GTM Programs & Operations Manager
GTM
We're seeking a GTM Programs & Operations Manager to join Monday CRM's leadership team as we scale from $100M to $500M+ ARR. You'll be the operational backbone connecting our Head of CRM GTM vision to day-to-day execution - designing frameworks, driving cross-functional programs, and ensuring our GTM organization operates with precision and speed. This role requires someone who thrives at the intersection of strategy and execution, comfortable influencing VP-level stakeholders while rolling up their sleeves to solve complex operational challenges.
About The Role
We're seeking a GTM Programs & Operations Manager to join Monday CRM's leadership team as we scale from $100M to $500M+ ARR. You'll be the operational backbone connecting our Head of CRM GTM vision to day-to-day execution - designing frameworks, driving cross-functional programs, and ensuring our GTM organization operates with precision and speed. This role requires someone who thrives at the intersection of strategy and execution, comfortable influencing VP-level stakeholders while rolling up their sleeves to solve complex operational challenges.
- Strategic Program Leadership: Drive 3-5 transformational GTM initiatives simultaneously (e.g., AI agent GTM rollout, territory redesign, new comp plan implementation) from conception through measurement of business outcomes
- Operational Excellence: Design and implement scalable processes for quarterly planning, pipeline reviews, forecasting rhythms, and cross-functional collaboration - establishing the "operating system" for our GTM org
- Data-Driven Insights: Build and own dashboards tracking key GTM health metrics; translate data into actionable insights that inform executive decision-making and resource allocation
- Executive Partnership: Act as strategic advisor to Head of CRM GTM and GTM leadership - providing decision support, scenario modeling, and program visibility across Sales, Marketing, CS, and Product
- Full programs & projects KPIs accountability
Your Experience & Skills
- 6+ years in GTM/Revenue Operations, Strategic Programs, Management Consulting (MBB preferred), or Sales Operations at a high-growth B2B SaaS company ($50M+ ARR)
- Proven track record managing complex, multi-stakeholder programs in ambiguous environments - you've built frameworks and processes from 0→1
- Deep understanding of the sales/revenue lifecycle, CRM systems (Salesforce expert), and GTM tech stack orchestration
- Strong analytical chops with SQL proficiency and experience building executive-facing analytics (Tableau/Looker/Mode)
- Exceptional communication skills - you can present complex strategies simply to C-suite and get buy-in across all levels
Please note that this role is on a hybrid model of 3 days/week in our NYC office.
Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws
For New York City-based hires only: Compensation Range: $140,000 - $170,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.
#LI-Hybrid
We believe in equal opportunity.
At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.
All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.
If you need support or accommodation during the hiring process, we’re here to help.
At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.
All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.
If you need support or accommodation during the hiring process, we’re here to help.
Meet the GTM team
As we are doubling down on our multi-product strategy, we are forming a GTM (go-to-market) team for our more advanced products (CRM & Dev). The GTM Manager role is a significant part of the team. We are looking for a talented, experienced and all-around player who is eager to dive deep into multiple business areas to help develop and promote the product through the CRO organization and our client base.