Managed services

Ongoing expert partnership to put AI to work and move your business forward, faster.

Partner with our hands-on experts to optimize your work on monday.com

Increase business agility and achieve your goals faster

Reach ROI quickly with expert-led implementation across boards, automations, agents, and more, tailored to your team's workflows.

Deploy solutions that work for you

Move from manual processes to intelligent, agentic workflows. We'll identify automation opportunities, configure AI Agents and AI Workflows, and build autonomous processes that run across your teams without constant oversight.

Turn data into decisions with better visibility

Make informed decisions with expert-built dashboards and tailored Vibe apps that give your team real-time visibility into what matters most.

Enable your teams to grow with the platform

Connect your teams through live training, tailored learning resources, and ongoing enablement on new product releases and AI capabilities.

Meets you where you are with AI

AI that fits your business today and grows with it.

Every client starts in a different place with AI. We assess where you are and shape each quarter's plan around it, so your support fits your stage.

Getting started

If your team is just starting with AI, we meet you where you are, from building confidence with training to finding your first AI opportunities.

Building momentum

If AI is already working in places, we take what worked and apply it to more of your workflows, setting clear standards so teams use it the same way.

Leading with AI

If you are ready to lead with AI, we help it become part of how your whole organization works, so your teams spend their time on what moves the business.

A quarterly rhythm built around your priorities.

Each quarter, we partner with you to pick the work that will move your business forward. Each tier unlocks more that we can do together.

What you can do
FoundationTier 1 · 6 service points per quarter
AccelerateTier 2 · 12 service points per quarter
TransformTier 3 · 24 service points per quarter
Product guidance and hands-on help building in monday.
Everything in Foundation, plus engineers who advise you on advanced builds, APIs, and AI architecture.
Everything in Accelerate, plus engineers who build with you: tailored apps, integrations, data migrations, and advanced agentic solutions.
Build with AI on mondayAgentic workflows, monday agents, Vibe apps, and the tuning that keeps them working
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Train your team on AI best practicesTraining built around your team, plus the documentation and roll-out plan that make it stick
✓
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✓
Connect agentic workflows across teamsAdvanced builds across teams, from solution design through to a live workflow.
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✓
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Get expert guidance on connecting your systemsConsulting on APIs, integration platforms, Vibe development, and third-party AI agent connections
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✓
✓
Access our most technical team, working hands-on in your accountOur engineers build tailored apps on monday code, configure tailored integrations, and handle file-based data conversion.
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✓

Technical activities in Accelerate and Transform can each be used once per quarter, except the Flex Support Block, which is a recommended monthly block.

Need more scope than a tier includes? Your account team can help you add services, move to a higher tier, or build a tailored engagement.

View menu details for a full view of included menu items by tier →

See what a year could look like.

See how a year could look for teams at different points in their AI journey.

The problem

monday.com is live across your account, but teams use it in different ways and nobody owns making it better.

The priority

Keep the whole account healthy: find what is holding teams back, build confidence across teams, and put AI to work where it saves them time.

What we can do, quarter by quarter

Q1

Design the right solution for your account

“We know what needs to improve, but not how to build it in monday.com.”

What changes

Your delivery team designs a native monday.com solution for what is holding teams back, including where AI could take work off teams, and delivers it as a Solution Design Proposal you can build from.

How we do it

A Solution Design ProposalBest Practices
Q2

Fix what slows teams down

“One workflow holds up everyone, and nobody has time to fix it.”

What changes

The workflow with the biggest payoff is tuned, and an AI agent takes over a repetitive step in it.

How we do it

An Optimization SprintA monday Agent Build
Q3

Build confidence across teams

“Every team uses monday.com a little differently.”

What changes

Teams are trained on shared best practices, with clear documentation they can come back to.

How we do it

A Tailored TrainingDetailed Documentation
Q4

Keep it running and plan ahead

“Things drift as teams and needs change.”

What changes

Live use cases are monitored and maintained, and you leave with a plan for the next year.

How we do it

Ongoing Use-Case ManagementDiscovery Sessions

Note: Tailored packages are available for teams with scope beyond the standard tiers.

Managed services packages

Select the package that works for you

Pricing shown in USD

Foundation Tier 1
24 service points per year6 per quarter
$42,000/year
Accelerate Tier 2
48 service points per year12 per quarter
$84,000/year
Transform Tier 3
96 service points per year24 per quarter
$168,000/year

Frequently asked questions

The questions we hear most.

What is the difference between Managed Services and other Professional Services offerings? ↓

Professional Services offerings are time-bound and scope-constrained, designed to deliver a defined activity, such as an implementation or a tailored build. Managed Services is a recurring partnership: you get a quarterly allocation of service points to build out workflows, optimize, and maintain your account, quarter over quarter. See what is included in each tier in the Managed Services menu. See all Professional Services offerings. See the Managed Services terms.

Do Managed Services packages cover initial implementation and onboarding? ↓

As a new customer, we recommend starting with an implementation, such as the AI Transformation Package, then continuing with Managed Services to maintain and optimize your account as you scale.

What if I need more service points than a standard tier offers? ↓

Talk to your service resource(s). They can recommend the best next step, which may include an additional package or a tailored engagement to make sure you have enough scope to accomplish your needs.

What if I need services outside the scope of Managed Services? ↓

You can talk to your service resource(s) about other available services that fit your needs. Explore our full suite of service offerings, or ask our services organization to connect you with a certified partner.

Managed Services are governed by the Managed Services Terms. Please review them for full details on scope, service points, and usage.

Learn about more monday.com service offerings

Learn more

AI features are available for accounts with monday AI enabled. AI features may be subject to applicable plan limits and pricing based on your usage and selected solutions.