Meet Unilever International

Unilever International is Unilever’s global expansion arm — built to bring its Fast-Moving Consumer Goods (FMCG) brands to new markets, untapped channels, and underserved consumers. From diaspora communities to remote regions and hotel chains, the team helps Unilever grow beyond its traditional footprint.

Headquartered in Singapore and active in 120+ countries, the team manages 150+ brands and over 100,000 products — all with a lean, high-performing team of just 10. With a bold digital vision and a strong focus on well-being, collaboration, and speed, they’ve reimagined how transformation happens at scale.

The challenge

As Unilever International expanded into more markets and business models, complexity intensified — but its systems didn’t keep up. Project work was scattered across spreadsheets and slide decks, updates were manual and inconsistent, and there was no clear line of sight across the 250+ projects in motion.

Leadership lacked real-time visibility. Teams spent valuable time chasing updates. PowerPoint became the default tool for showing progress — often taking longer to create than the actual work.

“We were spending more time reporting on projects than actually delivering them,” says Krivoshey.

More critically, the pressure to keep up — without the right tools — began to take its toll. Cognitive overload, missed dependencies, and rising stress quietly diminished momentum. Without shared rituals or structured coordination, teams lost clarity on where to focus — and when to realign before issues grew.

“You can’t scale complexity with spreadsheets,” says Krivoshey. “And you definitely can’t scale purpose without protecting the health of your people.”

What the team needed was a smarter, more human way to align — built on visibility, usability, and well-being, and ready to scale with them.

The solution

Why monday.com?

monday.com stood out as the platform that could match the speed, complexity, and ambition of Unilever International. It allowed teams to build solutions in minutes, adapt them at scale, and drive adoption without technical friction.

“The biggest problem with enterprise tech is that it takes too long to deploy,” says Krivoshey. “With monday.com, we can spin up a solution in minutes — and evolve it as we go.”

It also replaced the need for a traditional Project Management Office (PMO). Weekly updates, risk tracking, and resource visibility are now automated — powered by AI and integrated into the team’s natural rhythm. What once required slide decks and status meetings now happens in real time, in-platform.

Just as valuable was the partnership. monday.com delivered not just software, but enablement and shared ownership — helping teams stay aligned, focused, and outcome-driven.

From meetings to momentum

What once took hours of meetings and endless status decks now takes just an hour. monday on Monday, a weekly stand up, brings business analysts together to align on priorities, flag blockers, and track progress — all within a live, AI-supported workspace.

Projects are structured with clear ownership, timelines, and success criteria. Dashboards surface risk areas and stretched capacity, giving leaders the visibility to respond quickly — and the clarity to focus on what matters most.

“I can see in minutes where we’re focused, where we’re stretched, and where to shift,” says Krivoshey. “It’s not just visibility — it’s control, without the overhead.”

This shared rhythm has become a cultural anchor — replacing status-chasing with structured clarity and turning alignment into a habit.

Orchestrating transformation across systems

Transformation doesn’t slow down — and neither can the teams delivering it. Whether rolling out enterprise platforms or migrating millions of data records, visibility and coordination across teams is critical.

monday.com became the connective layer — a single space where digital, product, and delivery leads could manage dependencies, flag blockers, and stay in sync. No more chasing updates or toggling between tools — just one source of truth to keep everything moving.

“We’re not replacing those platforms — we’re orchestrating them,” says Krivoshey. “monday.com is what holds the moving parts together.”

From blind spots to action points

In fast-moving environments, risk can’t wait for a meeting. Without a traditional PMO, the team relies on monday.com’s AI to surface issues as they emerge — from delivery delays to anomalies across 300+ million data records.

Dashboards highlight at-risk projects, missed milestones, and team capacity challenges. When a data issue is detected, a ticket is generated automatically, routed to the right team, and followed up — no nudges or escalations required.

“If something’s off track, I don’t need to ask for a report — I can see it immediately,” says Krivoshey.

With risk detection and resolution now built into daily workflows, the team spends less time chasing problems — and more time delivering outcomes.

AI that turns conversations into execution

Customer planning once meant navigating scattered emails and manually updated templates — making it difficult to translate strategic intent into structured delivery.

Now, monday.com’s AI scans incoming communications and builds planning boards automatically — turning objectives into timelines, owners, and actionable next steps. Teams go from conversation to coordination in a fraction of the time, with clearer visibility and stronger follow-through.

“We’ve moved from fragmented planning to frictionless execution,” says Krivoshey. “It’s one of the most practical ways we’ve connected AI to value.”

The impact

monday.com has brought speed, structure, and clarity to one of the most complex operational environments in FMCG — Unilever International. 250+ projects now move in parallel with real-time visibility — without the overhead of a traditional PMO. Weekly alignment takes just an hour, and reporting happens automatically in-platform.

The results are clear. The team has achieved a 4x return on investment, saving over 1,830 hours annually by eliminating manual updates, status decks, and reactive follow-ups. Platform adoption exceeds 95% across the core team — driven by ease of use, fast deployment, and relevance to how teams actually work.

AI flags risks before they escalate. Issues are automatically routed and resolved. And team rituals like monday on Monday have become part of the operating rhythm — replacing friction with focus, and supporting a healthier, more adaptive way of working.

“The biggest measure of success isn’t just outcomes,” says Krivoshey. “It’s the health of our people.”

That’s what defines Unilever International’s approach — evolving how people work, lead, and scale together.

“monday.com isn’t just about managing work — it’s how we protect team health, move at speed, and scale purpose across 120+ countries. It’s our engine for collective intelligence,” says Krivoshey.