{"id":99797,"date":"2022-06-23T02:46:55","date_gmt":"2022-06-23T02:46:55","guid":{"rendered":"https:\/\/monday.com\/blog\/?p=99797"},"modified":"2026-04-05T04:39:11","modified_gmt":"2026-04-05T09:39:11","slug":"crm-with-marketing-automation","status":"publish","type":"post","link":"https:\/\/monday.com\/blog\/crm-and-sales\/crm-with-marketing-automation\/","title":{"rendered":"CRM marketing automation: 7 platforms to streamline marketing in 2026"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>How integrating marketing automation with your CRM platform can maximize its potential.<\/p>\n","protected":false},"author":212,"featured_media":253135,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"pages\/cornerstone-primary.php","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"CRM Marketing Automation: 7 Solutions For 2026","_yoast_wpseo_metadesc":"CRM marketing automation allows teams to automate both sales and marketing workflows in one place. Here are the top automation solutions.","monday_item_id":10045906848,"monday_board_id":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[13913],"tags":[],"class_list":["post-99797","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-and-sales"],"acf":{"lobby_image":false,"post_thumbnail_title":"","hide_post_info":false,"hide_bottom_cta":false,"hide_from_blog":false,"landing_page_layout":false,"cluster":"","display_dates":"updated","featured_image_link":"","banner_url":"","main_text_banner":"Try monday.com for CRM and Sales","sub_title_banner":"Join the 152K+ customers who use monday.com","sub_title_banner_second":"","banner_button_text":"","below_banner_line":"","use_customized_cta":false,"display_subscribe_widget":false,"custom_schema_code":"","post_date":"20260308","sidebar_color_banner":"","custom_tags":false,"faqs":[{"faq_title":"FAQs","faq_shortcode":"1","faq":[{"question":"Which platforms offer free marketing automation with CRM integration?","answer":"<p>HubSpot, Brevo, Freshsales, and Zoho CRM all offer free plans with basic marketing automation features. However, these free versions typically have limited contacts, reduced functionality, and fewer automation triggers. For teams looking for advanced visual workflows and AI-powered automation without significant limitations, monday CRM\u2019s affordable starting price offers significantly more value than restrictive free plans.<\/p>\n"},{"question":"What are the best tools for syncing CRM data with marketing automation platforms?","answer":"<p>Most modern CRMs offer native integrations and APIs for seamless data syncing. Tools like Zapier can bridge gaps between platforms, but native integrations typically provide the most reliable data flow. Platforms like monday CRM eliminate sync issues entirely by combining both CRM and marketing automation in one unified platform, ensuring your data stays consistent and accessible without complex third-party integrations.<\/p>\n"},{"question":"Which CRM with marketing automation tools is best for small businesses?","answer":"<p>Small businesses need affordable, user-friendly solutions that don\u2019t require extensive technical expertise. While Pipedrive and Brevo offer basic automation, monday CRM provides the ideal balance of powerful AI-driven marketing automation, intuitive visual workflows, and affordable pricing. Its drag-and-drop interface and customizable automations make it accessible for any team size while offering enterprise-level capabilities for growing businesses.<\/p>\n"}]}],"activate_cta_banner":false,"parse_from_google_doc":false,"content_doc":"<h1><span style=\"font-weight: 400;\">CRM marketing automation: 7 solutions to increase productivity for 2025<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Once you get a lead and they convert into a client, they often leave the marketing team\u2019s orbit. However, the data that comes from tracking leads throughout the sales funnel and even after a deal is closed is invaluable. The catch is that most marketing teams don\u2019t have the time or resources to do this.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">With a CRM equipped with marketing automation features, teams can have the best of both worlds: sales and marketing data in one unified platform. With CRM automations, marketing teams can monitor the entire customer journey from first contact to conversion and beyond to get stronger insights that help build more successful campaigns.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re looking for a CRM with marketing automation, you\u2019re in the right place. In this article, you\u2019ll learn about the benefits of combining these two seemingly independent tools. We\u2019ll also explore the different platforms that can make your team more productive, such as monday CRM, which offers intelligent marketing automations backed by AI.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">CTA<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What is marketing automation in a CRM?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Marketing automation involves using tools to achieve a company\u2019s business goals and work towards specific marketing strategies. Customer relationship management (CRM) software plays into it since these solutions often encompass marketing automation features, such as email marketing, lead generation tracking, and client behavior tracking.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Together, CRM marketing automation platforms help businesses accomplish more without expending extra effort. These platforms allow teams to automate manual tasks, improve efficiencies within a marketing department, and deliver better results. Implementing marketing automation enables teams to spend less time on repetitive tasks and more time focusing on higher-value initiatives, such as developing marketing strategies and building customer relationships.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">CRM vs. marketing automation tools: What\u2019s the difference?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">While most CRMs offer marketing automation features, not all marketing automation tools are CRMs. The table below breaks down the differences a bit further so you can get a side-by-side look at each of their strengths and focuses.<\/span><\/p>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td><\/td>\n<td><span style=\"font-weight: 400;\">CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Marketing automation tools<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Primary purpose<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Manage customer relationships and sales processes throughout the entire customer lifecycle<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Automate marketing campaigns and nurture leads through the sales funnel<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Core functions<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Contact management, sales pipeline tracking, deal management, customer service, reporting<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Email marketing, lead nurturing, campaign automation, lead scoring, behavioral tracking<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Target users<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Sales teams, customer service representatives, account managers<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Marketing teams, digital marketers, campaign managers<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Funnel focus<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Bottom of funnel (BOFU) &#8211; closing deals and post-purchase relationships<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Top of funnel (TOFU) and middle of funnel (MOFU) for lead generation and nurturing<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Relationship management<\/span><\/td>\n<td><span style=\"font-weight: 400;\">One-to-one relationship management with personalized interactions<\/span><\/td>\n<td><span style=\"font-weight: 400;\">One-to-many automated marketing communications<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Scalability<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Scales with sales team size and customer base growth<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Scales with marketing campaign complexity and audience size<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Automations<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Task reminders, follow-up scheduling, workflow automation for sales processes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Content delivery, email sequences, lead-nurturing workflows, behavioral triggers<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Customer interaction<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Direct, personal communication and relationship building<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Automated, targeted messaging based on behavior and segmentation<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">While CRMs excel at managing existing customer relationships and <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/sales-automation\/\"><span style=\"font-weight: 400;\">sales automation processes<\/span><\/a><span style=\"font-weight: 400;\">, marketing automation tools specialize in attracting and nurturing prospects before they become customers. That said, businesses can benefit from using both.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">When a lead becomes a customer, there\u2019s no additional need to engage them with marketing automation tools, and they\u2019ll likely move to a CRM. However, CRMs with marketing automation capabilities offer the best of both worlds by offering lead and client engagement through all stages of the marketing funnel and into the sales cycle.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">The benefits of adopting a CRM with marketing automation<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Research shows that <\/span><a href=\"https:\/\/wpshout.com\/marketing-automation-statistics\/\"><span style=\"font-weight: 400;\">77% of companies<\/span><\/a><span style=\"font-weight: 400;\"> agree that marketing automation leads to increased conversion rates. Companies that want to get a leg up on the competition are integrating marketing automation with CRM capabilities for a stronger user experience. Here\u2019s a closer look at some of the core benefits of using a CRM with marketing automation built in.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Improve lead management<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Make handoffs between marketing and sales teams smoother with CRM marketing automations for <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/what-is-lead-management\/\"><span style=\"font-weight: 400;\">lead management<\/span><\/a><span style=\"font-weight: 400;\">. CRMs can help teams score and <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/lead-qualification\/\"><span style=\"font-weight: 400;\">qualify new leads<\/span><\/a><span style=\"font-weight: 400;\"> so that marketing teams can create more targeted content. Marketers can access historical data like previous interactions and purchase history to create tailored campaigns.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Data integration under one roof<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Instead of siloed data in multiple tools for marketing automations and sales tools, keep your data unified and consistent in one place. A <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/crm-marketing\/\"><span style=\"font-weight: 400;\">CRM for marketing<\/span><\/a><span style=\"font-weight: 400;\"> acts as a single source of truth for both sales and marketing teams, offering full visibility into insights from the first point of contact all the way to closing and beyond.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Better budget and resource management<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">CRM platforms with integrated marketing automation features, like monday CRM, allow teams to remain consistent with customer engagement at multiple touchpoints. Because of this, organizations can analyze marketing spend and workforce allocation more effectively by identifying which channels and campaigns generate the highest-quality leads that convert, while eliminating wasteful spending on activities that don&#8217;t contribute to the bottom line.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Enhanced personalization<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The right <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/crm-automation\/\"><span style=\"font-weight: 400;\">CRM automation tools<\/span><\/a><span style=\"font-weight: 400;\"> can help you segment your leads into numerous groups based on a wide set of demographics. Segmentation allows your company to send emails, targeted ads, and messages to the right audience. When backed by AI, CRMs can go a step further by crafting personalized content like messaging and sales assets that are tailored to each individual customer based on previous interactions and sentiment analysis.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Sales and marketing collaboration<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Your business can achieve better results and improved profits when your sales and marketing teams are aligned on strategy, data, and communication. A marketing automation CRM provides insights into campaign performance and sales outcomes, creating visibility across departments. Additionally, unified reporting and analytics give both teams a complete view of the funnel from marketing to qualified leads to closing deals.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">CTA<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">7 of the best CRM and marketing automation platforms<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To make your choice a little easier, we\u2019ve narrowed down your options with our top picks for CRMs with marketing automations. Below, you can see a quick side-by-side comparison of the top CRMs in this category, or you can scroll a bit more to read about each in greater detail.<\/span><\/p>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Platform<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Best for<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Pricing<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Free Trial<\/span><\/td>\n<td><span style=\"font-weight: 400;\">User Score<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">monday CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Customizable and visual marketing automation powered by AI<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$12\/user\/month<\/span><\/td>\n<td><span style=\"font-weight: 400;\">14-day free trial<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.6\/5 (G2)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">HubSpot Smart CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Inbound marketing and sales alignment<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$9\/seat\/month<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Free forever plan<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.4\/5 (G2)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Salesforce<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Enterprise-level customization and advanced marketing automation<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$25\/user\/month<\/span><\/td>\n<td><span style=\"font-weight: 400;\">30-day free trial<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.4\/5 (G2)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Pipedrive<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Sales-focused teams who want light marketing automation features<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$14\/user\/month<\/span><\/td>\n<td><span style=\"font-weight: 400;\">14-day free trial<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.3\/5 (G2)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Brevo<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Email marketing automation for growing businesses<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$8.08\/month<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Free forever plan<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.5\/5 (G2)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Freshsales Suite<\/span><\/td>\n<td><span style=\"font-weight: 400;\">User-friendly CRM with strong email marketing tools<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$9\/user\/month<\/span><\/td>\n<td><span style=\"font-weight: 400;\">21-day free trial<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.5\/5 (G2)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Zoho CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">All-in-one automation suite for small businesses<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$14\/user\/month<\/span><\/td>\n<td><span style=\"font-weight: 400;\">15-day free trial<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.1\/5 (G2)<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><span style=\"font-weight: 400;\">1. monday CRM<\/span><\/h3>\n<p><b>Best for:<\/b><span style=\"font-weight: 400;\"> Customizable and visual marketing automation powered by AI<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Combining intuitive visual workflows with robust AI-powered marketing automation capabilities, <\/span><a href=\"https:\/\/monday.com\/crm\"><span style=\"font-weight: 400;\">monday CRM<\/span><\/a><span style=\"font-weight: 400;\"> gives teams the best of both worlds. The platform gives users the power to create custom workflow automations that make marketing tasks like lead nurturing and email campaign personalization quick and painless. With monday CRM\u2019s AI in the mix, marketing teams can gain deeper insights into customer behavior to create strategies and campaigns that stand out.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-powered sentiment analysis allows marketers to better understand leads and customers for more tailored campaigns<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use monday CRM\u2019s AI writer to generate personalized emails for mass campaigns, customized per segment<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI campaign manager agent boosts marketing success by analyzing campaign performance in real time<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">Pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Starting at $12\/user\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plans: Basic, Standard, Pro, and Enterprise<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">14-day free trial<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Learn more about <\/span><a href=\"https:\/\/monday.com\/pricing\"><span style=\"font-weight: 400;\">monday CRM plans and pricing here<\/span><\/a><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">What users are saying<\/span><\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/monday-crm\/reviews\"><b>G2 rating:<\/b><\/a><span style=\"font-weight: 400;\"> 4.6\/5<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">\u201cmonday CRM has been a great tool for the marketing team at my company. We are able to better manage our weekly 1:1 meetings, and everyone can set up their boards to fit their work style. The platform is user-friendly, easy to understand and train on, and just makes sense for our team.\u201d<\/span><\/i><span style=\"font-weight: 400;\"> &#8211; <\/span><a href=\"https:\/\/www.g2.com\/products\/monday-crm\/reviews\/monday-crm-review-11124589\"><span style=\"font-weight: 400;\">Caroline M.<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">CTA<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. HubSpot Smart CRM<\/span><\/h3>\n<p><b>Best for:<\/b><span style=\"font-weight: 400;\"> Inbound marketing and sales alignment<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">HubSpot Smart CRM offers a well-rounded marketing automation suite that features AI-powered lead scoring, advanced email marketing tools, and seamless integration between marketing and sales activities. The platform&#8217;s strength lies in its ability to track the complete customer journey from first website visit to closed deal, making it ideal for businesses focused on inbound marketing strategies.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced reporting dashboards to get data on marketing campaigns<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tailored email marketing campaigns with personalized timing to boost open rate<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Built-in AI social media agents can analyze performance and industry data<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">Pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free forever plan with limited features<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Paid plans starting at $9\/seat\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multiple plans available for individuals, small teams, businesses, and enterprises<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">What users are saying<\/span><\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/hubspot-sales-hub\/reviews\"><b>G2 rating:<\/b><\/a><span style=\"font-weight: 400;\"> 4.4\/5<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">\u201cI&#8217;ve been using HubSpot for a while now, and it has completely transformed the way we handle marketing, sales, and customer service. The platform is incredibly intuitive, making it easy to manage campaigns, track leads, and automate workflows. The CRM is top-notch\u2014it keeps all of our customer interactions in one place, making follow-ups seamless. The automation tools have saved us so much time, and the analytics provide deep insights into what\u2019s working and what\u2019s not.\u201d<\/span><\/i><span style=\"font-weight: 400;\"> &#8211; <\/span><a href=\"https:\/\/www.g2.com\/products\/hubspot-sales-hub\/reviews\/hubspot-sales-hub-review-10854116\"><span style=\"font-weight: 400;\">Margaret J.<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">3. Salesforce<\/span><\/h3>\n<p><b>Best for:<\/b><span style=\"font-weight: 400;\"> Enterprise-level customization and advanced marketing automation<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Salesforce is an enterprise-level CRM that offers comprehensive and customizable marketing automation features, particularly when paired with Marketing Cloud. The system offers sophisticated lead-nurturing tools, advanced segmentation, and analytics that scale with large enterprises. Its integrated AI features help marketers save time by creating smarter marketing campaigns based on real-time data.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instantly create forms and landing pages with AI marketing automations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Segment new leads and create personalized automated cross-channel journeys<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use natural language prompts to build end-to-end marketing campaigns<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">Pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Starting at $25\/user\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multiple plans available as well as additional paid add-ons<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">30-day free trial<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">What users are saying<\/span><\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/salesforce-salesforce-sales-cloud\/reviews\"><b>G2 rating:<\/b><\/a><span style=\"font-weight: 400;\"> 4.4\/5<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">\u201cI\u2019ve been using Salesforce for over two years in a mid-sized sales organization, and it\u2019s become an indispensable tool for managing customer relationships, tracking sales pipelines, and collaborating across teams. While there\u2019s a learning curve, the benefits are undeniable once everything is properly set up.\u201d<\/span><\/i><span style=\"font-weight: 400;\"> &#8211; <\/span><a href=\"https:\/\/www.g2.com\/products\/salesforce-salesforce-sales-cloud\/reviews\/salesforce-sales-cloud-review-11261020\"><span style=\"font-weight: 400;\">Fidel F.<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">4. Pipedrive<\/span><\/h3>\n<p><b>Best for:<\/b><span style=\"font-weight: 400;\"> Sales-focused teams who want light marketing automation features<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Pipedrive is a CRM that offers streamlined marketing automation features designed to coexist seamlessly with sales workflows. The platform provides essential automation tools like email sequences, lead scoring, and deal tracking without overwhelming users with overly complex features. Pipedrive\u2019s simplicity makes it perfect for small to mid-sized teams, however, its marketing automation features may not be robust enough for more involved marketing needs.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automate email marketing and customize drag-and-drop templates with Campaigns by Pipedrive<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep leads engaged with automated drip campaigns, auto-responders, and follow-up emails<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI email writer helps marketers strike the perfect tone and personalize every message<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">Pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Starting at $14\/user\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plans: Essential, Advanced, Professional, Power, and Enterprise<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">14-day free trial<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">What users are saying<\/span><\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/pipedrive\/reviews\"><b>G2 rating:<\/b><\/a><span style=\"font-weight: 400;\"> 4.3\/5<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">\u201cPipedrive excels as an incredibly user-friendly CRM that is exceptionally easy to learn and implement, especially for small to medium-sized businesses. Its core strength lies in its visual drag-and-drop sales pipeline, which allows users to intuitively manage deals and track progress with minimal training. The platform&#8217;s clean interface, straightforward onboarding process, and simple data importation get teams up and running in no time.\u201d<\/span><\/i><span style=\"font-weight: 400;\"> &#8211; <\/span><a href=\"https:\/\/www.g2.com\/products\/pipedrive\/reviews\/pipedrive-review-11331049\"><span style=\"font-weight: 400;\">Firas J.<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">5. Brevo<\/span><\/h3>\n<p><b>Best for:<\/b><span style=\"font-weight: 400;\"> Email marketing automation for growing businesses<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Brevo combines CRM functionality with powerful email marketing automation at an affordable price point. The software is centered around email marketing automation, offering advanced segmentation, behavioral triggers, and transactional email capabilities. With a pricing model based on email volume rather than contacts, Brevo is particularly attractive for businesses with large databases but moderate email sending needs.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use AI to create email content and campaigns, and find the best time to send<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SMS marketing integration with automated campaigns and two-way messaging<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transactional email capabilities like abandoned cart and welcome series with real-time delivery and tracking<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">Pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free forever plan with limited features<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Starting at $8.08\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plans: Free, Starter, Business, and Enterprise<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">What users are saying<\/span><\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/brevo-marketing-platform\/reviews\"><b>G2 rating:<\/b><\/a><span style=\"font-weight: 400;\"> 4.5\/5<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">\u201cBrevo&#8217;s email marketing platform has impressed us with its ease of use and rich features. The templates they offer for customizing our marketing emails are very practical and look professional. The ability to create automated email flows has helped us strengthen our relationships with our customers.\u201d<\/span><\/i><span style=\"font-weight: 400;\"> &#8211; <\/span><a href=\"https:\/\/www.g2.com\/products\/brevo-marketing-platform\/reviews\/brevo-marketing-platform-review-11057072\"><span style=\"font-weight: 400;\">Abbas K.<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">6. Freshsales Suite<\/span><\/h3>\n<p><b>Best for:<\/b><span style=\"font-weight: 400;\"> User-friendly CRM with strong email marketing tools<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">As part of the Freshworks suite of products, Freshsales Suite is a simple CRM that integrates AI features that support both sales and marketing teams. Freshsales Suite offers intelligent automation features like lead scoring, email campaigns, and workflow automation. The platform\u2019s integrated AI assistant, Freddy AI, helps teams automate marketing reports, email composition, and more without manual intervention.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instantly create new landing pages and monitor visitor intent<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set up custom welcome emails to personalize journeys for each prospect<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-powered chatbots can automate engagement with website visitors in real-time<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">Pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free forever plan for up to 3 users<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Starting at $9\/user\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plans: Free, Growth, Pro, and Enterprise<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">21-day free trial<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">What users are saying<\/span><\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/freshsales\/reviews\"><b>G2 rating<\/b><\/a><span style=\"font-weight: 400;\">: 4.5\/5<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">\u201cFreshsales offers excellent value for its price, making it ideal for small businesses or companies that want an effective CRM without breaking the bank. It is a very intuitive tool with features (such as email marketing) that make it easy to manage the business. The customer service is top-notch, and they are always available to assist, which has been a huge plus.\u201d<\/span><\/i><span style=\"font-weight: 400;\"> &#8211; <\/span><a href=\"https:\/\/www.g2.com\/products\/freshsales\/reviews\/freshsales-review-10241920\"><span style=\"font-weight: 400;\">Carolina R.<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">7. Zoho CRM<\/span><\/h3>\n<p><b>Best for:<\/b><span style=\"font-weight: 400;\"> All-in-one automation suite for small businesses<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Zoho CRM offers marketing automation alongside accounting, project management, and other business tools. As a part of the Zoho ecosystem, Zoho CRM can be paired with Zoho Campaigns for a more robust email and SMS marketing solution. Zoho CRM is a great solution for small businesses that want to manage their entire operations on one platform without switching between applications.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Built-in AI agents can help teams generate content, automate tasks, and recommend the best marketing approach<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The platform\u2019s AI agent, Zia AI, helps teams write personalized emails that resonate with prospects<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Deep insights and analytics to create more personalized and targeted campaigns<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">Pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free forever plan with limited features<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Starting from $14\/user\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plans: Free, Standard, Professional, Enterprise, and Ultimate<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">15-day free trial<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">What users are saying<\/span><\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/zoho-crm\/reviews\"><b>G2 score:<\/b><\/a><span style=\"font-weight: 400;\"> 4.1\/5<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">\u201cZoho CRM offers a robust, customizable interface that integrates seamlessly with our digital marketing ecosystem. The automation workflows, lead scoring, and multichannel communication tools enable us to deliver personalized experiences at scale. The analytics dashboards are particularly valuable for real-time insights, campaign tracking, and pipeline forecasting\u2014making it an essential tool for data-driven decision-making.\u201d<\/span><\/i><span style=\"font-weight: 400;\"> &#8211; <\/span><a href=\"https:\/\/www.g2.com\/products\/zoho-crm\/reviews\/zoho-crm-review-11186155\"><span style=\"font-weight: 400;\">Iniyan B.<\/span><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Choosing the best platform for your business<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Picking the right CRM marketing automation software takes time and careful consideration. Some teams may need more robust marketing automation tools, while others might lean heavier on traditional CRM features. Here are a few things to keep in mind to help you narrow down your choice.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Start with a list of features you need<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">CRMs come with a lot of different tools, and marketing automation comes at many touchpoints in a funnel. Start by breaking down your current workflows and looking at specific points that can benefit from automation. Next, consider some of the essential features your team needs in a CRM with marketing automation, such as:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email marketing automation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead scoring and qualification<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/monday.com\/blog\/project-management\/workflow-automation\/\"><span style=\"font-weight: 400;\">Workflow automation<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Landing page creation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SMS marketing automation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI assistants<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Analytics and reporting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integration capabilities<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social media management and automation<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Look at your integration requirements<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Most marketers use a smorgasbord of tools already to manage social media, mailing lists, forms, customer service tools, and others. When looking for a CRM, take a peek at the integrations the platform offers and see if it fits with your existing tech stack. Ideally, you want to choose a platform that helps you streamline data and automations from all your software in one solution so that everything lives in one place.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Factor in your team\u2019s technical skills<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">While most CRMs today are fairly simple to implement, you want to make sure the platform you go with appeals to all members of your team so that you don\u2019t create unwanted friction for adoption. Certain platforms, like Salesforce, for example, have great marketing automation features, but are a little more technically complex. By contrast, a solution like monday CRM offers a user-friendly platform that anyone with any degree of technical skills can pick up quickly.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Opt for a platform with AI automation<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Finally, the consideration that will likely make the biggest difference is choosing a tool with robust AI automation features. AI-powered CRMs can help you save hours on manual marketing tasks like email personalization, customer behavior analysis, and email campaign management. Not only does AI save you time, but it can also help teams improve marketing strategies and performance with smart automations, real-time suggestions, and targeted insights that analyze your most successful marketing tactics.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Make the most of AI marketing automation with monday CRM<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Combining a CRM with marketing automation tools will undeniably help you work more collaboratively and make mapping customer journeys seamless. If you want to take it a step further, then look for an <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/crm-with-ai\/\"><span style=\"font-weight: 400;\">AI CRM<\/span><\/a><span style=\"font-weight: 400;\"> with intelligent marketing automations, like <\/span><a href=\"https:\/\/monday.com\/crm\"><span style=\"font-weight: 400;\">monday CRM<\/span><\/a><span style=\"font-weight: 400;\">, so that your team can also save time and effort.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">With monday CRM, marketing and sales teams can work together on one intuitive interface powered by artificial intelligence. The platform\u2019s advanced AI functionality enables marketers to effortlessly create smart automations that will boost campaigns and uncover deeper insights into customer behaviors.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a quick rundown of some of the best monday CRM features for marketing automation.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Implement AI marketing agents to maximize success<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Create a team of <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/ai-sales-agent\/\"><span style=\"font-weight: 400;\">AI agents<\/span><\/a><span style=\"font-weight: 400;\"> to handle everything from real-time reports to campaign management. With monday CRM\u2019s AI campaign manager agent, your team can focus on creative tasks while your AI agent analyzes performance and brings you actionable insights on what can be improved.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Sentiment detection for insights into customer behavior<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Another way monday CRM\u2019s AI helps automate marketing tasks is through its sentiment analysis capabilities. Get a more accurate look at how leads and clients are reacting to your campaigns so that you can use that feedback to make adjustments.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Smart marketing workflow automations<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Create custom marketing automations in just a few clicks. In monday CRM, users can build their own automations to handle everything from email follow-ups to lead qualification. Additionally, built-in AI tools can boost automations to make them even more intelligent with real-time data and context for each customer.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Build and send impactful email campaigns<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Use custom templates or AI to generate tailored emails for campaigns that you can send using <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/mass-email\/\"><span style=\"font-weight: 400;\">mass emailing<\/span><\/a><span style=\"font-weight: 400;\"> and tracking. Let AI handle everything, including crafting the text, visuals, determining the best send time, and tracking metrics like open rates.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Strike the perfect balance between CRM and marketing automation<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Finding the right CRM that offers a good balance of sales and marketing automation is essential to streamline various business processes while crafting personalized customer experiences. All the platforms we covered above would make good choices, however, your best option is a scalable and flexible solution that can grow as your team evolves, like monday CRM. Backed by AI, monday CRM stands out for its visual and user-friendly interface and simple yet robust automation features that help your team work more productively and build more efficient marketing campaigns.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">CTA<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">FAQs<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">Which platforms offer free marketing automation with CRM integration?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">HubSpot, Brevo, Freshsales, and Zoho CRM all offer free plans with basic marketing automation features. However, these free versions typically have limited contacts, reduced functionality, and fewer automation triggers. For teams looking for robust visual workflows and AI-powered automation without significant limitations, monday CRM&#8217;s affordable starting price offers significantly more value than restrictive free plans.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">What are the best tools for syncing CRM data with marketing automation platforms?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Most modern CRMs offer native integrations and APIs for seamless data syncing. Tools like Zapier can bridge gaps between platforms, but native integrations typically provide the most reliable data flow. Platforms like monday CRM eliminate sync issues entirely by combining both CRM and marketing automation in one unified platform, ensuring your data stays consistent and accessible without complex third-party integrations.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Which CRM with marketing automation tools is best for small businesses?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Small businesses need affordable, user-friendly solutions that don&#8217;t require extensive technical expertise. While Pipedrive and Brevo offer basic automation, monday CRM provides the ideal balance of powerful AI-driven marketing automation, intuitive visual workflows, and affordable pricing. Its drag-and-drop interface and customizable automations make it accessible for any team size while offering enterprise-level capabilities for growing businesses.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Meta title:<\/b><span style=\"font-weight: 400;\"> CRM Marketing Automation: 7 Solutions For 2025<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Meta description:<\/b><span style=\"font-weight: 400;\"> CRM marketing automation allows teams to automate both sales and marketing workflows in one place. Here are the top automation solutions.<\/span><\/p>\n","hide_time_to_read":false,"disclaimer":[{"ID":145596,"post_author":"246","post_date":"2023-12-06 07:48:09","post_date_gmt":"2023-12-06 07:48:09","post_content":"<i>The content in this article is provided for informational purposes only and, to the best of monday.com\u2019s knowledge, the information provided in this article\u00a0 is accurate and up-to-date at the time of publication. That said, monday.com encourages readers to verify all information directly.<\/i>","post_title":"Competitor disclaimer","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"competitor-disclaimer","to_ping":"","pinged":"","post_modified":"2024-10-15 07:24:02","post_modified_gmt":"2024-10-15 07:24:02","post_content_filtered":"","post_parent":0,"guid":"https:\/\/monday.com\/blog\/?post_type=disclaimer&#038;p=145596","menu_order":0,"post_type":"disclaimer","post_mime_type":"","comment_count":"0","filter":"raw"}],"cornerstone_hero_cta_override":{"label":"Get started","url":""},"show_contact_sales_button":"default","sections":[{"acf_fc_layout":"content_1","blocks":[{"main_heading":"","content_block":[{"acf_fc_layout":"text","content":"<p data-start=\"662\" data-end=\"901\">Once a lead becomes a customer, they \u2014 and the valuable insights they offer \u2014 often drop off the marketing team\u2019s radar simply because of limited time and tools for tracking the full customer journey.<\/p>\n<p data-start=\"906\" data-end=\"1092\">That\u2019s where a CRM with marketing automation comes in. By unifying sales and marketing data, teams can gain deeper insights, automate campaigns, and create more personalized experiences.<\/p>\n<p data-start=\"906\" data-end=\"1092\">In this guide, we\u2019ll explore the benefits of CRM marketing automation and share the top platforms, including monday CRM, that offer advanced, AI-powered automation tools.<\/p>\n<a class=\"cta-button blue-button\" aria-label=\"Try monday CRM\" href=\"https:\/\/auth.monday.com\/p\/crm\/users\/sign_up_new#soft_signup_from_step\" target=\"_blank\">Try monday CRM<\/a>\n"}]},{"main_heading":"What is marketing automation in a CRM?","content_block":[{"acf_fc_layout":"text","content":"<p data-start=\"737\" data-end=\"965\">Marketing automation in a CRM refers to built-in tools that automate repetitive marketing tasks within a customer relationship management platform. These tools may include sending email campaigns, scoring leads, and tracking customer behavior.<\/p>\n<p data-start=\"970\" data-end=\"1261\">With these features, marketers can streamline workflows, reduce manual tasks, and deliver more personalized campaigns without switching between multiple tools. By connecting sales and marketing data, teams gain better visibility into the customer journey and can act on insights more effectively.<\/p>\n<h3 data-start=\"2855\" data-end=\"2892\">CRM marketing automation examples<\/h3>\n<p data-start=\"2894\" data-end=\"2986\">Here are a few practical examples of how marketing teams use CRM marketing automation daily:<\/p>\n<ul>\n<li data-start=\"2990\" data-end=\"3104\"><strong>Welcome email workflows: <\/strong>Automatically send a personalized welcome message to new leads after form submission.<\/li>\n<li data-start=\"3107\" data-end=\"3243\"><strong>Lead scoring triggers: <\/strong>Assign scores to leads based on email clicks or page visits, then pass them to sales at a specific threshold.<\/li>\n<li data-start=\"3246\" data-end=\"3353\"><strong>Cart abandonment campaigns:<\/strong> Send follow-up emails to users who viewed pricing pages but didn\u2019t convert.<\/li>\n<li data-start=\"3356\" data-end=\"3476\"><strong>Event follow-ups: <\/strong>Use automations to send thank-you emails and nurture sequences after webinars or in-person events.<\/li>\n<li data-start=\"3479\" data-end=\"3602\"><strong>Newsletter segmentation:<\/strong> Automatically group contacts by behavior (e.g., topic interest) to send more relevant content.<\/li>\n<\/ul>\n<h3>CRM vs. marketing automation tools: what\u2019s the difference?<\/h3>\n<p>Although most CRMs offer marketing automation features, not all marketing automation tools are CRMs. The table below breaks down the differences a bit further so you can get a side-by-side look at each of their strengths and focuses.<\/p>\n\n<table id=\"tablepress-641\" class=\"tablepress tablepress-id-641\">\n<thead>\n<tr class=\"row-1\">\n\t<td class=\"column-1\"><\/td><th class=\"column-2\"><b>CRM<\/th><th class=\"column-3\"><b>Marketing automation tools<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\"><b>Primary purpose<\/td><td class=\"column-2\">Manage customer relationships and sales processes throughout the lifecycle<\/td><td class=\"column-3\">Automate marketing campaigns and nurture leads through the sales funnel<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\"><b>Core functions<\/td><td class=\"column-2\">Contact management, sales tracking, deal management, customer service, reporting<\/td><td class=\"column-3\">Email marketing, lead nurturing, campaign automation, lead scoring, behavioral tracking<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\"><b>Target users<\/td><td class=\"column-2\">Sales teams, customer service reps, account managers<\/td><td class=\"column-3\">Marketing teams, digital marketers, campaign managers<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\"><b>Funnel focus<\/td><td class=\"column-2\">Bottom of funnel (BOFU) for closing deals and managing post-purchase relationships<\/td><td class=\"column-3\">Top of funnel (TOFU) and middle of funnel (MOFU) for lead generation and nurturing<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\"><b>Relationship management<\/td><td class=\"column-2\">One-to-one communication with personalized interactions<\/td><td class=\"column-3\">One-to-many communication through automated messaging<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\"><b>Scalability<\/td><td class=\"column-2\">Scales with sales team size and customer base growth<\/td><td class=\"column-3\">Scales with marketing campaign complexity and audience size<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\"><b>Automations<\/td><td class=\"column-2\">Task reminders, follow-up scheduling, workflow automation for sales processes<\/td><td class=\"column-3\">Content delivery, email sequences, lead nurturing workflows, behavior-based triggers<\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\"><b>Customer interaction<\/td><td class=\"column-2\">Direct, personal communication and relationship building<\/td><td class=\"column-3\">Automated, targeted messaging based on behavior and segmentation<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-641 from cache -->\n<p>It&#8217;s true that most CRMs excel at managing existing customer relationships and <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/sales-automation\/\">sales automation processes<\/a>, marketing automation tools specialize in attracting and nurturing prospects before they become customers. That said, businesses can benefit from using both.<\/p>\n<p>When a lead becomes a customer, there\u2019s no additional need to engage them with marketing automation tools, and they\u2019ll likely move to a CRM. However, <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/crm-with-ai\/\">CRMs with AI<\/a> and marketing automation capabilities offer lead and client engagement through all stages of the marketing funnel and into the sales cycle.<\/p>\n"}]},{"main_heading":"The benefits of adopting a CRM with marketing automation","content_block":[{"acf_fc_layout":"text","content":"<p>Companies that want to get a leg up on the competition are integrating marketing automation with CRM capabilities for a stronger user experience. Here\u2019s a closer look at some of the core benefits of using a CRM with marketing automation built in.<\/p>\n<h3>Improve lead management<\/h3>\n<p>Make handoffs between marketing and sales teams smoother with CRM marketing automations for <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/what-is-lead-management\/\">lead management<\/a>. CRMs can help teams score and <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/lead-qualification\/\">qualify new leads<\/a> so that marketing teams can create more targeted content. Marketers can access historical data like previous interactions and purchase history to create tailored campaigns.<\/p>\n<h3>Unify data under one roof<\/h3>\n<p>Instead of siloed data in multiple tools for marketing automations and sales tools, keep your data unified and consistent in one place. A <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/crm-marketing\/\">CRM for marketing<\/a> acts as a single source of truth for both sales and marketing teams, offering full visibility into insights from the first point of contact all the way to closing and beyond.<\/p>\n<h3>Optimize budget and resource management<\/h3>\n<p data-start=\"154\" data-end=\"311\">CRM platforms with integrated marketing automation features, like monday CRM, help teams maintain consistent engagement across multiple customer touchpoints. This consistency allows organizations to better analyze marketing spend and workforce allocation. Teams can identify which channels and campaigns generate high-quality leads that convert, while reducing waste on efforts that don\u2019t contribute to results.<\/p>\n<h3>Personalize content at scale<\/h3>\n<p>The right <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/crm-automation\/\">CRM automation tools<\/a> can help you segment your leads into numerous groups based on a wide set of demographics. Segmentation allows your company to send emails, targeted ads, and messages to the right audience.<\/p>\n<p>When supported by AI, CRMs can go a step further by crafting personalized content like messaging and sales assets that are tailored to each individual customer based on previous interactions and sentiment analysis. According to Robert Gillespie VP of Marketing, JP Morgan Chase:<\/p>\n<blockquote><p>I think AI will be a game changer in marketing. Start small, test, learn, and only then scale your AI initiatives. It\u2019s not too late to level up and get in the game.<\/p><\/blockquote>\n<p><strong>Learn more<\/strong>: <a href=\"https:\/\/monday.com\/blog\/marketing\/content-marketing-automation\/\">Content marketing automation\u00a0<\/a><\/p>\n<h3>Align sales and marketing teams<\/h3>\n<p>Your business can achieve better results and improved profits when your sales and marketing teams are aligned on strategy, data, and communication. A marketing automation CRM provides insights into campaign performance and sales outcomes, creating visibility across departments.<\/p>\n<p>Additionally, unified reporting and analytics give both teams a complete view of the funnel from marketing to qualified leads to closing deals.<\/p>\n"}]},{"main_heading":"7 of the best CRM and marketing automation platforms","content_block":[{"acf_fc_layout":"text","content":"<p>To make your choice a little easier, we\u2019ve narrowed down your options with the top picks for CRMs with marketing automations. Below, you can see a quick side-by-side comparison of the top CRMs in this category, or you can scroll a bit more to read about each in greater detail.<\/p>\n\n<table id=\"tablepress-642\" class=\"tablepress tablepress-id-642\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\"><b>Platform<\/th><th class=\"column-2\"><b>Best for<\/th><th class=\"column-3\"><b>Pricing<\/th><th class=\"column-4\"><b>Free trial<\/th><th class=\"column-5\"><b>User rating<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\"><b>monday CRM<\/td><td class=\"column-2\">Teams that want visual, customizable marketing automation powered by AI<\/td><td class=\"column-3\">$12\/user\/month<\/td><td class=\"column-4\">14-day free trial<\/td><td class=\"column-5\">4.6\/5 (<a href=\"https:\/\/www.g2.com\/products\/monday-com\/reviews\"target=\"_blank\">G2<\/a>)<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\"><b>HubSpot Smart CRM<\/td><td class=\"column-2\">Companies focused on inbound marketing and tight sales alignment<\/td><td class=\"column-3\">$9\/seat\/month<\/td><td class=\"column-4\">N\/A (free forever plan)<\/td><td class=\"column-5\">4.4\/5 (<a href=\"https:\/\/www.g2.com\/products\/hubspot-sales-hub\/reviews\"target=\"_blank\">G2<\/a>)<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\"><b>Salesforce<\/td><td class=\"column-2\">Enterprises needing advanced customization and marketing automation features<\/td><td class=\"column-3\">$25\/user\/month<\/td><td class=\"column-4\">30-day free trial<\/td><td class=\"column-5\">4.4\/5 (<a href=\"https:\/\/www.g2.com\/products\/salesforce-salesforce-sales-cloud\/reviews\"target=\"_blank\">G2<\/a>)<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\"><b>Pipedrive<\/td><td class=\"column-2\">Sales-focused teams wanting lightweight marketing automation<\/td><td class=\"column-3\">$14\/user\/month<\/td><td class=\"column-4\">14-day free trial<\/td><td class=\"column-5\">4.3\/5 (<a href=\"https:\/\/www.g2.com\/products\/pipedrive\/reviews\"target=\"_blank\">G2<\/a>)<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\"><b>Brevo<\/td><td class=\"column-2\">Growing businesses that rely heavily on email marketing automation<\/td><td class=\"column-3\">$8.08\/month<\/td><td class=\"column-4\">N\/A (free forever plan)<\/td><td class=\"column-5\">4.5\/5 (<a href=\"https:\/\/www.g2.com\/products\/brevo-marketing-platform\/reviews\"target=\"_blank\">G2<\/a>)<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\"><b>Freshsales Suite<\/td><td class=\"column-2\">Small teams needing user-friendly CRM tools with built-in email automation<\/td><td class=\"column-3\">$9\/user\/month<\/td><td class=\"column-4\">21-day free trial<\/td><td class=\"column-5\">4.5\/5 (<a href=\"https:\/\/www.g2.com\/products\/freshsales\/reviews\"target=\"_blank\">G2<\/a>)<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\"><b>Zoho CRM<\/td><td class=\"column-2\">Small businesses seeking a full-featured, all-in-one automation suite<\/td><td class=\"column-3\">$14\/user\/month<\/td><td class=\"column-4\">15-day free trial<\/td><td class=\"column-5\">4.1\/5 (<a href=\"https:\/\/www.g2.com\/products\/zoho-crm\/reviews\"target=\"_blank\">G2<\/a>)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-642 from cache -->\n<h3 class=\"p1 sub-title\">1. monday CRM<\/h3>\n<p><b>Best for:<\/b> Teams that want visual, customizable marketing automation powered by AI<\/p>\n"},{"acf_fc_layout":"image","image_type":"normal","image":301402,"image_link":""},{"acf_fc_layout":"text","content":"<p>Combining intuitive visual workflows with feature-rich AI-powered marketing automation capabilities, <a href=\"https:\/\/monday.com\/crm\" target=\"_blank\" rel=\"noopener\">monday CRM<\/a> brings sales and marketing together in one place. The platform gives users the power to create custom workflow automations that make marketing tasks like lead nurturing and email campaign personalization quick and painless. With monday CRM\u2019s predictive intelligence, marketing teams can gain deeper insights into customer behavior to create strategies and campaigns that stand out.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li data-start=\"1134\" data-end=\"1256\">AI-powered sentiment analysis allows marketers to better understand leads and customers for more tailored campaigns.<\/li>\n<li data-start=\"1259\" data-end=\"1352\">The AI writer generates personalized emails for mass campaigns, customized per segment.<\/li>\n<li data-start=\"1355\" data-end=\"1461\">The campaign manager agent boosts marketing success by analyzing campaign performance in real time.<\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<ul>\n<li>Plans starting from $12\/user\/month<\/li>\n<li>14-day free trial<\/li>\n<\/ul>\n<p><strong>Learn more about<\/strong> <a href=\"https:\/\/monday.com\/pricing\" target=\"_blank\" rel=\"noopener\">monday CRM plans and pricing<\/a>.<\/p>\n<h4>What users are saying<\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/monday-crm\/reviews\" target=\"_blank\" rel=\"noopener\"><b>G2 rating:<\/b><\/a> 4.6\/5<\/p>\n<p><i>\u201cmonday CRM has been a great tool for the marketing team at my company. We are able to better manage our weekly 1:1 meetings, and everyone can set up their boards to fit their work style. The platform is user-friendly, easy to understand and train on, and just makes sense for our team.\u201d \u2014<\/i>\u00a0<a href=\"https:\/\/www.g2.com\/products\/monday-crm\/reviews\/monday-crm-review-11124589\" target=\"_blank\" rel=\"noopener\">Caroline M.<\/a><\/p>\n<a class=\"cta-button blue-button\" aria-label=\"Try monday CRM\" href=\"https:\/\/auth.monday.com\/p\/crm\/users\/sign_up_new#soft_signup_from_step\" target=\"_blank\">Try monday CRM<\/a>\n<h3 class=\"p1 sub-title\">2. HubSpot Smart CRM<\/h3>\n<p><b>Best for:<\/b> Companies focused on inbound marketing and tight sales alignment<\/p>\n<p>HubSpot Smart CRM offers a well-rounded marketing automation suite that features AI-powered lead scoring, advanced email marketing tools, and seamless integration between marketing and sales activities. The platform\u2019s strength lies in its ability to track the complete customer journey from first website visit to closed deal, making it ideal for businesses focused on inbound marketing strategies.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li data-start=\"661\" data-end=\"733\">Advanced reporting dashboards provide data on marketing campaigns.<\/li>\n<li data-start=\"736\" data-end=\"817\">Personalized email campaigns timed for optimal engagement boost open rates.<\/li>\n<li data-start=\"820\" data-end=\"894\">Built-in AI social media agents analyze performance and industry data.<\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<ul>\n<li>Free forever plan with limited features<\/li>\n<li>Plans starting from $9\/seat\/month<\/li>\n<li>Multiple plans available for individuals, small teams, businesses, and enterprises<\/li>\n<\/ul>\n<h4>What users are saying<\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/hubspot-sales-hub\/reviews\" target=\"_blank\" rel=\"noopener\"><b>G2 rating:<\/b><\/a> 4.4\/5<\/p>\n<p><i>\u201cI\u2019ve been using HubSpot for a while now, and it has completely transformed the way we handle marketing, sales, and customer service. The platform is incredibly intuitive, making it easy to manage campaigns, track leads, and automate workflows. The CRM is top-notch \u2014 it keeps all of our customer interactions in one place, making follow-ups seamless. The automation tools have saved us so much time, and the analytics provide deep insights into what\u2019s working and what\u2019s not.\u201d \u2014<\/i>\u00a0<a href=\"https:\/\/www.g2.com\/products\/hubspot-sales-hub\/reviews\/hubspot-sales-hub-review-10854116\" target=\"_blank\" rel=\"noopener\">Margaret J.<\/a><\/p>\n<h3 class=\"p1 sub-title\">3. Salesforce<\/h3>\n<p><b>Best for:<\/b> Enterprises needing advanced customization and marketing automation features<\/p>\n"},{"acf_fc_layout":"image","image_type":"normal","image":235667,"image_link":""},{"acf_fc_layout":"text","content":"<p>Salesforce is an enterprise-level CRM that offers comprehensive and customizable marketing automation features, particularly when paired with Marketing Cloud. The system offers sophisticated lead-nurturing tools, advanced segmentation, and analytics that scale with large enterprises. Its integrated AI features help marketers save time by creating smarter marketing campaigns based on real-time data.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li>AI marketing automations enable instant creation of forms and landing pages.<\/li>\n<li>Lead segmentation tools generate personalized cross-channel journeys.<\/li>\n<li>Natural language prompts simplify campaign building end to end.<\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<ul>\n<li>Plans starting from $25\/user\/month<\/li>\n<li>Multiple plans available as well as additional paid add-ons<\/li>\n<li>30-day free trial<\/li>\n<\/ul>\n<h4>What users are saying<\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/salesforce-salesforce-sales-cloud\/reviews\" target=\"_blank\" rel=\"noopener\"><b>G2 rating:<\/b><\/a> 4.4\/5<\/p>\n<p><i>\u201cI\u2019ve been using Salesforce for over two years in a mid-sized sales organization, and it\u2019s become an indispensable tool for managing customer relationships, tracking sales pipelines, and collaborating across teams. While there\u2019s a learning curve, the benefits are undeniable once everything is properly set up.\u201d \u2014\u00a0<\/i><a href=\"https:\/\/www.g2.com\/products\/salesforce-salesforce-sales-cloud\/reviews\/salesforce-sales-cloud-review-11261020\" target=\"_blank\" rel=\"noopener\">Fidel F.<\/a><\/p>\n<h3 class=\"p1 sub-title\">4. Pipedrive<\/h3>\n<p><b>Best for:<\/b> Sales-focused teams wanting lightweight marketing automation<\/p>\n"},{"acf_fc_layout":"image","image_type":"normal","image":235659,"image_link":""},{"acf_fc_layout":"text","content":"<p>Pipedrive is a CRM that offers streamlined marketing automation features designed to coexist seamlessly with sales workflows. The platform provides essential automation tools like email sequences, lead scoring, and deal tracking without overwhelming users with overly complex features. Pipedrive\u2019s simplicity makes it perfect for small to mid-sized teams, however, its marketing automation features may not be scalable enough for more involved marketing needs.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li>Automate email marketing and customize drag-and-drop templates with Campaigns by Pipedrive<\/li>\n<li>Keep leads engaged with automated drip campaigns, auto-responders, and follow-up emails<\/li>\n<li>AI email writer helps marketers strike the perfect tone and personalize every message<\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<ul>\n<li>Plans starting from $14\/user\/month<\/li>\n<li>14-day free trial<\/li>\n<\/ul>\n<h4>What users are saying<\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/pipedrive\/reviews\" target=\"_blank\" rel=\"noopener\"><b>G2 rating:<\/b><\/a> 4.3\/5<\/p>\n<p><i>\u201cPipedrive excels as an incredibly user-friendly CRM that is exceptionally easy to learn and implement, especially for small to medium-sized businesses. Its core strength lies in its visual drag-and-drop sales pipeline, which allows users to intuitively manage deals and track progress with minimal training. The platform\u2019s clean interface, straightforward onboarding process, and simple data importation get teams up and running in no time.\u201d \u2014<\/i>\u00a0<a href=\"https:\/\/www.g2.com\/products\/pipedrive\/reviews\/pipedrive-review-11331049\" target=\"_blank\" rel=\"noopener\">Firas J.<\/a><\/p>\n<h3 class=\"p1 sub-title\">5. Brevo<\/h3>\n<p><b>Best for:<\/b> Growing businesses that rely heavily on email marketing automation<\/p>\n<p>Brevo combines CRM functionality with powerful email marketing automation at an affordable price point. The software is centered around email marketing automation, offering advanced segmentation, behavioral triggers, and transactional email capabilities. With a pricing model based on email volume rather than contacts, Brevo is particularly attractive for businesses with large databases but moderate email sending needs.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li data-start=\"1564\" data-end=\"1668\">AI content assistant generates email content, suggests visuals, and identifies optimal send times.<\/li>\n<li data-start=\"1671\" data-end=\"1748\">SMS marketing automation manages two-way messaging and campaign timing.<\/li>\n<li data-start=\"1751\" data-end=\"1864\">Transactional email workflows like abandoned cart and welcome series trigger real-time delivery and tracking.<\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<ul>\n<li>Free forever plan with limited features<\/li>\n<li>Plans starting from $8.08\/month<\/li>\n<\/ul>\n<h4>What users are saying<\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/brevo-marketing-platform\/reviews\" target=\"_blank\" rel=\"noopener\"><b>G2 rating:<\/b><\/a> 4.5\/5<\/p>\n<p><i>\u201cBrevo\u2019s email marketing platform has impressed us with its ease of use and rich features. The templates they offer for customizing our marketing emails are very practical and look professional. The ability to create automated email flows has helped us strengthen our relationships with our customers.\u201d \u2014<\/i>\u00a0<a href=\"https:\/\/www.g2.com\/products\/brevo-marketing-platform\/reviews\/brevo-marketing-platform-review-11057072\" target=\"_blank\" rel=\"noopener\">Abbas K.<\/a><\/p>\n<h3 class=\"p1 sub-title\">6. Freshsales Suite<\/h3>\n<p><b>Best for:<\/b> Small teams needing user-friendly CRM tools with built-in email automation<\/p>\n"},{"acf_fc_layout":"image","image_type":"normal","image":235651,"image_link":""},{"acf_fc_layout":"text","content":"<p>As part of the Freshworks suite of products, Freshsales Suite is a simple CRM that integrates AI features that support both sales and marketing teams. Freshsales Suite offers intelligent automation features like lead scoring, email campaigns, and workflow automation. The platform\u2019s integrated AI assistant, Freddy AI, helps teams automate marketing reports, email composition, and more without manual intervention.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li data-start=\"1894\" data-end=\"1995\">AI-powered landing page tools allow marketers to launch campaigns and monitor visitor behavior.<\/li>\n<li data-start=\"1998\" data-end=\"2087\">Custom email sequences personalize the prospect journey from the first interaction.<\/li>\n<li data-start=\"2090\" data-end=\"2164\">AI chatbots engage website visitors in real time to drive conversions.<\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<ul>\n<li>Free forever plan for up to 3 users<\/li>\n<li>Plans starting from $9\/user\/month<\/li>\n<li>21-day free trial<\/li>\n<\/ul>\n<h4>What users are saying<\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/freshsales\/reviews\" target=\"_blank\" rel=\"noopener\"><b>G2 rating<\/b><\/a>: 4.5\/5<\/p>\n<p><i>\u201cFreshsales offers excellent value for its price, making it ideal for small businesses or companies that want an effective CRM without breaking the bank. It is a very intuitive tool with features (such as email marketing) that make it easy to manage the business. The customer service is top-notch, and they are always available to assist, which has been a huge plus.\u201d \u2014<\/i>\u00a0<a href=\"https:\/\/www.g2.com\/products\/freshsales\/reviews\/freshsales-review-10241920\" target=\"_blank\" rel=\"noopener\">Carolina R.<\/a><\/p>\n<h3 class=\"p1 sub-title\">7. Zoho CRM<\/h3>\n<p><b>Best for:<\/b> Small businesses seeking a full-featured, all-in-one automation suite<\/p>\n"},{"acf_fc_layout":"image","image_type":"normal","image":235643,"image_link":""},{"acf_fc_layout":"text","content":"<p>Zoho CRM offers marketing automation alongside accounting, project management, and other business tools. As a part of the Zoho ecosystem, Zoho CRM can be paired with Zoho Campaigns for a more comprehensive email and SMS marketing solution. Zoho CRM is a great solution for small businesses that want to manage their entire operations on one platform without switching between applications.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li data-start=\"2186\" data-end=\"2280\">AI content generation tools write personalized emails and recommend campaign strategies.<\/li>\n<li data-start=\"2283\" data-end=\"2367\">Zia AI assistant automates repetitive tasks and enhances campaign performance.<\/li>\n<li data-start=\"2370\" data-end=\"2461\">Analytics dashboards deliver insights for audience targeting and campaign optimization.<\/li>\n<\/ul>\n<h4>Pricing<\/h4>\n<ul>\n<li>Free forever plan with limited features<\/li>\n<li>Plans starting from $14\/user\/month<\/li>\n<li>15-day free trial<\/li>\n<\/ul>\n<h4>What users are saying<\/h4>\n<p><a href=\"https:\/\/www.g2.com\/products\/zoho-crm\/reviews\" target=\"_blank\" rel=\"noopener\"><b>G2 score:<\/b><\/a> 4.1\/5<\/p>\n<p><i>\u201cZoho CRM offers a robust, customizable interface that integrates seamlessly with our digital marketing ecosystem. The automation workflows, lead scoring, and multichannel communication tools enable us to deliver personalized experiences at scale. The analytics dashboards are particularly valuable for real-time insights, campaign tracking, and pipeline forecasting \u2014 making it an essential tool for data-driven decision-making.\u201d \u2014<\/i>\u00a0<a href=\"https:\/\/www.g2.com\/products\/zoho-crm\/reviews\/zoho-crm-review-11186155\" target=\"_blank\" rel=\"noopener\">Iniyan B.<\/a><\/p>\n"}]},{"main_heading":"Choosing the best platform for your business","content_block":[{"acf_fc_layout":"text","content":"<p>Picking the right CRM marketing automation software takes time and careful consideration. Some teams may need more feature-rich marketing automation tools, and others might lean heavier on traditional CRM features. Here are a few things to keep in mind to help you narrow down your choice.<\/p>\n<h3>Start with a list of features you need<\/h3>\n<p>CRMs come with a lot of different tools, and marketing automation comes at many touchpoints in a funnel. Start by breaking down your current workflows and looking at specific points that can benefit from automation. Next, consider some of the essential features your team needs in a CRM with marketing automation, such as:<\/p>\n<ul>\n<li>Email marketing automation<\/li>\n<li>Lead scoring and qualification<\/li>\n<li><a href=\"https:\/\/monday.com\/blog\/project-management\/workflow-automation\/\">Workflow automation<\/a><\/li>\n<li>Landing page creation<\/li>\n<li>SMS marketing automation<\/li>\n<li>AI assistants<\/li>\n<li>Analytics and reporting<\/li>\n<li>Integration capabilities<\/li>\n<li>Social media management and automation<\/li>\n<\/ul>\n<h3>Look at your integration requirements<\/h3>\n<p>Most marketers use a smorgasbord of tools already to manage social media, mailing lists, forms, customer service tools, and others. When looking for a CRM, take a peek at the integrations the platform offers and see if it fits with your existing tech stack. Ideally, you want to choose a platform that helps you streamline data and automations from all your software in one solution so that everything lives in one place.<\/p>\n<h3>Factor in your team\u2019s technical skills<\/h3>\n<p>Although most CRMs today are fairly simple to implement, you want to make sure the platform you go with appeals to all members of your team so that you don\u2019t create unwanted friction for adoption. Certain platforms, like Salesforce, for example, have great marketing automation features, but are a little more technically complex. By contrast, a solution like monday CRM offers a user-friendly platform that anyone with any degree of technical skills can pick up quickly.<\/p>\n<h3>Opt for a platform with AI automation<\/h3>\n<p>Finally, the consideration that will likely make the biggest difference is choosing a tool with advanced AI automation features. AI-powered CRMs can help you save hours on manual marketing tasks like email personalization, customer behavior analysis, and email campaign management. Not only does AI save you time, but it can also help teams improve marketing strategies and performance with smart automations, real-time suggestions, and targeted insights that analyze your most successful marketing tactics.<\/p>\n"}]},{"main_heading":"Make the most of AI marketing automation with monday CRM","content_block":[{"acf_fc_layout":"text","content":"<p data-start=\"610\" data-end=\"875\">Combining a CRM with marketing automation tools helps teams work more collaboratively and map customer journeys with ease. To take things further, consider using an AI-powered CRM like <a href=\"https:\/\/monday.com\/crm\" target=\"_blank\" rel=\"noopener\">monday CRM<\/a>, to save time, reduce manual effort, and improve campaign performance.<\/p>\n<p data-start=\"880\" data-end=\"1287\">AI is no longer optional in modern marketing workflows. In a survey of 1,800 marketers by the Marketing AI Institute and Drift, 78% said they believe <a href=\"https:\/\/www.marketingaiinstitute.com\/hubfs\/The%202024%20State%20of%20Marketing%20AI%20Report%20from%20Marketing%20AI%20Institute%20and%20Drift.pdf\">AI will intelligently automate more than a quarter of their marketing tasks<\/a> within three years. monday CRM helps teams stay ahead of this shift with built-in AI tools that automate everyday marketing tasks, surface insights, and drive smarter campaigns.<\/p>\n<p data-start=\"1292\" data-end=\"1589\">With monday CRM, marketing and sales teams can work together on one intuitive interface powered by artificial intelligence. The platform\u2019s advanced AI functionality enables marketers to effortlessly create smart automations that boost campaigns and uncover deeper insights into customer behaviors.<\/p>\n<p>Here\u2019s a quick rundown of some of the best monday CRM features for marketing automation.<\/p>\n<h3>Use AI marketing agents to maximize success<\/h3>\n"},{"acf_fc_layout":"image","image_type":"normal","image":235707,"image_link":""},{"acf_fc_layout":"text","content":"<p>Create a team of <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/ai-sales-agent\/\">AI agents<\/a> to handle everything from real-time reports to campaign management. With monday CRM\u2019s AI campaign manager agent, your team can focus on creative tasks while your AI agent analyzes performance and brings you actionable insights on what can be improved.<\/p>\n<h3>Analyze customer sentiment and behavior<\/h3>\n"},{"acf_fc_layout":"image","image_type":"normal","image":301320,"image_link":""},{"acf_fc_layout":"text","content":"<p>Another way monday CRM\u2019s AI helps automate marketing tasks is through its sentiment analysis capabilities. Get a more accurate look at how leads and clients are reacting to your campaigns so that you can use that feedback to make adjustments.<\/p>\n<h3>Automate workflow intelligently<\/h3>\n"},{"acf_fc_layout":"image","image_type":"normal","image":235691,"image_link":""},{"acf_fc_layout":"text","content":"<p>Create custom marketing automations in just a few clicks. In monday CRM, users can build their own automations to handle everything from email follow-ups to lead qualification. Additionally, built-in AI tools can boost automations to make them even more intelligent with real-time data and context for each customer.<\/p>\n<h3>Create and send personalized email campaigns<\/h3>\n"},{"acf_fc_layout":"image","image_type":"normal","image":235683,"image_link":""},{"acf_fc_layout":"text","content":"<p>Use custom templates or AI to generate tailored emails for campaigns that you can send using <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/mass-email\/\">mass emailing<\/a> and tracking. Let AI handle everything, including crafting the text, visuals, determining the best send time, and tracking metrics like open rates.<\/p>\n"}]},{"main_heading":"Strike the perfect balance between CRM and marketing automation","content_block":[{"acf_fc_layout":"text","content":"<p>Finding the right CRM that offers a good balance of sales and marketing automation is essential to streamline various business processes while crafting personalized customer experiences. All the platforms we covered above would make good choices, however, your best option is a scalable and flexible solution that can grow as your team evolves, like monday CRM. Backed by AI, monday CRM stands out for its visual and user-friendly interface and simple yet versatile automation features that help your team work more productively and build more efficient marketing campaigns.<\/p>\n<a class=\"cta-button blue-button\" aria-label=\"Try monday CRM\" href=\"https:\/\/auth.monday.com\/p\/crm\/users\/sign_up_new#soft_signup_from_step\" target=\"_blank\">Try monday CRM<\/a>\n<div class=\"accordion faq\" id=\"faq-1\">\n  <h2 class=\"accordion__heading section-title text-left\">FAQs<\/h2>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-1\" href=\"#q-1-1\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">Which platforms offer free marketing automation with CRM integration?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-1-1\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-1\">\n      <p>HubSpot, Brevo, Freshsales, and Zoho CRM all offer free plans with basic marketing automation features. However, these free versions typically have limited contacts, reduced functionality, and fewer automation triggers. For teams looking for advanced visual workflows and AI-powered automation without significant limitations, monday CRM\u2019s affordable starting price offers significantly more value than restrictive free plans.<\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-1\" href=\"#q-1-2\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">What are the best tools for syncing CRM data with marketing automation platforms?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-1-2\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-1\">\n      <p>Most modern CRMs offer native integrations and APIs for seamless data syncing. Tools like Zapier can bridge gaps between platforms, but native integrations typically provide the most reliable data flow. Platforms like monday CRM eliminate sync issues entirely by combining both CRM and marketing automation in one unified platform, ensuring your data stays consistent and accessible without complex third-party integrations.<\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-1\" href=\"#q-1-3\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">Which CRM with marketing automation tools is best for small businesses?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-1-3\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-1\">\n      <p>Small businesses need affordable, user-friendly solutions that don\u2019t require extensive technical expertise. While Pipedrive and Brevo offer basic automation, monday CRM provides the ideal balance of powerful AI-driven marketing automation, intuitive visual workflows, and affordable pricing. Its drag-and-drop interface and customizable automations make it accessible for any team size while offering enterprise-level capabilities for growing businesses.<\/p>\n    <\/div>\n  <\/div>\n  <script type='application\/ld+json'>{\n    \"@context\": \"https:\\\/\\\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Which platforms offer free marketing automation with CRM integration?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>HubSpot, Brevo, Freshsales, and Zoho CRM all offer free plans with basic marketing automation features. However, these free versions typically have limited contacts, reduced functionality, and fewer automation triggers. 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Here are the top automation solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/monday.com\/blog\/crm-and-sales\/crm-with-marketing-automation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM marketing automation: 7 platforms to streamline marketing in 2026\" \/>\n<meta property=\"og:description\" content=\"CRM marketing automation allows teams to automate both sales and marketing workflows in one place. 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