{"id":64067,"date":"2022-07-20T11:03:25","date_gmt":"2022-07-20T11:03:25","guid":{"rendered":"https:\/\/staging-mondaycomblog.kinsta.cloud\/?post_type=pm&#038;p=64067"},"modified":"2026-03-22T16:43:42","modified_gmt":"2026-03-22T21:43:42","slug":"hipaa-compliant-crm","status":"publish","type":"post","link":"https:\/\/monday.com\/blog\/crm-and-sales\/hipaa-compliant-crm\/","title":{"rendered":"CRM for Healthcare: Why It\u2019s Important, Features to Look For, and the Top 4"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":160143,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"pages\/cornerstone-primary.php","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"CRM for Healthcare: Why It\u2019s Important, Features & Top Software","_yoast_wpseo_metadesc":"A CRM for healthcare is key to successful client care. 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These types include:<br \/>\n-Patient relationship management CRM to manage interactions with patients in order to improve their experience and engagement.<br \/>\nOperational CRM to improve operational efficiency by automating workflows, optimizing resource management, and tracking process success.<br \/>\n-Sales and marketing CRM  to manage marketing campaigns, lead generation, and other services that promote outreach,<\/p>\n<p>monday CRM is your one-stop CRM solution, as it addresses all these distinct purposes in one easy-to-use software.<\/p>\n"},{"question":"What is the difference between a CRM and a EHR?","answer":"<p>An EHR refers to an electronic health record or systematized collection of patient and health information stored in a digital format. A CRM elevates an EHR by providing extra features to focus on elevated patient relationships and engagement. 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