Elevate is monday.com’s annual conference, a must-attend event for monday.com enthusiasts and anyone looking to transform their work for more business success.
Elevate will take place in New York City on September 16-18, in London on October 21-23, and Sydney on November 6.
People from all industries, seniority levels, and professional fields attend Elevate. From tech to healthcare, and everything in between, we ensure the program content is designed for everyone to get real value
Elevate conferences won’t be livestreamed. Select sessions will be available to watch at our global online event, Elevate Online (date tbd, stay tuned!) which is free for everyone.
If you need proof of registration beyond the email confirmation for visa purposes, you can reach out to us
Reach out to us here and we’ll be happy to help!
We do recommend you bring a laptop if you plan to take part in our hands-on platform skill-building sessions since it may be helpful to follow along on your own account. If you choose not to bring a laptop, no worries, you’ll be able to access templates demoed in each session after the conference.
You can request a press pass that includes complimentary tickets to Elevate and VIP seating for the main stage sessions. To request press credentials please reach out to us.
Yes, there will be a conference app that will be available closer to the conference. Until then, personal details can be updated on the desktop event platform via email access after registration.
Have a good run through this FAQ page, we might have already answered your particular registration flow question here. Don’t see your question here? Reach out and we’ll clear that up for you in no time.
Please check your email inbox to check to see if you’ve gotten a confirmation email. If not, be in touch and we will see how we can help.
Wahoo! For now, sit back and enjoy, we’ll be sending you more info via email soon about how to build your dream Elevate agenda (full agenda available soon). It’s also worth considering making any transportation or sleeping arrangements you may need to plan for in advance since those won’t be covered by the Elevate team.
You can cancel your ticket with a full refund up to 90 days before the event regardless of when you purchased the ticket. However, within 90 days of the event, full refunds are only available if you cancel within 24 hours of your ticket purchase – with the exception of the last 15 days before the event, where refunds are not possible.
If you’re eligible for a refund under our refund policy, you can cancel your ticket by reaching out to us.
Refunds may take up to 30 days from the date of your request. If you’re finding that it’s taking longer than that, let us know
You can transfer your ticket to a colleague at your organization, no problem. Head to the “Manage Your Registration” page, accessible from your confirmation email. Here, you can make adjustments to the ticket holder.
Search Elevate in your email inbox and you should find those written in your confirmation email.
After filling out the order and billing information, a message will appear on the screen to complete registration. At this point, the tickets have been purchased and are associated with you, but they are not yet assigned to anyone.
You can complete the registration and assignment of tickets right away, or you can visit the “Manage Your Registration” page later via the link in your confirmation email. On this page, you can choose to assign the unassigned tickets to others using the “Assign the ticket” button, which will prompt you to enter the first name, last name, and email of the person you want to assign this ticket to.
If you’re looking to buy a bundle of 3 or more tickets, you are eligible for a 15% flat rate group discount on the current price.
If you work for a non-profit, you may be eligible for a discount. For more info, please contact us.
Yes, you will receive a receipt via email when you register.
You can cancel your ticket with a full refund up to 90 days before the event regardless of when you purchased the ticket. However, within 90 days of the event, full refunds are only available if you cancel within 24 hours of your ticket purchase – with the exception of the last 15 days before the event, where refunds are not possible.
The Elevate ‘25 program is made up of inspirational keynotes, intriguing panels, hands-on masterclasses, and more. You’ll get to hear from monday.com leadership, customers, partners, and industry experts throughout the program.
In general the agenda structure and content is very similar across locations, with some exceptions such as customers stories, as we prioritize giving local customers the opportunity to take the stage.
Elevate’s agenda will have many concurrent sessions, which means everyone can customize their experience by selecting sessions that are most relevant to them from a wide range of topics.
If you want to join the pre-conference certification training at Elevate, it’s available with the Conference + Certification pass. We recommend selecting this pass when purchasing your Elevate ticket.
You can upgrade to a Conference + Certification pass anytime after purchasing your Conference Pass. You can do this on the “Manage Your Registration” page, which you can access through the confirmation email we sent you.
Please note: If there’s a price difference, you’ll be charged the current certification fee—not the one quoted when you purchased your conference pass.
The dedicated pre-conference certification day takes place on the day before the official Elevate conference days:
Elevate in NYC: September 16, 2025
Elevate in London: October 21, 2025
Elevate in Sydney: November 5, 2025
Your exact session time will be confirmed after registration.
Bring your laptop, charger, and any accessories that help you work comfortably.
No prior experience is required.
This training is designed for experienced users managing cross-board processes. Study guides will be provided before the training.
If you completed the certification more than two years ago, we recommend you to register for this year’s training and exam as we will cover new material. If you were certified less than two years ago, you are more than welcome to take part in our certified community lunch (look out for your invitation by email!)
Yes, certifications are valid for one year. After that, you must pass a short exam on new feature updates to renew — at no additional cost. After two years, we recommend you to complete another training session and exam to make sure you’ve stayed up to date on new product features.
No, registration is for this specific training and cannot be transferred.
The Conference + Certification pass includes both the training and the exam. While taking the exam is optional, we recommend completing it to officially earn your certification.
On-site exams are available on a first-come, first-served basis. You can request an on-site exam when buying your pass, and we’ll confirm if you’ve secured a spot closer to the conference date. If you did not receive a spot in-person, you can take the exam online within 30 days of your training.
After your training, you’ll receive an email with a link to take the exam online and additional study guides. You have 30 days to complete it.
The exam is multiple-choice, based on the training content.
No, each participant must purchase their own certification. They can purchase the exam here.
Yes, you can purchase the online exam only here.
Anyone can request to be a sponsor. If you’re interested in becoming a sponsor at Elevate, you can fill out the form here to receive the prospectus.
There are multiple tiers of sponsorship packages, plus more perks and benefits offered à la carte. All information is available in the downloadable Sponsorship Prospectus after completing the sponsorship request form.
There will be sponsorship opportunities for the 3 main Elevate locations: London, New York, and Sydney.
Some sponsorship packages do come with complimentary tickets to Elevate.
Yes, to learn more about this, contact us.
Yes, there will be men’s, women’s, gender-neutral bathrooms, as well as wheelchair-accessible bathrooms.
We’d be happy to accommodate you. Please be in touch to let us know how we can be of assistance.
