the team can focus on high-impact PR activities.
Custom Workflows for Every Project
Tailor boards and dashboards to match the teamâs unique workflow, from pitching to reporting.
Track Performance in Real Time
Quickly view campaign results and team progress to make smarter decisions on the go.
Most CRMs lack the workflow flexibility, automation, and adaptability needed for PRâs complex, multi-step processes, making them ineffective for handling non-linear tasks, multi-channel communication, and compliance-heavy workflows.
âI spend more time updating the CRM than selling.â
âOur CRM doesnât remind me who to follow up with or when.â
âI can't see where deals are getting stuck or why.â
âSales and marketing arenât aligned - I donât know which leads are worth my time.â
We can't customize workflows to match our campaign processes.
Managing fragmented data across teams is frustrating and time-consuming.
Thereâs no easy way to automate multi-step media outreach or reporting tasks.
The CRM doesnât accommodate the back-and-forth nature of media relationships.
Boost your brandâs reputation with AI-powered PR automations that streamline communication, crisis response, and stakeholder engagement.
Teams in the public relations and communications industry use monday CRM to streamline contact management, centralize communications, and automate workflows for more effective client relations.
Centralized Contact Management
Store and manage all client, journalist, and stakeholder contacts in one searchable, organized platform for easy access and collaboration.
Campaign Tracking
Monitor and manage PR campaigns, pitches, and media outreach efforts with customizable dashboards and real-time status updates.
Relationship Building
Log calls, meetings, and emails to maintain a complete history of interactions, enabling personalized and consistent communications.
Automated Reminders & Follow-Ups
Set automated reminders for timely follow-ups with media, clients, and stakeholders so no opportunity or deadline is missed.
Performance & Coverage Reporting
Track coverage KPIs, analyze results, and generate reports to demonstrate campaign effectiveness and share outcomes with clients.
Social Media Integration
Centralize social media messaging and campaign management by integrating platforms like Facebook Ads, Hootsuite, and Slack.
Everything integrated
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every integration you can imagine
Many roles. One CRM.
Business owners
Categorize bugs automatically
Business owners
Manage your entire sales cycle, track client communication, and connect your projects, marketing activities and much more with a CRM thatâs easy to use.
Sales leaders
Quickly identify trends and opportunities
Sales leaders
Give your sales team a platform theyâd actually want to use, and get a full overview of their sales performance so you can make faster and better-informed decisions.
Sales teams
Hit your goals faster
Sales teams
Spend less time updating information in your CRM and more time out in the field selling. monday CRM automates and optimizes your work, simplifying the admin jobs you canât stand.
Account managers
Retain customers, beat the churn
Account managers
Easily reference past client communication, monitor account health, and manage client projects with a CRM that empowers you to grow relationships that last.
IT & Ops
Increase efficiency, decrease complexity
IT & Ops
Use one central platform to help your sales team be more productive. Consolidate your tech stack or integrate with your favorite tools â either way, do your thing.
Talk to an expert for enterprise solutions
Manage and control your entire go-to-market cycle from pre-to-post sales â in one place, and benefit from:
- Premium implementation
- Enterprise-grade security
- Advanced permissions
- 24/7 premium support
Talk to sales
Speed up your sales with AI
Call & timeline summaries
Get the short & sweet of it
Whether itâs summarizing a Zoom call or a contactâs activity history, AI generates and logs key details in every timeline.
Get Started
Email composition
Let AI do the heavy writing
Keep it consistent, clear, and personal with context-specific AI email composition to boost engagement.
Get Started
SDR assistant & autofill fields
Take the âsearchâ out of âresearchâ
When new leads come in, AI generates info like an incoming request summary, company details, and even suggested discovery questions.
Get Started
PDF data extraction
All details, â¨no digging
Skim pages in a click with AI that extracts info like contract terms or invoice details directly from PDF documents to shorten turnaround time.
Get Started
Sentiment analysis
Get the bottom line up front
See if a contact is feeling positive, negative, or neutral so you know how to prioritize and approach them.
Get Started
Loved by teams and organizations
Intuitive customization
Flexible yet standardized
Easily build any workflows that match your requirements with a no-code, drag-and-drop interface.
6,970
hours saved per month
Chris Funk
Senior Director of Product Innovation
âIt's customizable to your needs. It's like water. Itâll take its shape and wrap around whatever you need it to do.â
Designed with everyone in mind
People love to use it
Onboard your entire organization to an intuitive platform they will love from the first click.
Tom Mitchell
Digital Business Change Manager
âWe have digital operations managers who have never touched a capital spreadsheet in their lives, and they absolutely love this. But they look at this and say, âThis is so easy.ââ
Smooth cross-org adoption
Fast time to value
Gain instant value with a platform that is quick to implement and easy to learn.
Anastasia Blaylock
Director of Treasury Management
"Everyone onboarded really, really fast. It's like an iPhone in a way in that you just know how and what you want to do next.â
Intuitive customization
Alignment at every level
Break down siloes with centralized cross-team communication that aligns goals with execution.
6,970
hours saved per month
Sarah Pharr
AVP Marketing
âSince adopting monday.com, our global marketing department has seen a 40% improvement in cross-team collaboration for successful end-to-end campaign planning and execution.â
Nuno Godinho,
CIO at Velv.
Luca Pope,
Global Client Solutions Manager at Black Mountain.
Kyle Dorman,
Department Manager - Operations, Ray White
Resources to hit your goals
The bottom line
Get the unfiltered scoop from sales leaders about how to tackle major challenges with care.
Whatâs new
Be the first to get the latest on the newest features and updates weâre rolling out on monday CRM.
monday CRM blog
Get the most out of monday CRMâ¨to improve efficiency at every stage of the customer journey.
Follow us on LinkedIn
Enter the wonderful world of monday CRM. Get sales tips, to product updates, and more.
Frequently ask question
How can monday CRM help my PR team manage journalist and media contacts?
monday CRM lets you organize all your media and journalist contacts in one centralized space, making it easy to track conversations, pitches, and follow-ups.
Can I capture and track incoming media inquiries with monday CRM?
Yes, monday CRM allows you to capture incoming leads or media inquiries through web forms or manual entry, ensuring no request goes unnoticed.
How does monday CRM support campaign management for PR projects?
You can use customizable templates to plan, assign, and monitor PR campaigns, track each stage of your outreach, and easily visualize timelines with built-in calendars.
Is it possible to send and track mass emails to media lists directly from monday CRM?
monday CRM lets you send out email campaigns and mass emails, and track responses, all from within the platform, keeping your team aligned and informed.
Will monday CRM prevent duplicate contacts if multiple team members add the same journalist?
monday CRM detects and alerts you to duplicate contacts so you can merge them, helping keep your media lists clean and updated.
How can monday CRM help my team stay on top of deadlines and media opportunities?
The platformâs visual calendars and workload boards let you see who is working on what, track deadlines, and ensure timely follow-up on every opportunity.
Can I access and update PR campaign details while on the go?
Yes, monday CRM has a mobile experience so your team can access contact details, log calls, and update campaign progress from anywhere.
