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Common CRM problems in Aviation and Aerospace

Why most CRMs
don't work for
Aviation and Aerospace

Most CRMs lack the workflow flexibility, robust automation, and regulatory process support needed for the aviation and aerospace industry's complex, compliance-heavy, and often non-linear operations.

Illustration showing common CRM problems and frustrations

Common frustrations seen across the Aviation and Aerospace field

"We can’t adapt the CRM to mirror our highly regulated maintenance approval process."

"It’s impossible to automate multi-step workflows across different departments."

"The system doesn’t handle our non-linear project cycles or changing compliance needs."

"Key regulatory and documentation checkpoints are missing or require manual workarounds."

Monday.com CRM solution for Aviation and Aerospace

So, What makes monday CRM
perfect for Aviation and Aerospace?

Seamless Operations Tracking

Easily monitor project timelines, team activities, and performance metrics in one central dashboard.

Automated Workflows

Automate repetitive tasks and approvals to reduce errors and accelerate collaboration across departments.

Intuitive Data Management

Centralize and organize contacts, sales data, and project records—making critical information instantly accessible.

Mobile Productivity

Stay connected and responsive from anywhere with the user-friendly mobile app for field teams and management alike.

Use cases for Aviation and Aerospace

Key use cases

Teams in the aviation and aerospace industry use monday CRM to streamline operations, centralize customer interactions, and automate complex workflows for better efficiency and collaboration.

🛩️

Customer & Stakeholder Management

Track interactions with airlines, suppliers, and regulatory bodies, ensuring all communications are logged for seamless relationship management.

📅

Project & Deal Pipeline Tracking

Manage the progress of multiple complex projects—from aircraft sales to MRO contracts—using customizable boards and visual pipelines.

🔄

Automated Task Workflows

Automate repetitive tasks like lead routing, follow-ups, and compliance reminders to ensure nothing is missed and staff time is optimized.

📊

Performance & Sales Analytics

Gain insights into sales metrics, deal progress, and team activities with dashboards to support data-driven decision-making.

📱

Mobile Access & Field Updates

Enable teams on the move—such as field engineers or sales reps—to update records, track activity, and communicate from any device.

🗄️

Centralized Data & Compliance

Consolidate customer, contract, and regulatory data in one secure location, supporting compliance and simplifying audits.

Integrations and FAQ

Everything
integrated

Frequently
asked
questions

monday CRM centralizes all customer data and communications, making it easy for your team to track interactions and maintain strong relationships with airlines, manufacturers, or airport partners.

Yes, monday CRM allows you to customize pipelines and track every stage of long sales cycles, so your team can stay on top of negotiations and approvals easily.

monday CRM's workflow automation lets you set up automatic notifications and task assignments for approvals, contract renewals, and other routine processes, saving your team time.

You can import data from spreadsheets or other systems, and monday CRM helps you organize and merge duplicates, keeping your records accurate and up to date.

With the monday CRM mobile app, your team can access and update client information, log activities, and track progress from any location.

monday CRM dashboards let you segment and monitor deals by territory, product, or client type, providing clear insights for accurate forecasting and resource planning.

By keeping all updates, tasks, and files in one shared workspace, monday CRM ensures everyone involved with a client or project stays informed and aligned.

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