Trusted by leading companies

Holt CAT logo
Canva logo
CocaCola logo
Lionsgate logo
Carrefour logo
BD logo
Glossier logo

Common CRM problems in Online Media

Why most CRMs
don't work for
Online Media

Most CRMs are too rigid, offering limited automation and lacking support for complex, non-linear workflows or compliance-heavy processes needed in online media. They often can't handle tasks like ad performance, consent management, or large-scale audience interactions.

Illustration showing common CRM problems and frustrations
Common frustrations seen across the Online Media field
"It doesn't track ad revenue or performance, which is critical for us."
"We need more automation for complex, multi-step publishing workflows."
"Managing user consent and privacy compliance is a headache with this system."
"Our editorial and sales teams’ processes don’t fit its linear structure."

Monday.com CRM solution for Online Media

So, What makes monday CRM
perfect for Online Media?

Centralized Communication

All your team’s conversations and client interactions are organized in one easy-to-access place.

Faster Content Production

Streamlined workflows speed up planning, creation, and distribution across media channels.

Customizable for Media Needs

Easily adapt pipeline stages, automate repetitive tasks, and manage multiple campaigns at once.

Real-Time Collaboration

Collaborate live on projects, stay updated on tasks, and ensure smooth alignment for timely delivery.

Use cases for Online Media

Key use cases

Teams in the online media industry use monday CRM to centralize client relationships, streamline workflows, and automate key processes for more efficient campaign and content management.

🗂️

Centralized Contact Management

Organize all client, advertiser, and partner contacts in one secure, easily accessible hub to avoid missing important communications.

📈

Content Campaign Tracking

Track campaign progress, deadlines, and deliverables using visual boards and customizable workflows, ensuring all content goes live on schedule.

🤖

Automated Follow-Ups

Automate follow-up emails and reminders with custom automations to keep leads, clients, and partners engaged without manual effort.

📊

Performance Analytics

Generate real-time dashboards to monitor campaign ROI, audience engagement, and overall project success directly from your CRM.

🔗

Social & Email Integration

Integrate social media and email platforms to centralize communications, automatically record interactions, and support omnichannel marketing strategies.

📝

Lead Capture & Nurturing

Use web forms and automated lead pipelines to capture, organize, and nurture leads, ensuring no opportunities slip through the cracks.

Integrations and FAQ

Everything
integrated

integrations
Slack integration
Gmail integration
Zoom integration
Outlook integration
Crunchbase integration
DocuSign integration
Twilio integration

Frequently
asked
questions

monday CRM lets you organize and monitor all your campaigns in one place, so your team can easily track progress, deadlines, and performance across different projects.
Yes, monday CRM centralizes customer emails and messages, making it easy to keep track of every conversation without searching through multiple platforms.
monday CRM connects with popular platforms like Facebook Ads, HootSuite, Slack, and Gmail, so you can manage media activities without switching between apps.
You can build custom boards to track production stages, assign tasks, and set reminders, keeping your team aligned from concept to publication.
Absolutely—monday CRM is fully customizable, allowing you to manage sales pipelines, advertiser relationships, and campaign fulfillment all in one system.
Yes, with monday CRM you can automate things like assigning leads, sending reminders, and logging communications, so your team can focus on more important work.
The platform lets you customize dashboards to visualize results, share real-time updates, and generate reports, so stakeholders stay informed about campaign success.

Ready to grow your business?

An AI-first CRM that's easy to use, quick to set up, and cost-effective, thousands of businesses like yours are turning to monday CRM.

Get started