Compare Zoho and Zoho

Overview

👀 Overview

Customer sentiment

2776 reviews

67 reviews

Entry price level

$57

Best for

Computer Software

IT Services

SMBs

Retail

Real Estate

SMBs

🏆 Ratings

Platform Customization

90%

86%

Dashboards

80%

83%

Ease of Use

82%

80%

Quality of Support

68%

77%

Workflow Capability

83%

82%

📣 User Sentiment

😊 The Good

G2 user (May 2025)

I love Zoho CRM’s robust automation features, which streamline repetitive tasks like lead follow-ups and workflow management, saving me tons of time. The AI assistant, Zia, is a standout, offering predictive insights and anomaly detection that help me prioritize high-potential leads. Its seamless integration with over 1,000 apps, including Google Workspace and Mailchimp, makes it incredibly versatile. Plus, the customizable dashboards and advanced analytics provide real-time insights that drive smarter decisions.

G2 Reviewer (2024)

Zoho CRM is very simple to use, the User interface is great and the data provided by Zoho CRM is precise. The tool also allows you to get filtered information & has a good automation capability.

☹️ The Bad

G2 user (April 2025)

I find Zoho CRM’s interface a bit cluttered and outdated, which can make navigation feel clunky, especially for new users. The design lacks the sleek, modern look of competitors like Salesforce, and finding specific features often requires extra clicks. While it’s functional, the user experience could be more intuitive and visually appealing. A streamlined, updated UI would greatly improve my workflow.

G2 Reviewer (2024)

There is a learning curve due to the platform's many features, and some limitations in advanced customization capabilities.

🛠️ Features

Reporting

Dashboards

Workflows

Integrations

Access Management

Account Management

Lead Management

Opportunity Management

Activity Management

Project Management

💰 Pricing

Pro-level pricing

$17

Seats / annually

$57

Seats / annually

Min seats

Free trial

Free trial is available

Free trial is unavailable

Top alternatives to zoho crm & zoho crm plus

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This page was generated using AI (powered by Perplexity) and is intended for informational purposes only.Comparisons may not reflect the most current features, pricing, or product details. monday.com does not endorseor guarantee any third party products or services mentioned. Always verify information directly with eachprovider before making a decision.

Overview

👀 Overview

Customer sentiment

967 reviews

Entry price level

$12

Best for

Manufacturing

Financial services

Enterprise

🏆 Ratings

Platform Customization

90%

Dashboards

93%

Ease of Use

92%

Quality of Support

93%

Workflow Capability

91%

📣 User Sentiment

😊 The Good

Marketing Team Member

Monday has been a great tool for the marketing team at my company. We are able to better manage our weekly 1:1 meetings, and everyone can set up their boards to track progress in real time.

☹️ The Bad

Executive

Private boards—especially for executive-level visibility—require an upgrade, which feels like a basic feature that should be standard. There are also limits on the number of CRM boards.

🛠️ Features

Reporting

Dashboards

Workflows

Integrations

Access Management

Account Management

Lead Management

Opportunity Management

Activity Management

Project Management

Knowledge Base