{"id":51484,"date":"2021-04-01T13:41:06","date_gmt":"2021-04-01T13:41:06","guid":{"rendered":"https:\/\/staging-mondaycomblog.kinsta.cloud\/?post_type=pm&#038;p=51484"},"modified":"2026-05-24T09:38:07","modified_gmt":"2026-05-24T14:38:07","slug":"raci-model","status":"publish","type":"post","link":"https:\/\/monday.com\/blog\/project-management\/raci-model\/","title":{"rendered":"What is the RACI model? How to use a RACI matrix in project management"},"content":{"rendered":"<p class=\"p1\">Project management is constantly evolving in it\u2019s technology and trends, from RACI to Gantt and back. It\u2019s no wonder that sometimes it feels like a Pandora\u2019s box of different decision makers, project roles, and responsibilities. This is particularly true if you don\u2019t have a project plan and the structures in place to complete the task milestones from start to finish while managing the responsible parties involved.<\/p>\n<p class=\"p1\">Without this, it\u2019s pretty easy for the right hand to be in the dark about what the left hand is doing. One steadfast method involves the use of something called a RACI chart. In this blog, we\u2019ll cover what the RACI model is, why it\u2019s important for a healthy project management environment, and how to implement it the right way.<\/p>\n<p style=\"text-align: center;\"><div id=\"subscribe-cta-banner\">\n    <div class=\"subscribe-cta-banner-wrapper\">\n        <h3>Don\u2019t miss more quality content!<\/h3>\n        <div class=\"form-wrapper\">\n            <div id=\"subscribe-cta-banner-form-0\"><\/div>\n            <!--[if lte IE 8]>\n            <script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n            <![endif]-->\n            <script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n            <script>\n            hbspt.forms.create({\n                portalId: \"5945317\",\n                css: \"\",\n                formId: \"dbfb5b7f-21a2-4092-a3fb-0b6365ad349c\",\n                target: '#subscribe-cta-banner-form-0',\n                formInstanceId: 'hs-from-instance-0',\n            });\n            <\/script>\n            \n        <\/div>\n    <\/div>\n<\/div>\n\n<\/p>\n<h2 class=\"p1\"><b>What does RACI mean?<\/b><\/h2>\n<p class=\"p1\">The acronym RACI stands for <b>responsible, accountable, consulted, and informed<\/b>. This is how each of the 4 components is defined:<\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><b>Responsible: <\/b>a manager or team member who is directly responsible for successfully completing a project task.<\/li>\n<li class=\"li1\"><b>Accountable: <\/b>the person with final authority over the successful completion of the specific task or deliverable.<\/li>\n<li class=\"li1\"><b>Consulted: <\/b>someone with unique insights the team will consult.<\/li>\n<li class=\"li1\"><b>Informed: <\/b>a client or executive who isn\u2019t directly involved, but you should keep up to speed.<\/li>\n<\/ul>\n<p class=\"p1\">There are other variations of this method. RACI is the base level, the vanilla ice cream of responsibility matrices. Other versions add their own unique flavors \u2014 peanut butter, cookies, and more. RASCI, for example adds the 5th level, support, to the matrix. This could look like a senior developer who works on another project but also has unique experience working with APIs.<\/p>\n<h3 class=\"p1\"><b>What is RACI in project management?<\/b><\/h3>\n<p class=\"p1\">Also called a RACI matrix, RACI charts are a type of responsibility assignment matrices in project management. These simple spreadsheets or tables highlight the different states of responsibility a <a href=\"https:\/\/monday.com\/blog\/project-management\/stakeholder-definition\/\"><span class=\"s2\">stakeholder<\/span><\/a> has over a particular task or deliverable and denotes it with the letters R, A, C, or I. It\u2019s typically implemented by color-coding each responsibility level and creating a simple table layout.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-51531 size-full\" title=\"raci model color coding responsibility\" src=\"https:\/\/www.monday.com\/blog\/wp-content\/uploads\/2021\/03\/raci-model-color-coding-responsibility.png\" alt=\"raci model color coding responsibility\" width=\"861\" height=\"310\" srcset=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/raci-model-color-coding-responsibility.png 861w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/raci-model-color-coding-responsibility-300x108.png 300w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/raci-model-color-coding-responsibility-768x277.png 768w\" sizes=\"(max-width: 861px) 100vw, 861px\" \/><\/p>\n<p class=\"p1\">Generally, nobody should have more than a single responsibility level for each deliverable or activity group in the RACI chart.\u00a0 In this example, we\u2019ve given every person some level of involvement to keep things simple. But when you make a real model for more than four people, there\u2019s often more white space. We will get more into how class RACI looks and functions later.<\/p>\n<p style=\"text-align: center;\"><div id=\"subscribe-cta-banner\">\n    <div class=\"subscribe-cta-banner-wrapper\">\n        <h3>Don\u2019t miss more quality content!<\/h3>\n        <div class=\"form-wrapper\">\n            <div id=\"subscribe-cta-banner-form-1\"><\/div>\n            <!--[if lte IE 8]>\n            <script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n            <![endif]-->\n            <script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n            <script>\n            hbspt.forms.create({\n                portalId: \"5945317\",\n                css: \"\",\n                formId: \"dbfb5b7f-21a2-4092-a3fb-0b6365ad349c\",\n                target: '#subscribe-cta-banner-form-1',\n                formInstanceId: 'hs-from-instance-1',\n            });\n            <\/script>\n            \n        <\/div>\n    <\/div>\n<\/div>\n\n<\/p>\n<h2 class=\"p1\"><b>Why do you need a RACI?<\/b><\/h2>\n<p class=\"p1\">The goal of the RACI model is to bring structure and clarity regarding the roles that stakeholders play within a project. This responsibility assignment matrix instills confidence in each responsible person because they know what they are doing\u2014 this type of stakeholder engagement is crucial, according to a 2020 <a href=\"https:\/\/wellingtone.co.uk\/wp-content\/uploads\/2020\/06\/The-State-of-Project-Management-Report-2020-Wellingtone.pdf\"><span class=\"s1\">study by Wellingtone<\/span><\/a>. In fact, it was ranked as the highest-valued project management process.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-51501\" src=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/PPM-process-value-vs.-difficulty-chart-1024x745.png\" alt=\"PPM process value vs. difficulty chart\" width=\"1024\" height=\"745\" srcset=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/PPM-process-value-vs.-difficulty-chart-1024x745.png 1024w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/PPM-process-value-vs.-difficulty-chart-300x218.png 300w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/PPM-process-value-vs.-difficulty-chart-768x559.png 768w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/PPM-process-value-vs.-difficulty-chart.png 1072w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p class=\"p1\">RACI provides a concrete and intentional framework to manage all relationships appropriately, from start to finish. A large scale project could involve many stakeholders, like:<\/p>\n<ul class=\"ul1\">\n<li class=\"li1\">Government regulators<\/li>\n<li class=\"li1\">VIP clients and project sponsors<\/li>\n<li class=\"li1\">Company executives<\/li>\n<li class=\"li1\">Business analysts<\/li>\n<li class=\"li1\">Internal users of the product<\/li>\n<li class=\"li1\">Customers<\/li>\n<li class=\"li1\">Suppliers<\/li>\n<li class=\"li1\">Investors<\/li>\n<\/ul>\n<p class=\"p1\">Mapping all of their responsibilities out from the beginning and sharing them is an excellent way to avoid miscalculations and blunders that could cost you precious time and money. And of course, it will contribute to your overall stakeholder engagement efforts.<\/p>\n<h2 class=\"p3\"><b>Research-backed tips for effective stakeholder engagement<\/b><\/h2>\n<p class=\"p1\">Before we get into the technical components of creating a RACI chart, let\u2019s dive into stakeholder engagement briefly. A recent McKinsey study highlighted three key areas for engaging external stakeholders effectively \u2014 a corporate purpose, active use of technology, and organizational agility.<\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/www.mckinsey.com\/~\/media\/mckinsey\/business%20functions\/strategy%20and%20corporate%20finance\/our%20insights\/the%20pivotal%20factors%20for%20effective%20external%20engagement\/svg-externalaffairs-ex3.svgz\" alt=\"Organizations that excel at external engagement have strong capabilities in three distinct areas.\" width=\"647\" height=\"879\" \/><\/p>\n<p class=\"p4\"><span class=\"s3\">(<a href=\"https:\/\/www.mckinsey.com\/business-functions\/strategy-and-corporate-finance\/our-insights\/the-pivotal-factors-for-effective-external-engagement\">Image Source<\/a>)<\/span><\/p>\n<p class=\"p1\">How can you apply this research? Check out these tips.<\/p>\n<h3 class=\"p3\"><b>1. Map out deliverables and activity groups thoroughly before using RACI<\/b><\/h3>\n<p class=\"p1\">Don\u2019t jump immediately into assigning individual responsibilities. Start by consulting with subject matter experts and accurately mapping out the moving parts. Only once you\u2019ve got a clear outline of your project can you make educated decisions. That could be your <a href=\"https:\/\/monday.com\/blog\/project-management\/your-quick-start-guide-to-work-breakdown-structure\/\"><span class=\"s4\">Work Breakdown Structure (WBS)<\/span><\/a> or a project roadmap.<\/p>\n<h3 class=\"p3\"><b>2. Don\u2019t be afraid to give responsibility to less senior staff<\/b><\/h3>\n<p class=\"p1\">Assigning the accountable role to a high-level executive or project manager for all tasks is a mistake. Since they have the final say on when a job is complete, you instantly create a bottleneck. Instead, don\u2019t be afraid to assign that role to experienced staff on the project team itself, who is most familiar with the work.<\/p>\n<h3 class=\"p3\"><b>3. Standardize the approach across departments and locations<\/b><\/h3>\n<p class=\"p1\">While a single project team is good, stakeholder relationships don\u2019t exist in a vacuum. Your whole organization must get on board to truly maximize the return on investment. Make distributed responsibility and decision-making part of your corporate purpose. Everyone \u2014 from executive to intern \u2014 must be on the same page.<\/p>\n<h3 class=\"p3\"><b>4. Use the right digital tools to implement RACI at scale<\/b><\/h3>\n<p class=\"p5\">A written memo isn\u2019t enough to standardize your methods and remove departmental silos. Use digital tools to build a platform for efficient RACI implementation and <a href=\"https:\/\/www.founderjar.com\/project-stakeholder-management\/\" target=\"_blank\" rel=\"noopener\">stakeholder management<\/a>.<\/p>\n<p class=\"p6\" style=\"text-align: center;\"><div id=\"subscribe-cta-banner\">\n    <div class=\"subscribe-cta-banner-wrapper\">\n        <h3>Don\u2019t miss more quality content!<\/h3>\n        <div class=\"form-wrapper\">\n            <div id=\"subscribe-cta-banner-form-2\"><\/div>\n            <!--[if lte IE 8]>\n            <script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n            <![endif]-->\n            <script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n            <script>\n            hbspt.forms.create({\n                portalId: \"5945317\",\n                css: \"\",\n                formId: \"dbfb5b7f-21a2-4092-a3fb-0b6365ad349c\",\n                target: '#subscribe-cta-banner-form-2',\n                formInstanceId: 'hs-from-instance-2',\n            });\n            <\/script>\n            \n        <\/div>\n    <\/div>\n<\/div>\n\n<\/p>\n<h2 class=\"p3\"><b>Who uses a RACI matrix?<\/b><\/h2>\n<p class=\"p1\">Even though the RACI model is a project manager\u2019s useful tool for stakeholder management, that doesn\u2019t mean it should be used for all projects. The deciding factors on who uses it relate to the scale of the project and the company structure.<\/p>\n<h3 class=\"p1\"><b>Use the RACI matrix for projects that are:<\/b><\/h3>\n<ul class=\"ul1\">\n<li class=\"li1\">Large-scale with clear-cut deliverables or workgroups<\/li>\n<li class=\"li1\">For organizations with static <a href=\"https:\/\/monday.com\/blog\/project-management\/roles-and-responsibilities\/\">roles and responsibilities<\/a><\/li>\n<li class=\"li1\">Involving a wide variety of stakeholders for different aspects<\/li>\n<li class=\"li1\">Spanning multiple departments<\/li>\n<li class=\"li1\">In highly regulated industries<\/li>\n<\/ul>\n<h3 class=\"p1\"><b>Don\u2019t use the RACI matrix for:<\/b><\/h3>\n<ul class=\"ul1\">\n<li class=\"li1\">Small, single-department projects \u2014 it\u2019s likely not necessary<\/li>\n<li class=\"li1\">Teams working with an Agile framework like Scrum<\/li>\n<\/ul>\n<p class=\"p1\">In Agile organizations, <a href=\"https:\/\/www.airgram.io\/blog\/build-a-cross-functional-team\" target=\"_blank\" rel=\"noopener\">cross-functional teams and collaboration<\/a> is the default. So task responsibility depends on the employees\u2019 initiative rather than a top-down decision. For Agile teams, implementing a hard version of RACI will likely not be helpful, as teams should be self-organizing.<\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/scrumorg-website-prod.s3.amazonaws.com\/drupal\/inline-images\/eng_acm_traditional_vs_agile.jpg\" alt=\"Traditional vs Agile Organizations\" width=\"740\" height=\"363\" \/><\/p>\n<p class=\"p4\"><span class=\"s3\">(<a href=\"https:\/\/www.scrum.org\/resources\/blog\/business-agility\">Image Source<\/a>)<\/span><\/p>\n<h2 class=\"p3\"><b>What should a RACI include? RACI model guidelines<\/b><\/h2>\n<p class=\"p1\">RACI has a set of general guidelines to help you implement the method successfully:<\/p>\n<ul class=\"ul1\">\n<li class=\"li1\">Only 1 accountable per task or deliverable.<\/li>\n<li class=\"li1\">Only 1 responsibility type per person. If you don\u2019t follow this, the RACI matrix will be more confusing than helpful.<\/li>\n<li class=\"li1\">The accountable person needs to have the authority to help finish the task.<\/li>\n<li class=\"li1\">Only the responsible and accountable roles are mandatory for every task. Not every task is complex enough to need outside input or warrant informing anyone else.<\/li>\n<li class=\"li1\">Prioritize effective communication with the consulting person.<\/li>\n<li class=\"li1\">Always keep all stakeholders informed. Even the lowest level needs to know about updates and changes to the project.<\/li>\n<\/ul>\n<h2 class=\"p3\"><b>How to create a RACI chart with monday.com<\/b><\/h2>\n<p class=\"p1\">While there is a wide variety of <span class=\"s1\">project management apps<\/span> out there, in the particular case of a RACI, <a href=\"https:\/\/monday.com\/work-management\/pmo\">monday.com project management<\/a> provides an outstanding offering of robust integrations and extensibility that allow you to build the exact platform you need to manage this structure and more.<\/p>\n<p class=\"p1\">You can get started much quicker with our <a href=\"https:\/\/monday.com\/templates\/raci-matrix\"><span class=\"s1\">RACI matrix template<\/span><\/a> and share it with the entire team. Keep track of the RACI roles for all project activities and easily see project phases and individual deliverables for each.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-33709\" src=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2020\/12\/Raci-matrix-template.png\" alt=\"\" width=\"699\" height=\"514\" srcset=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2020\/12\/Raci-matrix-template.png 1024w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2020\/12\/Raci-matrix-template-300x221.png 300w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2020\/12\/Raci-matrix-template-768x566.png 768w\" sizes=\"(max-width: 699px) 100vw, 699px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p class=\"p1\">In addition to customizations on columns, statuses, and more, easily assign roles to internal users or guest users created for external stakeholders. All assigned roles will automatically get informed of status changes to the work item.<\/p>\n<p class=\"p1\">Here are a few more ways you can get the most out of your RACI matrix.<\/p>\n<h3 class=\"p3\"><b>Continually update and revise to reflect the real-time statuses<\/b><\/h3>\n<p class=\"p1\">An out-of-date RACI diagram helps nobody. Use board permissions to let responsible users directly edit the status of the row themselves.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-52810\" src=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/monday.com-board-permissions-1024x500.png\" alt=\"screenshot of setting board permissions in monday.com\" width=\"1024\" height=\"500\" srcset=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/monday.com-board-permissions-1024x500.png 1024w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/monday.com-board-permissions-300x146.png 300w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/monday.com-board-permissions-768x375.png 768w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/monday.com-board-permissions-1536x750.png 1536w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/monday.com-board-permissions.png 1911w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3 class=\"p3\"><b>Keep stakeholders involved with shared boards and dashboards<\/b><\/h3>\n<p class=\"p1\">With monday.com, you can easily give them viewer access to project and workflow boards. That way, they know the actual status of the project in real-time. They can then use that information to guide their decisions. You can also inform stakeholders of crucial changes automatically with automations.<\/p>\n<p class=\"p1\">Our integrations with Slack, Microsoft Teams, and Gmail let you send messages based on status changes, new items, missed due dates, and more.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-82732\" src=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/10\/integrations-center.png\" alt=\"\" width=\"512\" height=\"293\" srcset=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/10\/integrations-center.png 512w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/10\/integrations-center-300x172.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/p>\n<h3 class=\"p3\"><b>Remove data silos to keep everyone on the same page<\/b><\/h3>\n<p class=\"p1\">Naturally, every department uses a different set of tools and applications. monday.com\u2019s robust integrations make it easy to bring all of this data And even if you use custom business apps, you can easily integrate them into monday.com using our API and 50+ pre-built adaptors.<\/p>\n<h2 class=\"p3\"><b>RAPID vs.RACI\u2014 What\u2019s the difference?<\/b><\/h2>\n<p class=\"p1\">Sometimes when you want to define RACI, it\u2019s important to use another method for comparison.<\/p>\n<p class=\"p1\">RAPID and RACI are both two important tools for project managers, but they have different functions. As we have seen, the RACI method revolves around deliverables and the key person responsible throughout each stage of the process. RAPID however, focuses primarily on the decision-making process and the actions made by an organization.<\/p>\n<p class=\"p1\">You can see the breakdown of RAPID here:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-51496\" src=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/RAPID-method-diagram.png\" alt=\"RAPID method diagram\" width=\"950\" height=\"557\" srcset=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/RAPID-method-diagram.png 950w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/RAPID-method-diagram-300x176.png 300w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/RAPID-method-diagram-768x450.png 768w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/p>\n<p class=\"p4\"><span class=\"s3\">(<a href=\"https:\/\/www.bain.com\/insights\/rapid-tool-to-clarify-decision-accountability\/#\">Image Source<\/a>)<\/span><\/p>\n<p class=\"p1\">While making a key decision is a part of the project management process, it\u2019s not the whole journey. The RACI framework outlines who should do a task, who to keep in the loop, and who gets the final say.<\/p>\n<h2 class=\"p3\" style=\"text-align: left;\"><b>Empower stakeholders and don\u2019t miss a beat with monday.com RACI charts<\/b><\/h2>\n<p class=\"p1\">The RACI matrix is an excellent method for assigning responsibilities and keeping stakeholders engaged throughout the journey because it clarifies where everyone should focus their energy and makes it easy for people to lead the way in their area of expertise.<\/p>\n<p class=\"p1\">That being said, the platform and tools you use to make it automated and up to date can have a significant impact on its success. Use our <a href=\"https:\/\/monday.com\/templates\/okr\"><span class=\"s4\">RACI template<\/span><\/a> and share it with your entire team to ensure everyone understands and deals with it accordingly.<\/p>\n<h2 class=\"p1\"><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Project management is constantly evolving in it\u2019s technology and trends, from RACI to Gantt and back. It\u2019s no wonder that sometimes it feels like a Pandora\u2019s box of different decision makers, project roles, and responsibilities. This is particularly true if you don\u2019t have a project plan and the structures in &#8230;<\/p>\n","protected":false},"author":4,"featured_media":161413,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"pages\/cornerstone-primary.php","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"What Is the RACI model?","_yoast_wpseo_metadesc":"Learn what the RACI model is, why it matters, and when and how to use it to improve stakeholder management in 2026.","monday_item_id":9641576971,"monday_board_id":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[13904],"tags":[14021,14015,13994],"class_list":["post-51484","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project-management","tag-project-change-management","tag-project-risk-management","tag-project-schedule-management"],"acf":{"lobby_image":false,"post_thumbnail_title":"","hide_post_info":false,"hide_bottom_cta":false,"hide_from_blog":false,"cluster":"","banner_url":"https:\/\/auth.monday.com\/users\/sign_up_new\" target=","main_text_banner":"Try monday.com RACI template","sub_title_banner":"Join the 127K+ teams that use monday.com","sub_title_banner_second":"","banner_button_text":"","below_banner_line":"","display_dates":"updated","post_date":"20260524","use_customized_cta":false,"display_subscribe_widget":false,"landing_page_layout":false,"featured_image_link":"","custom_schema_code":"","cta_button":{"title":"Sign up for high quality content","url":"https:\/\/forms.monday.com\/forms\/3ce1811bf93765f24eaf8a119ac6436f?r=use1","target":""},"activate_cta_banner":true,"cta_banner_text":"<p><strong>Don\u2019t miss <\/strong> more quality content!<\/p>\n","sections":[{"acf_fc_layout":"content_1","blocks":[{"main_heading":"","content_block":[{"acf_fc_layout":"text","content":"<p><a href=\"https:\/\/monday.com\/blog\/project-management\/guide-to-project-management\/\"><span style=\"font-weight: 200;\">Project management<\/span><\/a> gets harder when roles, decisions, and responsibilities are unclear. Even strong teams can run into delays when no one knows who owns a task, who needs to approve it, or who should simply stay informed.<\/p>\n<p>That\u2019s where a RACI matrix can help. A RACI chart gives teams a simple way to define who is Responsible, Accountable, Consulted, and Informed for each task or deliverable. Instead of relying on scattered messages or assumptions, everyone can see their role in the project from the start.<\/p>\n<p>In this guide, we\u2019ll explain what the RACI model is, how to use it, when it works best, and how monday.com\u2019s AI Work Platform can help teams build, update, and share RACI charts in one connected workspace.<\/p>\n<a class=\"cta-button blue-button\" aria-label=\"Get started with monday.com\" href=\"https:\/\/auth.monday.com\/users\/sign_up_new\" target=\"_blank\">Get started with monday.com<\/a>\n"}]},{"main_heading":"","content_block":[{"acf_fc_layout":"image","image_type":"normal","image":16831,"image_link":""}]},{"main_heading":"Key takeaways","content_block":[{"acf_fc_layout":"text","content":"<ul>\n<li>A RACI matrix helps teams clarify who is Responsible, Accountable, Consulted, and Informed for each project task or deliverable<\/li>\n<li>RACI charts are especially useful for complex projects with multiple stakeholders, departments, approvals, or decision-makers<\/li>\n<li>The main benefit of RACI is role clarity: teams can reduce confusion, prevent duplicated work, and make decisions faster<\/li>\n<li>RACI works best when each task has at least one Responsible person and one clear Accountable owner<\/li>\n<li>monday.com\u2019s AI Work Platform helps teams create, update, share, and automate RACI workflows with boards, dashboards, automations, integrations, and AI-powered capabilities<\/li>\n<\/ul>\n"}]},{"main_heading":"What is a RACI matrix?","content_block":[{"acf_fc_layout":"text","content":"<p class=\"p1\"><span style=\"font-weight: 200;\">RACI is a responsibility assignment matrix that teams use as part of their project management tactics and strategy. Also called a RACI matrix or linear responsibility chart, RACI charts are a type of responsibility assignment matrix in project management. These simple spreadsheets or tables highlight the different states of responsibility <\/span><a href=\"https:\/\/monday.com\/blog\/project-management\/project-stakeholders\/\"><span style=\"font-weight: 200;\">a stakeholder<\/span><\/a><span style=\"font-weight: 200;\"> has over a particular task or deliverable and denote it with the letters R, A, C, or I. It\u2019s typically implemented by color-coding each responsibility level and creating a simple table layout.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-51531 size-full\" title=\"raci model color coding responsibility\" src=\"https:\/\/www.monday.com\/blog\/wp-content\/uploads\/2021\/03\/raci-model-color-coding-responsibility.png\" alt=\"raci model color coding responsibility\" width=\"861\" height=\"310\" srcset=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/raci-model-color-coding-responsibility.png 861w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/raci-model-color-coding-responsibility-300x108.png 300w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/raci-model-color-coding-responsibility-768x277.png 768w\" sizes=\"(max-width: 861px) 100vw, 861px\" \/><\/p>\n<p class=\"p1\"><span style=\"font-weight: 200;\">Generally, nobody should have more than one level of responsibility for each deliverable or activity group in the RACI chart.\u00a0 In this example, we\u2019ve given every person some level of involvement to keep things simple. But when you make a real model for more than four people, there\u2019s often more white space. We\u2019ll get more into how a RACI chart looks and functions later.<\/span><\/p>\n<p class=\"p1\"><span style=\"font-weight: 200;\">Pro tip: Check out our easy-to-use <a href=\"https:\/\/monday.com\/templates\/raci-matrix\">RACI matrix template<\/a><\/span><\/p>\n"}]},{"main_heading":"What does the acronym RACI mean? ","content_block":[{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">The letters in RACI stand for:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Responsible<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Accountable<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Consulted<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Informed<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 200;\">The <\/span><span style=\"font-weight: 200;\">RACI matrix<\/span><span style=\"font-weight: 200;\"> uses these terms to describe individuals\u2019 roles and responsibilities for project activities and deliverables.<\/span><\/p>\n<p><span style=\"font-weight: 200;\">Once your responsibility assignment is complete, all participants should understand precisely what they need to do to make the project successful.<\/span><\/p>\n"}]},{"main_heading":"Definitions of RACI terms","content_block":[{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">Here\u2019s how the RACI chart framework defines each role and its responsibilities.<\/span><\/p>\n<p class=\"p1\"><strong>Responsible<\/strong><\/p>\n<p><span style=\"font-weight: 200;\">The person assigned as Responsible is the individual in charge of the project&#8217;s day-to-day work, including hands-on work, delegating responsibilities, and day-to-day management. This function is often held by a project manager, team lead, developer, engineer, designer, or content creator.\u00a0<\/span><\/p>\n<p class=\"p1\"><strong>Accountable<\/strong><\/p>\n<p><span style=\"font-weight: 200;\">This role is assigned to the person responsible for ensuring the work is completed satisfactorily. This is the individual who signs off that the job is done to the standard required. This function is often held by a department head, C-level executive, or product owner.\u00a0<\/span><\/p>\n<p class=\"p1\"><strong>Consulted<\/strong><\/p>\n<p><span style=\"font-weight: 200;\">Sometimes work may require advice or other input from a subject-matter expert to get the job done. Allocate the Consulted role to a person whose advice is necessary for task completion. Consultants are typically subject-matter experts, legal counsel, financial advisors, UX specialists, and marketing specialists.\u00a0<\/span><\/p>\n<p class=\"p1\"><strong>Informed<\/strong><\/p>\n<p><span style=\"font-weight: 200;\">The Informed role is for those stakeholders who need to be kept in the loop as a task progresses. They won\u2019t provide any input on how the task gets done, but are likely a key stakeholder who needs to know what\u2019s happening. This role is held by stakeholders, end users, client representatives, or other department heads.\u00a0<\/span><\/p>\n"}]},{"main_heading":"Benefits of using the RACI model in project management","content_block":[{"acf_fc_layout":"text","content":"<p class=\"p1\">The proverb \u201ctoo many cooks spoil the broth\u201d applies well to project work when too many people are involved, and there is no clear ownership. Princeton University concluded it was true following its <a href=\"https:\/\/blogs.princeton.edu\/research\/2014\/04\/23\/too-many-chefs-smaller-groups-exhibit-more-accurate-decision-making-proceedings-of-the-royal-society-b\/\" target=\"_blank\" rel=\"nofollow noopener\"><span class=\"s1\">research<\/span><\/a> into the \u2018wisdom of crowds\u2019.<\/p>\n<blockquote>\n<p class=\"p1\">You instinctively know when too many people are getting involved in a specific task. It can even lead to conflict, as each team member tries to exert influence over tasks that shouldn\u2019t require their input.<\/p>\n<\/blockquote>\n<p class=\"p1\">Without documented roles and responsibilities, it\u2019s harder to prevent people from straying outside their lane and disrupting the project&#8217;s smooth running.<\/p>\n<p class=\"p1\">Using a RACI matrix helps ensure that each task is worked on only by the right, relevant people.<\/p>\n<p class=\"p1\">Further benefits of using the RACI model include:<\/p>\n<ul>\n<li><strong>It simplifies communication.<\/strong> If only the right, relevant people are involved in a task, this streamlines communication, making task completion more efficient<\/li>\n<li><strong>It prevents team member burnout.<\/strong> Once you have drawn up the RACI matrix, you can easily see if any team member is overloaded with too many tasks on the project. If your project has a single person shouldering most of the load, it creates a weak link that could spell disaster if that person fails to deliver<\/li>\n<li><strong>It provides clarity of purpose.<\/strong> Clarity of roles gives team members a purpose. If everyone can figure out immediately what they and others are doing using the RACI matrix, then this should result in a smoother workflow<\/li>\n<\/ul>\n<p class=\"p1\">Call a meeting with all the project\u2019s stakeholders to produce a RACI matrix together, so you can reach agreement on this new iteration of everyone\u2019s roles and responsibilities.<\/p>\n"}]},{"main_heading":"When you should use RACI","content_block":[{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">The RACI model is a great solution when multiple people are involved in a project, and you need clarity. It helps avoid the need to search for answers across multiple team members and stakeholders. Another bonus of using RACI is that it gives team members confidence. Everyone knows exactly what they are responsible for and who to turn to when necessary.<\/span><span style=\"font-weight: 200;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 200;\">A large-scale project could involve many stakeholders, such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Government regulators<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">VIP clients and project sponsors<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Company executives<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Business analysts<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Internal users of the product<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Customers<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Suppliers<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Investors<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 200;\">When RACI is used from the beginning, teams can avoid miscalculations and blunders that could cost precious time and money. And of course, it will contribute to your overall stakeholder engagement efforts.<\/span><\/p>\n"}]},{"main_heading":"How do you create a RACI chart? ","content_block":[{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">You can create a RACI chart using a simple grid, but it\u2019s better to use a digital workspace so you can easily update and fix it.<\/span><\/p>\n<p><span style=\"font-weight: 200;\">Get a head start with our monday <\/span><a href=\"https:\/\/monday.com\/templates\/raci-matrix\"><span style=\"font-weight: 200;\">RACI chart template<\/span><\/a><span style=\"font-weight: 200;\">\u00a0<\/span><\/p>\n"},{"acf_fc_layout":"image","image_type":"normal","image":223883,"image_link":""},{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\"><a class=\"cta-button blue-button\" aria-label=\"Get the template\" href=\"http:\/\/auth.monday.com\/solutions\/add_solution?solution_id=10081002\" target=\"_blank\">Get the template<\/a><\/span><\/p>\n<p>On the left of the RACI diagram, split your project into logical phases, and note down all of the action items that require completion. Along the top of the matrix, the four project roles of the RACI model are already entered for you.<\/p>\n<p><span style=\"font-weight: 200;\">Next, where a task and a role intersect, add in the person who will assume the role. Here\u2019s an example containing a few common tasks for a new <a href=\"https:\/\/monday.com\/blog\/marketing\/product-launch-strategy-template\/\">product launch<\/a>:<\/span><\/p>\n\n<table id=\"tablepress-231\" class=\"tablepress tablepress-id-231 bold-left-column\">\n<thead>\n<tr class=\"row-1\">\n\t<td class=\"column-1\"><\/td><th class=\"column-2\"><b>Responsible<b\/><\/th><th class=\"column-3\"><b>Accountable<b\/><\/th><th class=\"column-4\"><b>Consulted<b\/><\/th><th class=\"column-5\"><b>Informed<b\/><\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Packaging Design<\/td><td class=\"column-2\">Mary<\/td><td class=\"column-3\">Jane<\/td><td class=\"column-4\">Stephen<\/td><td class=\"column-5\">Graham<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Advertising Campaign<\/td><td class=\"column-2\">Jane, Stephen<\/td><td class=\"column-3\">Jane<\/td><td class=\"column-4\">---<\/td><td class=\"column-5\">---<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Manufacturing QC<\/td><td class=\"column-2\">Graham<\/td><td class=\"column-3\">Susan<\/td><td class=\"column-4\">Mark<\/td><td class=\"column-5\">Jane<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Shipping Logistics<\/td><td class=\"column-2\">Janice<\/td><td class=\"column-3\">Stephen<\/td><td class=\"column-4\">---<\/td><td class=\"column-5\">---<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-231 from cache -->\n<p>There are a few rules to stick to when you compose your RACI chart.<\/p>\n<p><span style=\"font-weight: 200;\">To make sure a task gets done, each one should have someone allocated as Responsible. Similarly, it\u2019s best practice for every work item to have someone Accountable, too, so they can sign off on the task when it\u2019s finished.<\/span><\/p>\n<p><span style=\"font-weight: 200;\">For large tasks, you can assign more than one person to each role if needed. Or, if it makes sense, you can assign the same person to a deliverable as both Responsible <\/span><i><span style=\"font-weight: 200;\">and<\/span><\/i><span style=\"font-weight: 200;\"> Accountable. As you can see in the above example, not all tasks require a Consulted or Informed person \u2015 you don\u2019t have to assign these roles if you don\u2019t need them.<\/span><\/p>\n<p><span style=\"font-weight: 200;\">Now, let\u2019s move on to understanding the benefits of using a RACI diagram to define roles for a project.<\/span><\/p>\n"}]},{"main_heading":"RACI best practices","content_block":[{"acf_fc_layout":"text","content":"<p class=\"p1\"><span style=\"font-weight: 200;\">There\u2019s no need to reinvent the wheel when it comes to building your RACI charts. Here are some of the best practices that we recommend sticking to:<\/span><\/p>\n<h3 class=\"p3\"><b>1. Map out deliverables and activity groups thoroughly before using RACI<\/b><\/h3>\n<p class=\"p1\">Don\u2019t jump immediately into assigning individual responsibilities. Start by consulting with subject matter experts and accurately mapping out the moving parts. Only once you\u2019ve got a clear outline of your project can you make educated decisions. That could be your <a href=\"https:\/\/monday.com\/blog\/project-management\/your-quick-start-guide-to-work-breakdown-structure\/\"><span class=\"s4\">Work Breakdown Structure (WBS)<\/span><\/a> or a project roadmap.<\/p>\n<h3 class=\"p3\"><b>2. Don\u2019t be afraid to give responsibility to less senior staff<\/b><\/h3>\n<p class=\"p1\">Assigning the accountable role to a high-level executive or project manager for all tasks is a mistake. Since they have the final say on when a job is complete, you instantly create a bottleneck. Instead, don\u2019t be afraid to assign that role to experienced staff on the project team itself, who is most familiar with the work.<\/p>\n<h3 class=\"p3\"><b>3. Standardize the approach across departments and locations<\/b><\/h3>\n<p class=\"p1\">While a single project team is good, stakeholder relationships don\u2019t exist in a vacuum. Your whole organization must get on board to truly maximize the return on investment. Make distributed responsibility and <a href=\"https:\/\/monday.com\/blog\/project-management\/a-complete-guide-to-the-decision-making-process\/\">decision-making<\/a> part of your corporate purpose. Everyone \u2014 from executive to intern \u2014 must be on the same page.<\/p>\n<h3 class=\"p3\"><b>4. \u00a0Each task must have at least one Responsible person and only one Accountable person<\/b><\/h3>\n<p class=\"p5\"><span style=\"font-weight: 400;\">The goal here is to avoid overwhelm, not increase it. That\u2019s why it\u2019s critical to have one accountable role for each task to make decision-making as easy as possible. <\/span><\/p>\n<h3>5. <b>Use the right digital tools to implement RACI at scale<\/b><\/h3>\n<p><span style=\"font-weight: 200;\">A written memo alone isn\u2019t enough to standardize your methods and break down departmental silos. Use digital tools to build a platform for efficient RACI implementation and stakeholder management.<\/span><\/p>\n"}]},{"main_heading":"RACI chart examples","content_block":[{"acf_fc_layout":"text","content":"<p class=\"p1\">A RACI matrix sounds great in theory, but how do you apply it in the real world?<\/p>\n<p class=\"p1\">Here are a few examples:<\/p>\n<p><strong>Launching a new help page on your corporate website:<\/strong><\/p>\n<ul>\n<li>Ultimately, the <a href=\"https:\/\/monday.com\/templates\/template\/113846\/design-weekly-tasks\"><span class=\"s1\">design team<\/span><\/a> would be <i>Responsible<\/i> for completing the work<\/li>\n<li>The <a href=\"https:\/\/monday.com\/blog\/project-management\/7-tips-becoming-effective-project-manager\/\"><span class=\"s1\">project manager<\/span><\/a> would be <i>Accountable<\/i> for most of the tasks, which would be broken down one by one on the matrix<\/li>\n<li>The head of customer support, whose team will be most directly impacted by the new help page, might be <i>Consulted<\/i> on the section\u2019s contents<\/li>\n<li>Lastly, the marketing team would be <i>Informed<\/i> of the outcome so they could promote the new section<\/li>\n<\/ul>\n<p class=\"p1\"><strong>Creating a new employee onboarding program:<\/strong><\/p>\n<ul>\n<li class=\"p1\">Members of the human resources (HR) team would likely be <i>Responsible <\/i>for ensuring the work is done<\/li>\n<li class=\"p1\">The director of HR would ultimately be <i>Accountable<\/i> for the final product<\/li>\n<li class=\"p1\">Each team lead would be <i>Consulted <\/i>as they wanted to ensure their team was represented in the training<\/li>\n<li class=\"p1\">Finally, members of the C-suite may want to be <i>Informed<\/i> about the final product<\/li>\n<\/ul>\n<p class=\"p1\">No matter what type of project or task your team is working on, the RACI model can be a great way to allocate responsibilities and avoid confusion.<\/p>\n"}]},{"main_heading":"The pros and cons of RACI","content_block":[{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">It\u2019s clear that using RACI charts boosts organization and often clearer communication, but like anything else, RACI also has its downside. Let\u2019s take a look at the pros and cons.\u00a0<\/span><\/p>\n<p class=\"p1\"><strong>Pros<\/strong><\/p>\n<p>Using a RACI chart can bring several advantages to project management, enhancing efficiency, clarity, and team alignment:<\/p>\n<ul>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Communication with stakeholders is clearer and more organized<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Team leads can avoid assigning too much responsibility to specific team members<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Give visibility to stakeholders to understand what is in the pipeline and what is coming their way<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><strong>Cons<\/strong><\/p>\n<p>RACI charts can also present challenges, including potential confusion, tension, and delays among team members:<\/p>\n<ul>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Roles can be confusing in the beginning (for example, understanding the difference between Accountable and Responsible)<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Tension may exist between Consulted and Informed stakeholders<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Setting up a RACI chart may require an initial time investment<\/span><\/li>\n<\/ul>\n"}]},{"main_heading":"RACI matrix alternatives","content_block":[{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">As the RACI chart is a simple <\/span><a href=\"https:\/\/monday.com\/blog\/project-management\/how-to-write-a-killer-project-plan-in-6-simple-steps\/\"><span style=\"font-weight: 200;\">project plan<\/span><\/a><span style=\"font-weight: 200;\"> at its heart, it\u2019s flexible enough for you to optimize it to fit your particular needs. Especially when you\u2019re using a fully customizable template like the one from monday.com.<\/span><\/p>\n<p><span style=\"font-weight: 200;\">There are many variants of the RACI matrix that have tried to address the ambiguities with role names or added new roles entirely. Here are a few alternatives you could use instead.<\/span><\/p>\n<h3>DACI<\/h3>\n<p><span style=\"font-weight: 200;\">The DACI chart uses the following role definitions to reduce confusion caused by the Responsible and Accountable roles in RACI.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 200;\"><strong>Driver<\/strong>: the person who \u2018drives\u2019 the task forward (Responsible in RACI)<\/span><\/li>\n<li><span style=\"font-weight: 200;\"><strong>Approver<\/strong>: the person who signs off the task (Accountable in RACI)<\/span><\/li>\n<li><span style=\"font-weight: 200;\"><strong>Contributor<\/strong>: the Consulted role in RACI<\/span><\/li>\n<li><span style=\"font-weight: 200;\"><strong>Informed<\/strong>: same as RACI<\/span><\/li>\n<\/ul>\n<h3>RASCI<\/h3>\n<p><span style=\"font-weight: 200;\">The RASCI chart uses the RACI format but adds in the additional role of Support. <\/span><span style=\"font-weight: 200;\">This role involves assisting the Responsible person in completing an allocated task. They won\u2019t provide advice like the Consulted role or be the main driver for task completion.<\/span><\/p>\n<h3>CARS<\/h3>\n<p><span style=\"font-weight: 200;\">The CARS model attempts to define the RACI roles more precisely and adds a supporting role, as in the RASCI model.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 200;\"><strong>Communicate<\/strong>: combines the Consulted and Informed roles in RACI<\/span><\/li>\n<li><span style=\"font-weight: 200;\"><strong>Approve<\/strong>: uses more explicit language for the Accountable role in RACI<\/span><\/li>\n<li><span style=\"font-weight: 200;\"><strong>Responsible<\/strong>: same as RACI role<\/span><\/li>\n<li><span style=\"font-weight: 200;\"><strong>Support<\/strong>: uses the same support role as the RASCI model<\/span><\/li>\n<\/ul>\n<h3>CAIRO<\/h3>\n<p><span style=\"font-weight: 200;\">The CAIRO model expands RACI by adding the letter O (and jumbles up the letters). <\/span><span style=\"font-weight: 200;\">The letter O is for Out-of-the-loop and is for situations where you need to designate an individual or team as not involved in a task at all.<\/span><\/p>\n"}]},{"main_heading":"RACI vs. RASCI","content_block":[{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">The terms RACI and RASCI are largely used interchangeably today. As mentioned above, RASCI is the same as RACI but adds support into the mix. The Support function ensures that the Responsible team member has everything they need to complete the project. This can be helpful on larger projects where more assistance is needed. <\/span><\/p>\n"}]},{"main_heading":"Who uses a RACI matrix?","content_block":[{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">Even though the RACI model is a project manager\u2019s useful tool for stakeholder management, that doesn\u2019t mean it should be used for all projects. The deciding factors on who uses it relate to the scale of the project and the company structure.<\/span><\/p>\n<h3><b>Use the RACI matrix for projects that are:<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Large-scale with clear-cut deliverables or workgroups<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">For organizations with static roles and responsibilities<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Involving a wide variety of stakeholders for different aspects<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Spanning multiple departments<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">In highly regulated industries<\/span><\/li>\n<\/ul>\n<h3><b>Don\u2019t use the RACI matrix for:<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Small, single-department projects, it\u2019s likely not necessary<\/span><\/li>\n<li style=\"font-weight: 200;\" aria-level=\"1\"><span style=\"font-weight: 200;\">Teams working with an Agile framework like Scrum<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 200;\">In Agile organizations, <\/span><a href=\"https:\/\/www.airgram.io\/blog\/build-a-cross-functional-team\"><span style=\"font-weight: 200;\">cross-functional teams and collaboration<\/span><\/a><span style=\"font-weight: 200;\"> are the default. So, task responsibility depends on the employees\u2019 initiative rather than a top-down decision. For Agile teams, implementing a hard RACI model is unlikely to be helpful, as teams should be self-organizing.<\/span><\/p>\n"},{"acf_fc_layout":"image","image_type":"normal","image":160021,"image_link":""},{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">(<\/span><a href=\"https:\/\/www.scrum.org\/resources\/blog\/business-agility\"><span style=\"font-weight: 200;\">Image Source<\/span><\/a><span style=\"font-weight: 200;\">)<\/span><\/p>\n"}]},{"main_heading":"RAPID vs.RACI\u2014 What\u2019s the difference?","content_block":[{"acf_fc_layout":"text","content":"<p class=\"p1\">Sometimes, when you want to define RACI, it\u2019s important to use another method for comparison.<\/p>\n<p class=\"p1\">RAPID and RACI are both important tools for project managers, but they have different functions. As we have seen, the RACI method centers on deliverables and the key person responsible at each stage of the process. RAPID, however, focuses primarily on the decision-making process and the actions made by an organization.<\/p>\n<p class=\"p1\">You can see the breakdown of RAPID here:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-51496\" src=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/RAPID-method-diagram.png\" alt=\"RAPID method diagram\" width=\"950\" height=\"557\" srcset=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/RAPID-method-diagram.png 950w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/RAPID-method-diagram-300x176.png 300w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/RAPID-method-diagram-768x450.png 768w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/p>\n<p class=\"p4\"><span class=\"s3\">(<a href=\"https:\/\/www.bain.com\/insights\/rapid-tool-to-clarify-decision-accountability\/#\">Image Source<\/a>)<\/span><\/p>\n<p class=\"p1\">While making a key decision is a part of the project management process, it\u2019s not the whole journey. The RACI framework outlines who should do a task, who to keep in the loop, and who gets the final say.<\/p>\n"}]},{"main_heading":"How to create a RACI chart with monday.com\u2019s AI Work Platform","content_block":[{"acf_fc_layout":"text","content":"<p class=\"p1\">While there is a wide variety of <a href=\"https:\/\/monday.com\/blog\/project-management\/project-management-software\/\"><span class=\"s1\">project management apps<\/span><\/a> out there, for a RACI, monday.com\u2019s AI Work Platform offers an outstanding set of robust integrations and extensibility that let you\u00a0build the exact platform you need to manage this structure and more.<\/p>\n<p class=\"p1\">You can get started much quicker with our <a href=\"https:\/\/monday.com\/templates\/raci-matrix\"><span class=\"s1\">RACI matrix template<\/span><\/a>\u00a0and share it with the right team members and stakeholders. From there, you can track RACI roles across project activities, phases, deliverables, and owners in one workspace.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-33709\" src=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2020\/12\/Raci-matrix-template.png\" alt=\"\" width=\"699\" height=\"514\" srcset=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2020\/12\/Raci-matrix-template.png 1024w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2020\/12\/Raci-matrix-template-300x221.png 300w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2020\/12\/Raci-matrix-template-768x566.png 768w\" sizes=\"(max-width: 699px) 100vw, 699px\" \/><\/p>\n<p class=\"p1\">You can customize columns, statuses, owners, and views, then assign roles to internal team members or external stakeholders. Automations can help notify the right people when statuses change, deadlines move, or approvals are needed.<\/p>\n<p class=\"p1\">Here are a few more ways you can get the most out of your RACI matrix.<\/p>\n<h3 class=\"p3\"><b>Continually update and revise to reflect the real-time statuses<\/b><\/h3>\n<p class=\"p1\">An out-of-date RACI chart quickly loses value. Use permissions to control who can edit responsibilities, statuses, and updates, while still giving stakeholders the visibility they need.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-52810\" src=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/monday.com-board-permissions-1024x500.png\" alt=\"screenshot of setting board permissions in monday.com\" width=\"1024\" height=\"500\" srcset=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/monday.com-board-permissions-1024x500.png 1024w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/monday.com-board-permissions-300x146.png 300w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/monday.com-board-permissions-768x375.png 768w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/monday.com-board-permissions-1536x750.png 1536w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/03\/monday.com-board-permissions.png 1911w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3 class=\"p3\"><b>Keep stakeholders involved with shared boards and dashboards<\/b><\/h3>\n<p class=\"p1\">With monday.com, you can easily give them viewer access to project and workflow boards. That way, they know the project&#8217;s actual status in real time. They can then use that information to guide their decisions. You can also automatically inform stakeholders of crucial changes with automation.<\/p>\n<p class=\"p1\">Our integrations with Slack, Microsoft Teams, and Gmail let you send messages based on status changes, new items, missed due dates, and more.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-82732\" src=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/10\/integrations-center.png\" alt=\"\" width=\"512\" height=\"293\" srcset=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/10\/integrations-center.png 512w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/10\/integrations-center-300x172.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/p>\n<h3 class=\"p3\"><b>Remove data silos to keep everyone on the same page<\/b><\/h3>\n<p class=\"p1\">Different departments often use different tools and applications. Monday.com\u2019s integrations and open API can help teams connect project information across systems, reducing silos and making responsibilities easier to track.<\/p>\n<p class=\"p1\">AI-powered capabilities can also support RACI workflows by helping teams summarize updates, extract action items, organize stakeholder feedback, and surface work that may need attention. monday sidekick, monday agents, monday vibe, AI columns, and the AI workflow builder can help teams connect responsibility planning to real execution while keeping people in control of final decisions.<\/p>\n"}]},{"main_heading":"Empower stakeholders with RACI charts","content_block":[{"acf_fc_layout":"text","content":"<p>The RACI matrix is a practical way to assign responsibilities, clarify decision-making, and keep stakeholders aligned throughout a project. When everyone knows whether they are Responsible, Accountable, Consulted, or Informed, teams can reduce confusion and move work forward with more confidence.<\/p>\n<p>The tools you use to manage your RACI chart also matter. With monday.com\u2019s AI Work Platform, teams can build a RACI template, connect it to project boards, automate updates, share dashboards, and use AI-powered capabilities to keep responsibilities aligned as work changes.<\/p>\n<p class=\"p1\"><a class=\"cta-button blue-button\" aria-label=\"Get started with monday.com\" href=\"https:\/\/auth.monday.com\/users\/sign_up_new\" target=\"_blank\">Get started with monday.com<\/a><\/p>\n<div class=\"accordion faq\" id=\"faq-Racimodel\">\n  <h2 class=\"accordion__heading section-title text-left\">FAQs<\/h2>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-Racimodel\" href=\"#q-Racimodel-1\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">What are the four roles under the RACI chart?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-Racimodel-1\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-Racimodel\">\n      <p>The four roles in a RACI chart are Responsible, Accountable, Consulted, and Informed. Responsible is the person doing the work, Accountable is the person who owns final approval, Consulted is someone who gives input, and Informed is someone who needs updates.<\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-Racimodel\" href=\"#q-Racimodel-2\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">What is the difference between the R and A in RACI?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-Racimodel-2\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-Racimodel\">\n      <p>Responsible refers to the person or people completing the task. Accountable refers to the person who owns the outcome and gives final approval. A task can have more than one Responsible person, but it should usually have only one Accountable owner.<\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-Racimodel\" href=\"#q-Racimodel-3\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">What is the golden rule of RACI?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-Racimodel-3\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-Racimodel\">\n      <p>The golden rule of RACI charts is that only one person can be assigned the Accountable role for each project. <\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-Racimodel\" href=\"#q-Racimodel-4\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">Can the same person be accountable and responsible in RACI?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-Racimodel-4\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-Racimodel\">\n      <p>Yes, the same person can be both Accountable and Responsible in RACI. The Accountable status can only be assigned to one person, as this is the ultimate authority and owner of the task.<\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-Racimodel\" href=\"#q-Racimodel-5\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">Which software is best for RACI?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-Racimodel-5\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-Racimodel\">\n      <p>monday.com makes it easy to build effective and visual RACI charts. Assign team members the different roles at the click of a button so everyone can stay informed and understand their part in getting the project completed well and on-time. <\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-Racimodel\" href=\"#q-Racimodel-6\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">How does monday.com help with RACI charts?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-Racimodel-6\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-Racimodel\">\n      <p>monday.com\u2019s AI Work Platform helps teams create and manage RACI charts with customizable boards, owners, statuses, automations, dashboards, integrations, and AI-powered capabilities. Teams can assign roles, track responsibilities, share updates, and keep stakeholders aligned in one workspace.<\/p>\n    <\/div>\n  <\/div>\n  <script type='application\/ld+json'>{\n    \"@context\": \"https:\\\/\\\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What are the four roles under the RACI chart?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>The four roles in a RACI chart are Responsible, Accountable, Consulted, and Informed. 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A task can have more than one Responsible person, but it should usually have only one Accountable owner.<\/p>\n"},{"question":"What is the golden rule of RACI?","answer":"<p>The golden rule of RACI charts is that only one person can be assigned the Accountable role for each project. <\/p>\n"},{"question":"Can the same person be accountable and responsible in RACI?","answer":"<p>Yes, the same person can be both Accountable and Responsible in RACI. The Accountable status can only be assigned to one person, as this is the ultimate authority and owner of the task.<\/p>\n"},{"question":"Which software is best for RACI?","answer":"<p>monday.com makes it easy to build effective and visual RACI charts. Assign team members the different roles at the click of a button so everyone can stay informed and understand their part in getting the project completed well and on-time. <\/p>\n"},{"question":"How does monday.com help with RACI charts?","answer":"<p>monday.com\u2019s AI Work Platform helps teams create and manage RACI charts with customizable boards, owners, statuses, automations, dashboards, integrations, and AI-powered capabilities. Teams can assign roles, track responsibilities, share updates, and keep stakeholders aligned in one workspace.<\/p>\n"}]}],"hide_time_to_read":false,"cornerstone_hero_cta_override":{"label":"","url":""},"disclaimer":"","parse_from_google_doc":false,"show_contact_sales_button":"default","show_sidebar_sticky_banner":false,"menu_cta_override":{"label":"","url":""},"override_contact_sales_label":"","override_contact_sales_url":"","custom_header_banner":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What Is the RACI model?<\/title>\n<meta name=\"description\" content=\"Learn what the RACI model is, why it matters, and when and how to use it to improve stakeholder management in 2026.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/monday.com\/blog\/project-management\/raci-model\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is the RACI model? 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