If you want to join the pre-conference certification training at Elevate, it’s available with the Conference + Certification pass. We recommend selecting this pass when purchasing your Elevate ticket.

You can upgrade to a Conference + Certification pass anytime after purchasing your Conference Pass. You can do this on the “Manage Your Registration” page, which you can access through the confirmation email we sent you.
Please note: If there’s a price difference, you’ll be charged the current certification fee—not the one quoted when you purchased your conference pass.

The dedicated pre-conference certification day takes place on the day before the official Elevate conference days:
Elevate in NYC: September 16, 2025
Elevate in London: October 21, 2025
Elevate in Sydney: November 5, 2025

Your exact session time will be confirmed after registration.

Bring your laptop, charger, and any accessories that help you work comfortably.

No prior experience is required.

This training is designed for experienced users managing cross-board processes. Study guides will be provided before the training.

If you completed the certification more than two years ago, we recommend you to register for this year’s training and exam as we will cover new material. If you were certified less than two years ago, you are more than welcome to take part in our certified community lunch (look out for your invitation by email!)

Yes, certifications are valid for one year. After that, you must pass a short exam on new feature updates to renew — at no additional cost. After two years, we recommend you to complete another training session and exam to make sure you’ve stayed up to date on new product features.

No, registration is for this specific training and cannot be transferred.

The Conference + Certification pass includes both the training and the exam. While taking the exam is optional, we recommend completing it to officially earn your certification.

On-site exams are available on a first-come, first-served basis. You can request an on-site exam when buying your pass, and we’ll confirm if you’ve secured a spot closer to the conference date. If you did not receive a spot in-person, you can take the exam online within 30 days of your training.

After your training, you’ll receive an email with a link to take the exam online and additional study guides. You have 30 days to complete it.

The exam is multiple-choice, based on the training content.

No, each participant must purchase their own certification. They can purchase the exam here.

Yes, you can purchase the online exam only here.