Meet Chobani Australia

Chobani Australia (Chobani) creates some of Australia’s most loved yogurt brands — Chobani and Gippsland Dairy — delivering food that’s nutritious, affordable, and delicious, while continuously innovating to stay ahead in a fast-moving category. Guided by the purpose Good Food For All, Chobani strives to make nutritious food accessible to everyone and gives back through initiatives with partners like Foodbank, SecondBite, and Eat Up. This people-first approach to growth and community is reflected in every partnership, product, and initiative.

Driving this momentum is Chobani’s Science & Innovation (S&I) team. Working closely with Information Technology (IT) and teams across the business, the S&I team transforms ideas into products on supermarket shelves – ensuring every launch not only resonates with customers but also supports Chobani’s broader mission to make a positive impact.

The challenge

Chobani’s drive to keep innovating — from bold new flavors to large-scale capital projects — was outpacing the systems designed to manage them. Project tracking lived in spreadsheets, forms, and email threads, making it hard to see ownership, progress, or risk.

Even with a stage gate framework on paper — a structured process for moving projects through defined phases and approvals the process never stuck. Accountability was unclear, decisions were slow, and teams often measured success by one thing: getting a product on shelf. The lack of visibility meant projects could stall, skip critical steps, or stretch resources thin — putting growth and timelines at risk.

“For a long time, success was measured by simply hitting the launch date,” says Jess Read, Senior Project Manager at Chobani Australia. “But we recognized there was an opportunity to strengthen our processes — to bring more clarity to ownership, approvals, and project steps so every launch could be even more efficient and collaborative.”

The solution

Why monday.com?

Chobani needed a platform that could make processes stick, embed accountability, and scale beyond the S&I team. monday.com stood out for combining structure with flexibility — powerful enough to support complex stage gates, yet intuitive enough for teams to adopt quickly.

“I’d used monday.com before and knew it could give us the accountability we were missing,” says Read. “People saw the value straight away — they could finally see what they owned, what was next, and how it all connected.”

From IT’s perspective, the decision was just as clear. “monday.com fit our stack, it was secure, and it could scale from new product launches to multimillion-dollar capital projects,” adds Toby Rechner, Information Technology Manager at Chobani Australia.

Building accountability into every stage gate

The S&I team rebuilt its stage gate framework directly on monday.com. Every initiative — from new product flavors to major capital investments — now moves through a clear sequence of gates with defined owners, timelines, and approvals. By making accountability visible, projects stopped stalling in inboxes and risks were identified earlier.

“monday.com gave our process teeth,” says Rechner. “Stage gates went from being theory on paper to something people could actually see and act on.”

From lightbulb ideas to live products

Previously, capturing new product ideas meant juggling spreadsheets and chasing approvals. With monday.com, ideas flow into an incoming concepts board, are summarized in monday docs, and automatically routed for senior review. One click turns a concept into a live project, complete with finance codes and portfolio tracking.

The launch of Chobani Fit Flip — the first product managed end-to-end on monday.com — proved the process worked. “That was the moment we knew this wasn’t just another platform,” recalls Read. “It was how we’d run every project going forward.”

From product development to enterprise-wide adoption

What began in product development as a way to manage new launches quickly scaled into a company-wide way of working. The success of initiatives like Chobani Fit Flip proved the value of monday.com, and other teams soon began adapting the platform to their own priorities — from onboarding and events in People & Culture, to financial tracking in Finance, to sustainability programs in Environmental, Social, and Governance (ESG), and across other functions.

This cross-functional adoption turned monday.com from a project tool into an organizational operating system — giving Chobani one source of truth for initiatives large and small, reducing silos, strengthening collaboration, and embedding accountability across the business.

Scaling capital projects with confidence

Chobani’s capital projects are complex, high-value initiatives involving multi-million-dollar investments and collaborating with multiple external partners. Managing these projects requires precision, transparency, and seamless coordination across teams.

By moving these projects onto monday.com, Chobani brought contractors, suppliers, and internal teams into one unified workflow. Approvals are visible, timelines are trackable, and accountability extends beyond the four walls of the business. This approach has strengthened governance and streamlined processes—ensuring projects are delivered on time and within budget.

“Everything is now captured in one place, not buried in email,” says Read. “It’s transformed how we work with suppliers — accountability extends beyond our walls, and alignment is built in from day one.”

The impact

Chobani’s adoption of monday.com has delivered measurable results and lasting cultural change.

The company has achieved a 2x ROI and saved more than 2,000 hours annually by eliminating manual admin and status meetings. With stage gates embedded in the platform, projects that once took months to move from idea to approval are now completed in weeks — giving the business greater agility and speed to market.

Adoption has also scaled across the business. Teams in IT, Finance, People & Culture, and ESG now use monday.com to plan, track, and deliver their work. This growth has created a single source of truth across the organization — strengthening governance, streamlining collaboration, and giving leaders visibility over initiatives large and small.

“monday.com has redefined how we measure success — every step is visible, every owner is accountable, and every project moves forward with discipline and confidence,” says Read.