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Channel Partner Program

Tiers and
Benefits 2021

Welcome to the monday.com Channel Partner Tiers Program:
Your guide to growth

Our Tiers Program creates a clear system of benefit entitlement and growth opportunities for our partners. It maps out all of the parameters so each partner can easily discern where they stand, what support they are entitled to, and the requirements needed to reach the next tier and grow to their full potential.

Tier mobilization is highly encouraged — Once you graduate to a new tier, you will unlock new benefits, and of course, receive a new partner title to share your status with customers and prospects. In this guide, you’ll find the requirements for each tier and the benefits and resources available to you as you move forward.
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Certifications*


The monday.com Partner Academy offers specially curated learning paths for every role on the team. Each pathway includes in-depth tutorials followed by progress assessments and certification exams.


New Channel Partners must complete the required certifications within 60 days to qualify for the program. Each member of the team will renew their certification on an annual basis.
Adding more certified members to your dedicated team will help you grow your monday.com revenue and progress to higher tiers.

CSAT**


Customer satisfaction is a key element for expansion and retention, as well as a priority monday.com value. CSAT scoring will give you a clear indication of where you stand and how you can improve.


The scoring methodology is based on a system of periodical email and telephone surveys conducted throughout the customer lifecycle, measuring the customer’s pre-sales, sales, onboarding, and ongoing experience with the partner.
CSAT scores will be updated on a bi-annual basis, but feedback will be shared frequently to help you improve and scale your business.



Tiers and Requirements

Certifications*


The monday.com Partner Academy offers specially curated learning paths for every role on the team. Each pathway includes in-depth tutorials followed by progress assessments and certification exams.


New Channel Partners must complete the required certifications within 60 days to qualify for the program. Each member of the team will renew their certification on an annual basis.
Adding more certified members to your dedicated team will help you grow your monday.com revenue and progress to higher tiers.

CSAT**


Customer satisfaction is a key element for expansion and retention, as well as a priority monday.com value. CSAT scoring will give you a clear indication of where you stand and how you can improve.


The scoring methodology is based on a system of periodical email and telephone surveys conducted throughout the customer lifecycle, measuring the customer’s pre-sales, sales, onboarding, and ongoing experience with the partner.
CSAT scores will be updated on a bi-annual basis, but feedback will be shared frequently to help you improve and scale your business.



Channel Partner Benefits

See all of the benefits and resources available to help you reach new goals and grow your business.
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*Partner commission for a "monday.com Lead" must meet the "Lead Threshold", which is at least 5,000 USD ARR per monday.com assigned account

Benefits Glossary

Enablement

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monday.com Partner Academy

With monday.com’s easy-to-use learning management system, you can freely access interactive courses, dedicated material, and other learning resources specially designed to support your success.

Partner Enrichment Sessions

Join our Channel Partner Webinars to add more strategic tools to your partner toolbox. Topics include emerging sales and marketing strategies, product feature positioning, and more.

Ongoing Training and Support

Join the ongoing training, workshops, bootcamps, and weekly office hours led by our enablement team to ask questions, discuss complex use cases, practice demo simulations and more.

Role-Based Training

In addition to the broader monday.com partner training, we provide in-depth paths for each role on the team, including sales, consulting, marketing, and account management.

Partner Resource Center

Get easy access to all of the material needed to promote monday.com. Our resource center includes knowledge base, graphic assets, marketing and sales enablement, and more.

Sales

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Sales Management Tools

Get free access to Salesforce to manage your customers’ sales cycle and to monday.com’s internal BI tool, BigBrain, to gain full visibility into customer metrics and valuable insights.

Professional Services Leads Priority

Be among the first to receive relevant professional services leads, including training, custom development, and consulting opportunities in your region.

Rebate Program

Be eligible to participate in any of our bonus programs to receive rewards and compensation for extraordinary achievements outside of the existing commission model.

Lead Registration

Register your leads in Salesforce to secure commission on all of the deals you start and ensure that your prospects have one sales process.

Tender Opportunities and Support

Get assistance with tenders and RFPs, including identifying opportunities, screening contracts, writing bids, and putting together pricing strategies.

monday.com Leads Priority

Be among the first to receive relevant monday.com generated sales leads in your region.

Marketing

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Partner Directory Listing

Get listed on the monday.com partner directory according to tier, region, and professional services offered to increase discoverability among relevant prospects and customers.

Market Development Fund

Be eligible to receive dedicated marketing funds (MDF) for online and offline campaigns that generate demand, increase brand awareness, and drive more recurring revenue in your region.

Annual Summit and Sponsorship Opportunities

Join our annual partner summit and get the opportunity to sponsor monday.com’s annual user conference, Elevate, to share your marketing message with our entire user base.

Partner Awards

Take part in our annual Channel Partner award ceremony and get the chance to win a Partner of the Year award in any of our multiple categories, including best performance in outbound leads, professional services, ARR, and more.

Guest Speaker / Writer on monday.com Webinars / Blog

Receive various speaking and writing opportunities to reach the larger monday.com audience and position your business as an expert in your field.

Program Badge

Receive an official monday.com partner badge according to your tier to share with prospects and customers.

Support

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Access to Partners Community

Gain access to our active community of almost 100 leading Channel Partners across the globe to learn from their experience and share your own.

monday.com License

Get a free monday.com account to use for your own in-house work management and to conduct customized demos for prospective customers.

Enablement Manager

Be accompanied by a monday.com Enablement Manager throughout your onboarding. The Enablement Manager will provide you with initial support and a complete orientation to ensure that you are ready to start selling.

Business Plan Review with monday.com Senior Leadership

Get your business plan reviewed annually by monday.com’s senior leadership and receive expert input from stakeholders across the company.

Dedicated Channel Partner Manager

Be accompanied by a dedicated monday.com Manager throughout your entire partnership journey. Your Channel Partner Manager will help you build a business plan, support closing deals, and provide ongoing guidance.

Access to Beta Features

Be the first to test out new monday.com features while they are still in the beta phase to make an impact on the final product and introduce them to customers and prospects.
Execution of the Channel Partner Program Terms and Conditions and such terms and conditions therein; The Channel Partner Tier Program may be subject to changes as determined by monday.com.