Compare monday CRM and Freshsales

Overview

👀 Overview

Customer sentiment

967 reviews

1223 reviews

Entry price level

Best for

Manufacturing

Financial services

Enterprise

Manufacturing

Ecommerce

SMBs

🏆 Ratings

Platform Customization

90%

75%

Dashboards

93%

83%

Ease of Use

92%

90%

Quality of Support

93%

72%

Workflow Capability

91%

81%

📣 User Sentiment

😊 The Good

Marketing Team Member

Monday has been a great tool for the marketing team at my company. We are able to better manage our weekly 1:1 meetings, and everyone can set up their boards to track progress in real time.

Anonymous (G2)

FreshSales offers excellent value for its price, making it ideal for small businesses or companies that want an effective CRM without breaking the bank. It is a very intuitive tool with features (such as email marketing) that make it easy to manage the business. The customer service is top-notch, and they are always available to assist, which has been a huge plus.

☹️ The Bad

Executive

Private boards—especially for executive-level visibility—require an upgrade, which feels like a basic feature that should be standard. There are also limits on the number of CRM boards.

Anonymous (G2)

The second reason I don't recommend this product is directly related to the first: after you register, they share your data (name, company, email, etc.) with third parties. You'll start receiving emails from unknown companies that claim to have received your information from Freshworks. The company does not deny this and refers to its terms of service.

🛠️ Features

Project Management

Knowledge Base

Reporting

Dashboards

Workflows

Integrations

Access Management

Account Management

Lead Management

Opportunity Management

💰 Pricing