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FAQs
General
Registration
Pricing
Agenda
Certification Day
Sponsorship
Accommodations & accessibility
General
What is Elevate EMEA?

Elevate EMEA is monday.com’s regional conference, bringing together ambitious leaders from across Europe, the Middle East, and Africa for a full day of AI for work content, peer connection, and direct access to monday.com leadership and product strategy. It’s built for the people shaping how their organizations work.

When and where is Elevate?

Elevate EMEA will take place at Excel London on November 24, 2026. A pre-conference Certification Day will take place on November 23, 2026.

Who attends Elevate EMEA?

Elevate EMEA draws senior practitioners and leaders from across the region, people who are driving real change in how their organizations operate. Attendees come from a wide range of industries and functions, united by a shared interest in what AI for work actually looks like in practice.

Can I receive a confirmation letter of participation?

If you need proof of registration beyond the email confirmation (e.g., for visa purposes), please reach out via the contact form.

How can I get in touch with you if I have questions?

You can reach out via the contact form, and our team will be happy to assist you.

Do I need to bring a laptop?

We recommend bringing a laptop if you plan to participate in hands-on masterclasses or interactive sessions. If not, you’ll still be able to access session materials and templates after the conference.

I’m from the press. Can I get media credentials? What would that include?

Yes. Press passes include complimentary tickets and VIP seating for main stage sessions. Please contact the team to apply.

Is there a conference app?

Yes. The event app allows you to:
Build your personal agenda
View the venue map
Connect with other attendees
Receive live updates

The app will be available closer to the event. All registrants will receive download instructions via email (Apple Store and Google Play).

Registration
I have questions about registration. Who can I talk to?

Please check this FAQ page first. If your question isn’t answered here, reach out via the contact form and our team will assist you

I’m not sure if my registration went through. Is there a way to check?

Check your inbox for a confirmation email. If you haven’t received one, please contact form.

I finished registration. What happens now?

You’ll receive more details soon, including how to build your agenda. In the meantime, plan travel and accommodations as needed.

What is the refund policy?
  • Full refund up to 90 days before the event
  • Within 90 days: full refund only within 24 hours of purchase
  • Last 15 days: no refunds
I registered but can no longer attend. Can I get a refund?

If your request falls within the refund policy, please contact the team to process your cancellation.

I requested a refund. How long will it take?

Refunds may take up to 30 days to process. If it takes longer, please contact support.

Can I transfer my ticket?

Yes. You can transfer your ticket through the “Manage Your Registration” link in your confirmation email.

Where can I find my registration confirmation and number?

You can find this information in your confirmation email.

I bought group tickets. How do I complete registration for my group members?

Group tickets are initially unassigned. You can assign them immediately or later using the “Manage Your Registration” link. You’ll need each attendee’s name and email address.

Pricing
Can I get a group discount?

Yes. Groups of 3 or more receive a 15% discount on the current ticket price.

Can I get a discount as a non-profit?

Non-profit organizations may be eligible for discounted pricing. Please contact the team for more information.

Will I receive a receipt after payment?

Yes. A receipt will be sent to you via email after your purchase.

Agenda
What can I expect the program to include?

Elevate is designed to deliver high-impact content that helps you get real value from AI, accelerate how you use monday.com across products, and see what modern work transformation looks like in practice.

Across the event, you’ll experience a mix of strategic keynotes, hands-on sessions, and peer-driven discussions.

What types of sessions will be available?

The program includes a wide variety of session formats, including:

  • monday.com leadership keynotes
  • Certification workshops
  • Executive track sessions
  • Facilitated networking sessions
  • Roundtables
  • Masterclasses
  • Live demos (Demo Stage)
  • Customer stories
  • Product sessions
  • Thought leadership sessions
  • Celebrity keynote (to be announced)
Will there be multiple tracks?

Yes. Elevate includes multiple role-based tracks so you can tailor your experience to your function and goals. More information on this is coming soon.

Are there hands-on sessions?

Yes. Elevate includes hands-on masterclasses, certification workshops, and learning labs where you can actively build skills and apply what you learn in real time.

Will there be networking opportunities?

Yes. Networking is built into the program through:

  • Roundtables
  • Facilitated networking sessions
  • Collaboration labs
  • Social events and informal meetups
What sessions require pre-registration?

Masterclasses and roundtables have limited capacity and require pre-registration. All attendees will receive an email when registration opens, with instructions on how to secure their spot.

VIP ticket holders will receive priority access, followed by General Admission attendees.

We’ve significantly expanded the number of masterclasses and roundtables this year to give more attendees the opportunity to participate in the hands-on learning experiences Elevate is known for.

Interested in speaking at Elevate?

Our Call for Speakers is now open – apply here

Certification Day
How can I attend the pre-certification day?

The pre-conference Certification Day is included with the General Admission + Certification Pass. Select this pass when purchasing your ticket.

What if I want to upgrade to a General Admission + Certification Pass after purchasing a General Admission Pass?

Yes. You can upgrade by contacting the team via the contact form.

When does certification training take place?

Certification Day takes place on November 23, 2026 at Excel London, the day before the main conference. Learn all about Certification Day and see if it’s the right choice for you here

What should I bring?

Please bring your laptop, charger, and anything you need to work comfortably.

Do I need prior experience for Workshop 1: Core – Build Smarter with AI Certification?

No prior experience is required.

What experience is needed for Workshop 2: Agentic Mindset – Plan and build like an agent architect?

Designed for experienced users managing cross-board processes and more advanced workflows. Study guides provided.

I’ve already completed a certification. Is this still relevant?

We recommend completing certification again every two years to stay up to date with new features and capabilities.

Can I transfer certification registration?

Yes. You can transfer your ticket through the “Manage Your Registration” link in your confirmation email.

How do on-site exams work?

There are no on-site exams this year. You earn your certification in two steps: attend the full 4-hour in-person training session on November 23rd, then complete an online exam sent to you by email afterward. You can take the exam on your own schedule. Your certification is issued once you pass.

Sponsorship
Who can be a sponsor?

Anyone can apply through the sponsorship form.

How much do sponsorship packages cost?

Multiple sponsorship tiers are available. Full details are provided in the sponsorship prospectus.

Are sponsorships available at all locations?

Yes. Sponsorship opportunities are available for both the NYC flagship event and Elevate EMEA in London.

Do sponsorships include complimentary tickets?

Some sponsorship packages include complimentary tickets.

Do sponsors get discounted tickets for customers?

Yes. Please contact the team for details.

Accommodations & accessibility
Will there be accessible bathrooms?

Yes. The venue includes men’s, women’s, gender-neutral, and wheelchair-accessible restrooms.

I have accessibility needs. Who should I contact?

Please reach out to the team to arrange accommodations via the contact form.

Getting to & Navigating the Venue

Elevate EMEA is held at ExCeL London, located at Royal Victoria Dock, 1 Western Gateway, London E16 1XL. The venue is accessible via the Elizabeth line (Custom House station), DLR, and bus. Accessible entrances are available throughout the venue with level access. Detailed transportation and wayfinding information, including accessible drop-off locations, will be shared closer to the event.

Facilities & On-Site Accessibility

We are committed to making Elevate EMEA a comfortable and inclusive experience for all attendees. Reserved seating will be available in all general sessions. If you have specific needs or require additional accommodation, please contact us in advance and we’ll do our best to assist.

Mobility & Physical Devices

ExCeL London is a fully accessible venue. All session rooms, expo areas, and classroom spaces are wheelchair accessible, with elevators, ramps, and wide pathways throughout. If you use a mobility device, power wheelchair, or other assistive equipment, you are welcome to bring it.

Will service animals be allowed at the venue?

Yes. Service animals are always welcome at Elevate. Please note that pets and emotional support animals that do not meet the ADA definition of a service animal are not permitted inside the venue.

If you are attending with a personal care attendant or companion, please reach out to us so we can ensure appropriate access and registration support.

Will ASL interpretation be provided?

Yes. ASL interpretation will be provided during the keynote, and closed captioning will be available across all stages at Elevate 2026. If you have additional interpretation or captioning needs beyond what’s provided, please submit a request during registration and we’ll do our best to accommodate you.

Will there be a nursing/lactation room? Yes. A private, dedicated nursing room will be available on-site. Location details will be in your attendee guide and on the event app.

Dietary Needs & Food Options

We want everyone to feel welcome at mealtime. All catered food stations will be clearly labeled with common allergens and dietary information (gluten-free, vegan, vegetarian, nut-free, halal, kosher, etc.). If you have a severe allergy or complex dietary need, we encourage you to flag it during registration so our catering team can plan accordingly. For questions in advance of the event, reach out to us via the contact form.

You can watch work shift.
Or you can shape it.
Our lowest priced tickets are limited and they’ll sell out soon.