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Daily updates on monday.com speed issues

We’ve been getting reports recently about slow board performance and delays in board interactivity, happening for some of our users. We’re investigating this issue and are taking it extremely seriously—we’re committed to creating the best user experience that can be.
Some of our developers are now working exclusively on finding the root cause of the issue to resolve it as quickly as possible.
You can follow our progress on this page.

💪 monday.com speed issues are solved

The speed issue some of our users have experienced in their monday.com account is now solved. We’ve completely resolved the issue on Thursday March 14th, and monday.com is as fast as it used to be.

📢 Latest updates

  • Thursday March 14th
    The issue is fixed. All users now regained normal speed and connectivity on their monday.com boards.
    • Wednesday March 13th
      Our developers are working on releasing the feature "improved board performance" to everyone, and are stabilizing the feature on all browsers. The feature should be available to all users in the upcoming days.
      • Tuesday March 12th
        We are working as fast as possible to release the 'improved board performance" feature to all users. We improved the rendering of some of our board cells, which should fasten scrolling for all users.
        • Monday March 11th
          We have a new feature that was just released in beta that enhances performance of boards. The feature is called "Improved Board Performance" and can be activated in monday.labs.
          • Sunday March 10th
            We have noticed that many of the users who have been experiencing the issue are using the newest version of Chrome and have reported an improvement in performance when using Firefox. As such, if you are experiencing issues we recommend trying out Firefox for this week until we can resolve the issues at hand.

🚀 Fix: improved board performance

We have a new feature that was just released in beta that enhances performance of boards. The feature is called "Improved Board Performance" and can be activated in monday.labs.
Activate the feature in 'monday.labs'
  1. Click on your avatar
  2. Open monday.labs
  3. Scroll to "Improved Board Performance"
  4. Hit activate!

mondaylabs

🔎 Q&A and Timeframe

  • When will it be solved?
    We are constantly releasing new improvements that should improve the performance of your monday.com account. We expect to fully resolve the issue within the next two weeks.
    • What can I do in the meantime?
      We have noticed that many of the users who have been experiencing the issue are using the newest version of Chrome. They have reported an improvement in performance when using Firefox. As such, if you are experiencing issues we recommend trying out Firefox until we can resolve the issues at hand.
      • How can I help?
        If you are experiencing this issue, please fill the form below. Make sure to add your email so that we can contact you to ask for your feedback as soon as we release new improvements.

🆘 Experiencing issues?

Are you experiencing slowness while scrolling down your boards or editing your pulses?
If so, we would love to hear from you. Please fill out the form below.