{"id":240004,"date":"2025-08-13T14:30:12","date_gmt":"2025-08-13T14:30:12","guid":{"rendered":"https:\/\/monday.com\/blog\/?p=240004"},"modified":"2025-08-13T14:30:12","modified_gmt":"2025-08-13T14:30:12","slug":"2025-gartner-magic-quadrant","status":"publish","type":"post","link":"https:\/\/monday.com\/blog\/crm-and-sales\/2025-gartner-magic-quadrant\/","title":{"rendered":"monday.com has been recognized in the 2025 Gartner\u00ae Magic Quadrant\u2122 for Sales Force Automation for the first time."},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":240019,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"pages\/cornerstone-primary.php","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","monday_item_id":10045817459,"monday_board_id":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[13913],"tags":[],"class_list":["post-240004","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-and-sales"],"acf":{"parse_from_google_doc":false,"content_doc":"<p><span style=\"font-weight: 400;\">We believe this reflects that an increasing number of sales leaders are using monday CRM to sell more, faster. They\u2019re choosing a product that:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Spans the full revenue journey:<\/b><span style=\"font-weight: 400;\"> from email marketing to post-sale fulfillment, all in one place<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Offers speed and flexibility:<\/b><span style=\"font-weight: 400;\"> so teams can adapt quickly without complex customizations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Delivers built-in AI capabilities:<\/b><span style=\"font-weight: 400;\"> to help focus reps and give leaders forecasting clarity<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">monday CRM, launched less than three years ago, has gained rapid traction with revenue teams worldwide.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Built for revenue leaders, trusted by teams\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Our 2025 <\/span><a href=\"https:\/\/learn.monday.com\/hubfs\/Gated%20content-CRM%20survey%20Q125.pdf\"><span style=\"font-weight: 400;\">State of Sales Tech Report<\/span><\/a><span style=\"font-weight: 400;\"> indicates that 42% of sales time is lost to inefficient tools. And 81% of sales leaders are considering replacing their CRM.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Revenue teams don\u2019t need more dashboards. They need clarity and systems that work the way they do. With monday CRM, they can adapt faster, collaborate across functions, and remove friction from daily work.<\/span><\/p>\n<p><a href=\"https:\/\/monday.com\/w\/customer-stories\/black-mountain\"><span style=\"font-weight: 400;\">Black Mountain<\/span><\/a><span style=\"font-weight: 400;\">, a global provider of outsourced payroll, employee benefits, and HR solutions in over 165 countries, used monday CRM to build a global view across teams. They improved conversion rates by 15% and saved over 10 hours per month in admin work.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Faster onboarding, faster outcomes<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Time-to-adoption matters. As a sales leader, you know: every hour a team spends learning a new system is time not spent selling.<\/span><\/p>\n<p><a href=\"https:\/\/monday.com\/w\/customer-stories\/velv\"><span style=\"font-weight: 400;\">Velv<\/span><\/a><span style=\"font-weight: 400;\">, a leading nearshore software development company based in Portugal serving organizations worldwide, rolled out monday CRM across the company in just two weeks, cutting manual work by 60% and email volume by 80%. <\/span><a href=\"https:\/\/monday.com\/customers\/kcpetroleum\"><span style=\"font-weight: 400;\">KC Petroleum<\/span><\/a><span style=\"font-weight: 400;\"> went from scattered workflows to full CRM adoption in one month, saving 25+ hours per month and realizing an 18x ROI.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Visibility that keeps everyone aligned and drives smarter decisions<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Leaders need visibility they can trust without waiting for a report to be pulled.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">monday CRM gives sales teams real-time access to performance data, deal progress, and forecasts\u2014helping teams make better decisions, faster.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">AI that runs the revenue engine, so your team can focus on selling<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">monday CRM\u2019s AI doesn\u2019t just analyze, it acts. From deal qualification to pipeline updates, it works behind the scenes to automate the manual tasks that slow teams down.<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Sales leaders use it to move faster, stay focused, and scale without increasing headcount. And because these AI capabilities are embedded directly into monday CRM\u2014alongside your automations and communications\u2014it starts delivering value from day one.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Supporting the full customer journey and improving efficiency across the team<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Modern sales doesn&#8217;t end at closed-won. With monday CRM, teams can build connected workflows that carry context from marketing to post-sales and support.<\/span><\/p>\n<p><a href=\"https:\/\/monday.com\/w\/customer-stories\/ray-white\"><span style=\"font-weight: 400;\">Ray White<\/span><\/a><span style=\"font-weight: 400;\"> used monday CRM to unify their sales and service processes. They automated handoffs, reduced admin load, and improved efficiency by 70%.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Customize without friction. Align without effort.<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Sales processes evolve, and monday CRM is designed to evolve with them. With no-code customization and flexible automations, teams can shape their workflows around what works today, and adjust seamlessly as needs grow.<\/span><\/p>\n<p><a href=\"https:\/\/monday.com\/w\/customer-stories\/cenversa\"><span style=\"font-weight: 400;\">Cenversa<\/span><\/a><span style=\"font-weight: 400;\">, an Australian-owned pet care group, used monday CRM to better connect their sales and operations teams. By eliminating data duplication and improving cross-team visibility, they were able to evolve their workflows and cut their sales cycle by 30%.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This adaptability empowers everyone across sales, RevOps, and leadership to make process changes without barriers\u2014keeping momentum high and alignment clear.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Sales is a team sport. monday CRM makes it easier to win.<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We believe every team should be able to build and tailor their revenue process without technical blockers. That\u2019s why monday CRM democratizes CRM ownership, giving everyone from sales to RevOps the tools to evolve, align, and win together.<\/span><\/p>\n<p><b>See how monday CRM helps you sell smarter<\/b><b><br \/>\n<\/b><a href=\"http:\/\/monday.com\/crm\"><span style=\"font-weight: 400;\">monday.com\/crm<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">monday CRM helps you grow fast, hit your targets, and get more out of your tech stack, all while keeping every team aligned across the revenue journey, and turning complexity into consistent growth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Gartner, Magic Quadrant for Sales Force Automation Platforms, Adnan Zijadic, Guy Wood, Steve Rietberg, Wendy Butler-Mafuz, 21 July 2025<\/span><\/p>\n<p><span style=\"font-weight: 400;\">GARTNER is a registered trademark and service mark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and\/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner\u2019s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.<\/span><\/p>\n<p>&nbsp;<\/p>\n","sections":[{"acf_fc_layout":"content_1","blocks":[{"main_heading":"","content_block":[{"acf_fc_layout":"text","content":"<p class=\"p1\">We\u2019re honored to share that monday.com has been recognized in the 2025 Gartner\u00ae Magic Quadrant\u2122 for Sales Force Automation for the first time.<\/p>\n<p>We believe this reflects that an increasing number of sales leaders are using monday CRM to sell more, faster. They\u2019re choosing a product that:<\/p>\n<ul>\n<li><b>Spans the full revenue journey:<\/b> from email marketing to post-sale fulfillment, all in one place<\/li>\n<li><b>Offers speed and flexibility:<\/b> so teams can adapt quickly without complex customizations<\/li>\n<li><b>Delivers built-in AI capabilities:<\/b> to help focus reps and give leaders forecasting clarity<\/li>\n<\/ul>\n<p>monday CRM, launched less than three years ago, has gained rapid traction with revenue teams worldwide.<\/p>\n"}]},{"main_heading":"Built for revenue leaders, trusted by teams\u00a0","content_block":[{"acf_fc_layout":"text","content":"<p>Our 2025 <a href=\"https:\/\/learn.monday.com\/hubfs\/Gated%20content-CRM%20survey%20Q125.pdf\" target=\"_blank\" rel=\"noopener\">State of Sales Tech Report<\/a> indicates that 42% of sales time is lost to inefficient tools. And 81% of sales leaders are considering replacing their CRM.<\/p>\n<p>Revenue teams don\u2019t need more dashboards. They need clarity and systems that work the way they do. With monday CRM, they can adapt faster, collaborate across functions, and remove friction from daily work.<\/p>\n<p><a href=\"https:\/\/monday.com\/w\/customer-stories\/black-mountain\" target=\"_blank\" rel=\"noopener\">Black Mountain<\/a>, a global provider of outsourced payroll, employee benefits, and HR solutions in over 165 countries, used monday CRM to build a global view across teams. They improved conversion rates by 15% and saved over 10 hours per month in admin work.<\/p>\n"},{"acf_fc_layout":"image","image_type":"normal","image":240622,"image_link":""}]},{"main_heading":"Faster onboarding, faster outcomes","content_block":[{"acf_fc_layout":"text","content":"<p>Time-to-adoption matters. As a sales leader, you know: every hour a team spends learning a new system is time not spent selling.<\/p>\n<p><a href=\"https:\/\/monday.com\/w\/customer-stories\/velv\" target=\"_blank\" rel=\"noopener\">Velv<\/a>, a leading nearshore software development company based in Portugal serving organizations worldwide, rolled out monday CRM across the company in just two weeks, cutting manual work by 60% and email volume by 80%. <a href=\"https:\/\/monday.com\/customers\/kcpetroleum\" target=\"_blank\" rel=\"noopener\">KC Petroleum<\/a> went from scattered workflows to full CRM adoption in one month, saving 25+ hours per month and realizing an 18x ROI.<\/p>\n"}]},{"main_heading":"Visibility that keeps everyone aligned and drives smarter decisions","content_block":[{"acf_fc_layout":"text","content":"<p>Leaders need visibility they can trust without waiting for a report to be pulled.<\/p>\n<p>monday CRM gives sales teams real-time access to performance data, deal progress, and forecasts \u2014 helping teams make better decisions, faster.<\/p>\n"}]},{"main_heading":"AI that runs the revenue engine, so your team can focus on selling","content_block":[{"acf_fc_layout":"text","content":"<p>monday CRM\u2019s AI doesn\u2019t just analyze, it acts. From deal qualification to pipeline updates, it works behind the scenes to automate the manual tasks that slow teams down.<\/p>\n<p>Sales leaders use it to move faster, stay focused, and scale without increasing headcount. And because these AI capabilities are embedded directly into monday CRM \u2014 alongside your automations and communications\u2014it starts delivering value from day one.<\/p>\n"}]},{"main_heading":"Supporting the full customer journey and improving efficiency across the team","content_block":[{"acf_fc_layout":"text","content":"<p>Modern sales doesn\u2019t end at closed-won. With monday CRM, teams can build connected workflows that carry context from marketing to post-sales and support.<\/p>\n<p><a href=\"https:\/\/monday.com\/w\/customer-stories\/ray-white\" target=\"_blank\" rel=\"noopener\">Ray White<\/a> used monday CRM to unify their sales and service processes. They automated handoffs, reduced admin load, and improved efficiency by 70%.<\/p>\n"}]},{"main_heading":"Customize without friction. Align without effort.","content_block":[{"acf_fc_layout":"text","content":"<p>Sales processes evolve, and monday CRM is designed to evolve with them. With no-code customization and flexible automations, teams can shape their workflows around what works today, and adjust seamlessly as needs grow.<\/p>\n<p><a href=\"https:\/\/monday.com\/w\/customer-stories\/cenversa\" target=\"_blank\" rel=\"noopener\">Cenversa<\/a>, an Australian-owned pet care group, used monday CRM to better connect their sales and operations teams. By eliminating data duplication and improving cross-team visibility, they were able to evolve their workflows and cut their sales cycle by 30%.<\/p>\n<p>This adaptability empowers everyone across sales, RevOps, and leadership to make process changes without barriers\u2014keeping momentum high and alignment clear.<\/p>\n"},{"acf_fc_layout":"image","image_type":"normal","image":240630,"image_link":""}]},{"main_heading":"Sales is a team sport. monday CRM makes it easier to win.","content_block":[{"acf_fc_layout":"text","content":"<p>We believe every team should be able to build and tailor their revenue process without technical blockers. That\u2019s why monday CRM democratizes CRM ownership, giving everyone from sales to RevOps the tools to evolve, align, and win together.<\/p>\n<p><a href=\"http:\/\/monday.com\/crm\"><b>See how monday CRM helps you sell smarter<\/b><\/a><\/p>\n<p>monday CRM helps you grow fast, hit your targets, and get more out of your tech stack, all while keeping every team aligned across the revenue journey, and turning complexity into consistent growth.<\/p>\n"}]}]}],"lobby_image":false,"post_thumbnail_title":"","hide_post_info":false,"hide_bottom_cta":false,"hide_from_blog":false,"landing_page_layout":false,"hide_time_to_read":false,"sidebar_color_banner":"","custom_tags":false,"disclaimer":[{"ID":240008,"post_author":"246","post_date":"2025-08-07 09:00:44","post_date_gmt":"2025-08-07 09:00:44","post_content":"Gartner, Magic Quadrant for Sales Force Automation Platforms, Adnan Zijadic, Guy Wood, Steve Rietberg, Wendy Butler-Mafuz, 21 July 2025\r\n\r\n&nbsp;\r\n\r\nGARTNER is a registered trademark and service mark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and\/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner\u2019s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.","post_title":"Gartner","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"gartner","to_ping":"","pinged":"","post_modified":"2025-08-07 09:01:50","post_modified_gmt":"2025-08-07 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