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Customer Success Manager (German Fluency)
Sales & Client Relations
  • Tel Aviv-Yafo
  • We're looking for a German Customer Success Manager to join our expanding team. There are a few things we take really seriously here at building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

    This video is a great peek into our CS team culture:

    Get a sense of what it feels like in this podcast:

    The Role
    • Build strong relationships with our clients to understand their needs and ensure their success with
    • Serve as the main point of contact and liaison between clients and the rest of the team
    • Empower customers to connect their goals and challenges with the solution in
    • Take ownership of new accounts and manage their on-boarding
    • Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
    • Stay in touch with clients to ensure that they're realizing the full potential of
    Your Experience & Skills
    • Native German speaker – must
    • Prior experience in customer service or account management - a must
    • Native English speaker or English mother tongue – must
    • Excellent interpersonal skills and multitasking abilities
    • Superb written and verbal communication skills
    • Positive attitude, empathy, and high energy
    • Ability to take initiative and adapt
    • BA Degree in business or any relevant field
    Apply for this position