{"id":4611,"date":"2023-05-07T11:41:40","date_gmt":"2023-05-07T11:41:40","guid":{"rendered":"https:\/\/mondaylegal.kinsta.cloud\/?p=4611"},"modified":"2024-05-01T10:16:57","modified_gmt":"2024-05-01T10:16:57","slug":"sub","status":"publish","type":"post","link":"https:\/\/monday.com\/l\/uncategorized\/sub\/","title":{"rendered":"Sub-Processors, Subsidiaries & Support"},"content":{"rendered":"\r\n

We may use sub-processors, subsidiaries and support service providers to provide our Service. Listed below are such entities with whom we may share customer data.<\/p>\r\n\r\n\r\n\r\n

US & APAC Global Data Region:<\/h1>\r\n\r\n\r\n\r\n

Infrastructure Sub-Processors
<\/strong>We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.<\/p>\r\n\r\n\r\n\r\n

\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
Sub-Processor\u00a0<\/strong><\/td>\r\nType of Service<\/strong><\/td>\r\nHosting Region<\/strong><\/td>\r\nEU & UK Data Transfer Mechanism<\/strong><\/td>\r\n<\/tr>\r\n
Amazon Web Services, Inc.<\/td>\r\nCloud computing provider<\/td>\r\nUnited States
or *
Australia**<\/td>\r\n		SCC<\/td>\r\n<\/tr>\r\n
Redis Labs, Inc.<\/td>\r\nDatabase platform (hosted on AWS)<\/td>\r\nUnited States or Australia<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
Google LLC<\/td>\r\nCloud computing provider, error monitoring (through Firebase)<\/td>\r\nUnited States<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
Cloudflare, Inc.<\/td>\r\nContent-based firewall<\/td>\r\nUnited States<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n

* Depending on your account data region which can be viewed in the admin section<\/a>.
** Only applicable to new accounts that opened after May 7, 2023, and specific accounts that were part of the roll-out of the APAC Data Region.

Other Sub-Processors
<\/strong>We use the third parties listed below to provide specific functionalities within the Service.<\/p>\r\n\r\n\r\n\r\n

\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
Sub-Processor\u00a0<\/strong><\/td>\r\nType of Service<\/strong><\/td>\r\nHosting Region<\/strong><\/td>\r\nEU & UK Data Transfer Mechanism<\/strong><\/td>\r\n<\/tr>\r\n
SendGrid, Inc.<\/td>\r\nEmail notification services<\/td>\r\nUnited States<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
Mailgun Technologies, Inc.<\/td>\r\nEmail notification services<\/td>\r\nUnited States<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
FileStack, Inc.<\/td>\r\nFile upload\/view services<\/td>\r\nUnited States<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
Honeybadger, Inc.<\/td>\r\nError monitoring<\/td>\r\nUnited States<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
Coralogix, Inc.<\/td>\r\nLog aggregation and correlation<\/td>\r\nEuropean Union<\/td>\r\nUK Adequacy Decision<\/td>\r\n<\/tr>\r\n
Cloudinary Ltd.\u00a0\u00a0\u00a0\u00a0<\/td>\r\nFile preview services<\/td>\r\nUnited States<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
Perception Point Ltd.<\/td>\r\nAdvanced threat protection<\/td>\r\nUnited States<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
Sentry.io<\/td>\r\nError monitoring<\/td>\r\nUnited States<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n

Subsidiaries & Support<\/strong><\/p>\r\n\r\n\r\n\r\n

Below are monday.com\u2019s subsidiaries and third-party customer support service providers that may be engaged to provide our Service. A third-party customer support service provider will only serve as a sub-processor in those cases where access to customer data is required to handle your support query.\u00a0<\/p>\r\n\r\n\r\n\r\n

\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
Subsidiary \/ Support Service Provider<\/strong><\/td>\r\nLocation<\/strong><\/td>\r\nEU & UK Data Transfer Mechanism<\/strong><\/td>\r\n<\/tr>\r\n
monday.com, Inc.<\/td>\r\nUnited States<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
monday.com, Pty Ltd.<\/td>\r\nAustralia<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
monday.com UK 2020 Ltd.<\/td>\r\nUnited Kingdom<\/td>\r\nEU Adequacy Decision<\/td>\r\n<\/tr>\r\n
monday.com brasil ltda.<\/td>\r\nBrasil<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
Transactel International Services Limited d\/b\/a TELUS International<\/td>\r\nGuatemala\u00a0<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n

 <\/p>\r\n\r\n\r\n\r\n

EU Data Region:<\/h1>\r\n\r\n\r\n\r\n

Infrastructure Sub-Processors<\/strong><\/p>\r\n\r\n\r\n\r\n

We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.<\/p>\r\n\r\n\r\n\r\n

\r\n\r\n\r\n\r\n\r\n\r\n\r\n
Sub-Processor\u00a0<\/strong><\/td>\r\nType of Service<\/strong><\/td>\r\nHosting Region<\/strong><\/td>\r\nUK Data Transfer Mechanism<\/strong><\/td>\r\n<\/tr>\r\n
Amazon Web Services, Inc.<\/td>\r\nCloud computing provider<\/td>\r\nEuropean Union<\/td>\r\nUK Adequacy Decision<\/td>\r\n<\/tr>\r\n
Redis Labs, Inc.<\/td>\r\nDatabase platform (hosted on AWS)<\/td>\r\nEuropean Union<\/td>\r\nUK Adequacy Decision<\/td>\r\n<\/tr>\r\n
Cloudflare, Inc.<\/td>\r\nContent-based firewall<\/td>\r\nEuropean Union<\/td>\r\nUK Adequacy Decision<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n

Other Sub-Processors<\/strong><\/p>\r\n\r\n\r\n\r\n

We use the third parties listed below to provide specific functionalities within the Service.<\/p>\r\n\r\n\r\n\r\n

\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
Sub-Processor\u00a0<\/strong><\/td>\r\nType of Service<\/strong><\/td>\r\nHosting Region<\/strong><\/td>\r\nUK Data Transfer Mechanism<\/strong><\/td>\r\n<\/tr>\r\n
Mailgun Technologies, Inc.<\/td>\r\nEmail notification services<\/td>\r\nEuropean Union<\/td>\r\nUK Adequacy Decision<\/td>\r\n<\/tr>\r\n
Coralogix, Inc.<\/td>\r\nLog aggregation and correlation<\/td>\r\nEuropean Union<\/td>\r\nUK Adequacy Decision<\/td>\r\n<\/tr>\r\n
Cloudinary Ltd.\u00a0\u00a0\u00a0\u00a0<\/td>\r\nFile preview services<\/td>\r\nEuropean Union<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
Perception Point Ltd.<\/td>\r\nAdvanced threat protection<\/td>\r\nEuropean Union<\/td>\r\nUK Adequacy Decision<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n\r\n\r\n

monday.com Subsidiaries & Support<\/strong><\/p>\r\n\r\n\r\n\r\n

Below are monday.com’s subsidiaries and third-party customer support service providers that may be engaged to provide our Service. A third-party service provider will only serve as a sub-processor in cases where access to customer data is required to handle your support query.\u00a0<\/p>\r\n\r\n\r\n\r\n

\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
monday.com Subsidiary \/ Support Service Provider<\/strong><\/td>\r\nLocation<\/strong><\/td>\r\nEU & UK Data Transfer Mechanism<\/strong><\/td>\r\n<\/tr>\r\n
monday.com Ltd.<\/td>\r\nIsrael<\/td>\r\nEU & UK Adequacy Decision<\/td>\r\n<\/tr>\r\n
monday.com, Inc.<\/td>\r\nUnited States<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
monday.com, Pty Ltd.<\/td>\r\nAustralia<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
monday.com UK 2020 Ltd.<\/td>\r\nUnited Kingdom<\/td>\r\nEU Adequacy Decision<\/td>\r\n<\/tr>\r\n
monday.com brasil ltda.<\/td>\r\nBrasil<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n
Transactel International Services Limited d\/b\/a TELUS International<\/td>\r\nGuatemala\u00a0<\/td>\r\nSCC<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n

Subscribe to Receive Updates<\/strong><\/strong><\/p>\r\n\r\n\r\n\r\n

This list may change from time to time. Please check back frequently for updates or subscribe to get notifications about our updates.<\/p>\r\n\r\n\r\n\r\n