{"id":44741,"date":"2021-03-26T13:49:58","date_gmt":"2021-03-26T13:49:58","guid":{"rendered":"https:\/\/monday.com\/blog\/?post_type=monday_reviews&#038;p=44741"},"modified":"2025-09-11T08:09:23","modified_gmt":"2025-09-11T08:09:23","slug":"sugarcrm-pricing","status":"publish","type":"post","link":"https:\/\/monday.com\/blog\/crm-and-sales\/sugarcrm-pricing\/","title":{"rendered":"How does SugarCRM pricing work?"},"content":{"rendered":"<blockquote><p><i><em>monday.com reviews<\/em><em> is our new blog where we provide the facts about different project management tools &#8211; no BS required. Read on for our analysis and opinions on the many tools out there. Enjoy!\u00a0<\/em><\/i>\ud83d\ude0a<\/p><\/blockquote>\n<p>A good Customer Relationship Management (CRM) platform can make a big difference in how your company serves its clients.<\/p>\n<blockquote><p>We\u2019re willing to argue that service is one of the major factors that spell the difference between an unforgettable brand and one that\u2019s just <em>meh<\/em>. So it\u2019s smart to invest in a CRM tool that provides the services you need at a price you can afford.<\/p><\/blockquote>\n<p>Like shoe shopping, searching for a CRM platform is all about finding the one that feels<em> just right \u2014 <\/em>and won\u2019t blow your budget.<\/p>\n<p>After all, who wants an overpriced tool you can\u2019t afford to use in the long-term?<\/p>\n<p>Take SugarCRM, for example. A well-known CRM platform that could offer all the tools and features your team needs.<\/p>\n<p><strong>But can you afford it?<\/strong><\/p>\n<p>To save you some nickel-and-diming, we\u2019ve pulled together a comprehensive overview of SugarCRM\u2019s pricing, and what you get in each package.<\/p>\n<p>We\u2019ll also take a look at our own pricing for monday.com and how its features stack up, so you have the information you need to make an informed decision.<\/p>\n<p>Let\u2019s get started.<\/p>\n<h2>Is SugarCRM free to use?<\/h2>\n<p>If you want to dip your finger in the sugar bowl before you commit, SugarCRM offers a free trial option. While there are some good things about the trial \u2014 it\u2019s on-demand, for example, and ready to use immediately \u2014 there are also some drawbacks.<\/p>\n<p>Mainly, SugarCRM only populates its trial with enough demo data for you to get a taste of how the CRM works.<\/p>\n<p>It\u2019s not enough for you to get much done. If you want a deeper dive into the nuts and bolts of the tool, you can watch a free product demo.<\/p>\n<p>If you want more than that, though, you\u2019re out of luck, without shelling out money.<\/p>\n<p>monday.com, meanwhile, does <a class=\"wpil_keyword_link\" href=\"https:\/\/monday.com\/crm\/pricing\" target=\"_blank\" rel=\"noopener\" title=\"CRM pricing\" data-wpil-keyword-link=\"linked\">CRM pricing<\/a> differently.<\/p>\n<p>Instead of limiting users to a skeletal free version, monday.com provides a 14-day free trial. This allows teams to get a feel for the software and whether or not it will work for them. Plus, monday.com\u2019s free trial allows users to test the Pro Plan, so it\u2019s anything but skimpy as far as features go.<\/p>\n<h2>What type of pricing plans does SugarCRM offer?<\/h2>\n<p>Did you know that <a href=\"https:\/\/www.superoffice.com\/blog\/customer-experience-statistics\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">45.9% of business professionals<\/a> report that customer experience is their top business priority for the next 5 years?<\/p>\n<p>If you\u2019re on that same bandwagon, chances are you\u2019re looking for a platform to help you improve customer experience without breaking the bank.<\/p>\n<p>Is Sugar CRM that solution?<\/p>\n<p>Let\u2019s take a look at their 5 different pricing plans to find out.<\/p>\n<h3>1. Sugar Market<\/h3>\n<p>The Sugar Market plan starts at $1,000 per month for up to 10k contacts. It\u2019s billed annually.<\/p>\n<p><strong>What do you get with SugarCRM&#8217;s Market plan?<\/strong><\/p>\n<p>This is SugarCRM\u2019s top of the line plan, designed for big teams who need to do serious business.<\/p>\n<p>It offers:<\/p>\n<ul>\n<li>Unlimited users<\/li>\n<li>Unlimited landing pages and emails<\/li>\n<li>Phone support<\/li>\n<li>4 Support-authorized contacts<\/li>\n<\/ul>\n<h3>2. Sugar Sell<\/h3>\n<p>Anyone subscribing to the Sugar Sell plan will pay $80 per month for 10 users minimum. This plan is also billed annually.<\/p>\n<p><strong>What do you get with SugarCRM&#8217;s Sell plan?<\/strong><\/p>\n<p>Sugar Sell is a sales automation solution designed for teams who want to generate stronger relationships and provide a more enjoyable experience for customers.<\/p>\n<p>Given the 10 user minimum, this is ideal for mid-sized teams.<\/p>\n<p>This plan includes:<\/p>\n<ul>\n<li>2 \u201cSandbox instances\u201d In SugarCRM, a sandbox is a replica of a given instance that users can deploy to test version upgrades and changes to the application without putting live material at risk.<\/li>\n<li>60 GB storage<\/li>\n<li>Phone support<\/li>\n<li>4 Support-authorized contacts<\/li>\n<\/ul>\n<h3>3. Sugar Serve<\/h3>\n<p>This plan is also $80 per month for 10 users minimum, billed annually.<\/p>\n<p><strong>What do you get with SugarCRM&#8217;s Serve plan?<\/strong><\/p>\n<p>Like the Sell plan, SugarCRM\u2019s Serve plan is customer-focused. The benefits and pricing of the 2 plans are virtually identical, except that Sugar Serve is a customer engagement solution while Sugar Sell is sales automation-focused.<\/p>\n<p>Sugar Serve is designed for teams who want to provide quality service and support to customers and generate an all-around better experience.<\/p>\n<p>This plan includes:<\/p>\n<ul>\n<li>2 Sandbox instances<\/li>\n<li>60 GB storage<\/li>\n<li>Phone support<\/li>\n<li>4 Support-authorized contacts<\/li>\n<\/ul>\n<h3>4. Sugar Enterprise<\/h3>\n<p>Sugar Enterprise starts at $85 per month for a minimum of 10 users, billed annually.<\/p>\n<p style=\"text-align: center;\"><a class=\"cta-button blue-button\" aria-label=\"Get started with monday.com\" href=\"https:\/\/auth.monday.com\/users\/sign_up_new\" target=\"_blank\">Get started with monday.com<\/a><\/p>\n<p><strong>What do you get with SugarCRM&#8217;s Enterprise plan?<\/strong><\/p>\n<p>Designed for Enterprise-level teams, Sugar Enterprise offers flexible, customizable on-premise customer experience (CX) applications.<\/p>\n<p>This plan includes:<\/p>\n<ul>\n<li>Advanced workflow capabilities with SugarBPM, a proprietary SugarCRM tool that allows administrators to streamline daily duties by managing everything from sales processes to call triaging. This feature is exclusive to users who buy the Enterprise edition of SugarCRM.<\/li>\n<li>Accelerated Support SLAs<\/li>\n<li>SQL-based reporting<\/li>\n<li>Phone support and access to SugarCRM support portal<\/li>\n<li>4 Support-authorized contacts<\/li>\n<\/ul>\n<h3>5. Sugar Professional<\/h3>\n<p>Starting at $52 per month, Sugar Professional is a plan for 10 users at minimum, and is billed annually.<\/p>\n<p><strong>What do you get with SugarCRM&#8217;s Professional plan?<\/strong><\/p>\n<p>Designed for small businesses that are growing quickly, Sugar Professional is a comprehensive CRM solution that offers flexible features for Lean teams.<\/p>\n<p>This plan includes:<\/p>\n<ul>\n<li>Standard support SLAs<\/li>\n<li>Support via the SugarCRM Support Portal<\/li>\n<li>2 Support-authorized contacts<\/li>\n<\/ul>\n<h2>Is SugarCRM the best CRM software for you?<\/h2>\n<p>If you\u2019re looking for an all-in-one solution at an affordable price, SugarCRM isn\u2019t likely to meet your needs.<\/p>\n<p>As you can see from the plan offerings, most packages do one thing well \u2014 such as customer engagement or sales automation \u2014 but lack the other features you might be hoping for.<\/p>\n<p>With that in mind, we\u2019d like to introduce ourselves: we\u2019re monday.com and we\u2019re proud to be the master-of-all-things solution that helps streamline and simplify your workday.<\/p>\n<h3>What is monday.com?<\/h3>\n<p>monday.com is a comprehensive Work OS. Think of it this way: you can buy a pocket knife, or you can buy a multi-tool. They probably both cost about the same, but the multi-tool will come in handy way more often.<\/p>\n<p>We\u2019re that multi-tool.<\/p>\n<p>monday.com functions as an all-in-one CRM, complete with sales automation, customer engagement, <a class=\"wpil_keyword_link\" href=\"https:\/\/monday.com\/crm\/lead-management\" target=\"_blank\" rel=\"noopener\" title=\"lead management\" data-wpil-keyword-link=\"linked\">lead management<\/a>, and more. Plus, it acts as a project management platform, an ad manager, a CX tool, and much, much more.<\/p>\n<p>If you work in a cross-team capacity and are looking for a collaboration tool to help you onboard customers and manage the client relationship, we\u2019ve got \u2018ya.<\/p>\n<p>monday.com provides a centralized dashboard for teams who need to pass account information from sales to customer service, allows for consistent onboarding and direct collaboration with clients, streamlines cross-team work, and prioritizes the customer journey.<\/p>\n<p>Plus, we make it super easy to hit the ground running with our beautiful <a href=\"https:\/\/monday.com\/templates\/template\/81773\/crm\" target=\"_blank\" rel=\"noopener\">CRM template<\/a>.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-44750 size-full\" title=\"monday.com's Sales CRM Template\" src=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/02\/image2-2.png\" alt=\"Hit the ground running with monday.com's customizable CRM template\" width=\"1517\" height=\"566\" srcset=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/02\/image2-2.png 1517w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/02\/image2-2-300x112.png 300w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/02\/image2-2-1024x382.png 1024w, https:\/\/monday.com\/blog\/wp-content\/uploads\/2021\/02\/image2-2-768x287.png 768w\" sizes=\"(max-width: 1517px) 100vw, 1517px\" \/><\/p>\n<p style=\"text-align: center;\"><a class=\"cta-button blue-button\" aria-label=\"Get started with monday.com\" href=\"https:\/\/auth.monday.com\/users\/sign_up_new\" target=\"_blank\">Get started with monday.com<\/a><\/p>\n<p>What else could you ask for?<\/p>\n<h3>How does monday.com pricing work?<\/h3>\n<p>monday.com\u2019s price structure is a little simpler than most other CRMs, including SugarCRM. We offer 4 plans and an intuitive, variable, per seat cost structure.<\/p>\n<p>Here\u2019s a more detailed breakdown. Head to our <a href=\"https:\/\/monday.com\/pricing\" target=\"_blank\" rel=\"noopener noreferrer\">pricing page<\/a> for plan cost specifics.<\/p>\n<h3>1. Basic<\/h3>\n<p>The Basic plan is ideal for small teams.<\/p>\n<p>It offers:<\/p>\n<ul>\n<li>Unlimited boards<\/li>\n<li>Access to more than 200 templates<\/li>\n<li>20+ column types<\/li>\n<li>Apps for iOS and Android<\/li>\n<li>And more<\/li>\n<\/ul>\n<h3>2. Standard<\/h3>\n<p>The Standard plan is ideal for mid-sized teams who need to visualize daily processes and collaborate smoothly.<\/p>\n<p>The plan includes:<\/p>\n<ul>\n<li>All Basic features, plus<\/li>\n<li>Timeline and Gantt views<\/li>\n<li>Calendar view<\/li>\n<li>250 automation and integration actions each month<\/li>\n<li>And more<\/li>\n<\/ul>\n<h3>3. Pro<\/h3>\n<p>The Pro plan is ideal for larger teams with complex workflows.<\/p>\n<p>It includes:<\/p>\n<ul>\n<li>All Standard features, plus:<\/li>\n<li>Private boards<\/li>\n<li>Time tracking<\/li>\n<li>Chart view<\/li>\n<li>25,000 automation and integration actions per month<\/li>\n<li>And more<\/li>\n<\/ul>\n<h3>4. Enterprise<\/h3>\n<p>Our top-of-the-line offering, the Enterprise plan is ideal for large organizations that need enterprise-level support, flexibility, and features.<\/p>\n<p>This plan includes:<\/p>\n<ul>\n<li>All the Pro features, plus:<\/li>\n<li>Enterprise-level security and governance<\/li>\n<li>Advanced reporting and analytics<\/li>\n<li>Premium support<\/li>\n<li>And more<\/li>\n<\/ul>\n<p>Still not sure which plan is right for you? We\u2019ve got a blog for that: <a href=\"https:\/\/monday.com\/blog\/product\/monday-com-pricing-which-plan-is-right-for-you\/\" target=\"_blank\" rel=\"noopener noreferrer\">monday.com pricing: Which plan is right for you?<\/a><\/p>\n<h2>Conclusion<\/h2>\n<p>Finding the right CRM platform is hard enough without worrying if you can afford it.<\/p>\n<a class=\"twitter-box\" arial-label=\"Tweet\" target=\"_blank\" onclick=\"window.open(this.href,'targetWindow','toolbar=no,location=no,status=no,menubar=no,scrollbars=yes,resizable=yes, width=800,height=450'); return false;\" href=\"https:\/\/twitter.com\/intent\/tweet?text=\">While SugarCRM offers decent tools, monday.com provides more bang for your buck, powerful marketing automation, and a flexible <a class=\"wpil_keyword_link\" href=\"https:\/\/monday.com\/blog\/crm-and-sales\/crm-system\/\" target=\"_blank\" rel=\"noopener\" title=\"CRM system\" data-wpil-keyword-link=\"linked\">CRM system<\/a> that grows <em>with<\/em> you.<span><\/span><\/a>\n<p>Ready to learn more about monday.com and find out how it can help your team?<\/p>\n<p><a href=\"https:\/\/monday.com\/sales\/contact-us?from=header&amp;source=Website%20-%20Contact%20Sales\" target=\"_blank\" rel=\"noopener noreferrer\">Get in touch<\/a> with our team. Alternately, take a look at our <a href=\"https:\/\/monday.com\/templates\" target=\"_blank\" rel=\"noopener noreferrer\">customizable template library<\/a>, which can help you get up and running in no time.<\/p>\n<p style=\"text-align: center;\"><a class=\"cta-button blue-button\" aria-label=\"Get started with monday.com\" href=\"https:\/\/auth.monday.com\/users\/sign_up_new\" target=\"_blank\">Get started with monday.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>monday.com reviews is our new blog where we provide the facts about different project management tools &#8211; no BS required. Read on for our analysis and opinions on the many tools out there. Enjoy!\u00a0\ud83d\ude0a A good Customer Relationship Management (CRM) platform can make a big difference in how your company &#8230;<\/p>\n","protected":false},"author":5,"featured_media":50031,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"How does SugarCRM\u2019s pricing work? | monday.com %%page%% %%sep%% %%sitename%%","_yoast_wpseo_metadesc":"Get all the details you need about SugarCRM's pricing, plans, and features. Learn what\u2019s available with monday.com\u2019s work management software.","monday_item_id":10069226752,"monday_board_id":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[13913],"tags":[],"class_list":["post-44741","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-and-sales"],"acf":{"lobby_image":false,"post_thumbnail_title":"","hide_post_info":false,"hide_bottom_cta":false,"hide_from_blog":true,"cluster":"","banner_url":"","main_text_banner":"","sub_title_banner":"","sub_title_banner_second":"","banner_button_text":"","below_banner_line":"","display_dates":"default"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How does SugarCRM\u2019s pricing work? | monday.com | monday.com Blog<\/title>\n<meta name=\"description\" content=\"Get all the details you need about SugarCRM&#039;s pricing, plans, and features. 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