Compare monday CRM and Folk

Overview

👀 Overview

Customer sentiment

967 reviews

274 reviews

Entry price level

Best for

Manufacturing

Financial services

Enterprise

Food Processing

Advanced Manufacturing

SMB's

🏆 Ratings

Platform Customization

90%

82%

Dashboards

93%

70%

Ease of Use

92%

97%

Quality of Support

93%

98%

Workflow Capability

91%

75%

📣 User Sentiment

😊 The Good

Marketing Team Member

Monday has been a great tool for the marketing team at my company. We are able to better manage our weekly 1:1 meetings, and everyone can set up their boards to track progress in real time.

Verified User

Love that it integrates with Outlook. Help desk is responsive and very helpful. Love how easy it is to use. Love the Zapier connection with calendly so all booked calls make it into the right group and place in the pipeline! Love that you can have people in different groups. Love the merge feature and that you can keep both emails!

☹️ The Bad

Executive

Private boards—especially for executive-level visibility—require an upgrade, which feels like a basic feature that should be standard. There are also limits on the number of CRM boards.

Verified User

Would love for emails sent from folk to also be captured in Outlook. Would love to save messages straight from person's profile vs having to go into the message area.

🛠️ Features

Activity Management

Mobile App

Desktop Integration

Reporting

Dashboards

Workflows

Integrations

Access Management

Account Management

Lead Management

💰 Pricing