{"id":222306,"date":"2025-03-25T13:17:01","date_gmt":"2025-03-25T13:17:01","guid":{"rendered":"https:\/\/monday.com\/blog\/?p=222306"},"modified":"2026-04-20T03:07:48","modified_gmt":"2026-04-20T08:07:48","slug":"zoho-crm-alternatives","status":"publish","type":"post","link":"https:\/\/monday.com\/blog\/crm-and-sales\/zoho-crm-alternatives\/","title":{"rendered":"7 Zoho CRM alternatives to try in 2026"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":212,"featured_media":223718,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"pages\/cornerstone-primary.php","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"Zoho CRM Alternatives: 7 Competitors To Try In 2026","_yoast_wpseo_metadesc":"These Zoho CRM alternatives, including monday CRM, are great choices for teams looking to sell more with simple software. Keep reading to discover more.","monday_item_id":10045822491,"monday_board_id":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[13913],"tags":[],"class_list":["post-222306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-and-sales"],"acf":{"parse_from_google_doc":false,"content_doc":"<h1><span style=\"font-weight: 400;\">7 Zoho CRM alternatives and competitors to try in 2025<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Zoho CRM is a popular software solution that many businesses rely on to manage contacts, leads, and sales. It offers great AI features, plenty of automation tools, and a customizable interface to suit a range of operational needs.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">However, Zoho CRM isn\u2019t a one-size-fits-all solution and isn\u2019t necessarily the best fit for every company. Some larger businesses may find some features limiting, while smaller teams may think the platform is too complex for straightforward use cases.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">There are several suitable Zoho alternatives on the market, and we\u2019ll go over some of the top options in this blog post. We\u2019ll look at what makes software like monday CRM such strong competitors and go over how you can migrate from Zoho CRM to a new platform.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">CTA<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Zoho CRM: An overview<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As a part of the Zoho ecosystem, Zoho CRM was built to help businesses grow through intuitive lead, contact, and sales management. The platform relies heavily on AI to help its users optimize workflows, automate manual tasks, and generate real-time 360-degree insights and custom reports. Teams can orchestrate the entire customer journey from start to finish from one platform, offering organizations a way to boost productivity while improving the user experience.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Some of the top features users get with Zoho CRM include an AI assistant, Zia, to help sales agents with forecasts, insights, and automated contact management. Users can also design processes and automate workflows in just a few clicks to speed up the pace of work. Additionally, the platform can be customized to fit different use cases and departments, making it easier for marketing and sales teams to work together.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">CTA<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Benefits and drawbacks of Zoho CRM<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Zoho CRM offers some great features and customization options and a lot of teams have had success using it. However, some others had some experiences that left them looking for alternative options. Here\u2019s a closer look at some of the pros and cons of Zoho CRM:<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Pros<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/monday.com\/blog\/reviews\/zoho-crm-pricing\/\"><span style=\"font-weight: 400;\">Zoho CRM\u2019s pricing model<\/span><\/a><span style=\"font-weight: 400;\"> includes a free forever CRM platform, great for individuals or very small teams<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The interface is easy to use once you get the hang of it<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zoho CRM platform acts as a one-stop-shop for businesses to handle contacts, leads, deals, and post-sales activities<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">Cons<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Users report a steep learning curve and long implementation time, which could lead to a longer period of adjustment and delayed ROI<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Some users on <\/span><a href=\"https:\/\/www.g2.com\/products\/zoho-crm\/reviews\"><span style=\"font-weight: 400;\">Zoho CRM\u2019s G2 review page<\/span><\/a><span style=\"font-weight: 400;\"> report poor customer service experiences<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrations can be complicated to set up and sync properly<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced features and configurations can be tricky for users without technical skills<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/lead-management-process\/\"><span style=\"font-weight: 400;\">Lead management<\/span><\/a><span style=\"font-weight: 400;\"> processes don\u2019t feel intuitive or efficient according to some users<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">POLL<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Are you currently using Zoho CRM?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yes, and I want a different solution<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No, weighing my options<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What should you consider in a Zoho CRM alternative?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Picking the right CRM isn\u2019t an easy choice. This is the software that\u2019s going to help you close more deals and increase your company\u2019s bottom line, after all. When shopping around, there are some core considerations to focus on to help steer you in the right direction.<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>User-friendliness:<\/b><span style=\"font-weight: 400;\"> It may seem obvious, but many CRMs can feel clunky and complicated when you need something easy to use but still capable of tackling any sales workflow, no matter how complex<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Integration with the apps you already use:<\/b><span style=\"font-weight: 400;\"> Take stock of the sales tools and applications your team uses frequently and look for a CRM that offers seamless integrations with those apps<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Visual pipeline management:<\/b><span style=\"font-weight: 400;\"> With a good CRM, you don\u2019t only want to manage your <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/sales-pipeline-stages\/\"><span style=\"font-weight: 400;\">sales pipeline<\/span><\/a><span style=\"font-weight: 400;\">, but you want to be able to see the deals in action to better assess status and next moves<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Budget and value:<\/b><span style=\"font-weight: 400;\"> Of course, one of the key considerations should be your company\u2019s budget, so look for a CRM that offers flexible pricing in addition to value in the features you\u2019re getting with each plan<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Advanced AI tools:<\/b><span style=\"font-weight: 400;\"> Most CRMs now are equipped with some form of AI, but you want to look for advanced <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/crm-with-ai\/\"><span style=\"font-weight: 400;\">AI CRM platforms<\/span><\/a><span style=\"font-weight: 400;\"> that will help you work more efficiently, like AI assistants, generative AI content, sales forecasting tools, and sentiment analysis, among others<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>User reviews:<\/b><span style=\"font-weight: 400;\"> One of the best ways to make sure the CRM you\u2019re considering is worth your time is to look at what real users have to say about it on software review sites like <\/span><a href=\"https:\/\/www.g2.com\/\"><span style=\"font-weight: 400;\">G2<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/www.trustradius.com\/\"><span style=\"font-weight: 400;\">TrustRadius<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Top 7 alternatives to Zoho CRM<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019ve gathered some of the top Zoho CRM alternatives on the market and compared them for you below. Based on their unique features, pricing details, and a look at how they stack up to Zoho CRM, you can make the best decision on the CRM that\u2019s right for your organization.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1. monday CRM<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Powered by AI and automation, <\/span><a href=\"https:\/\/monday.com\/crm\"><span style=\"font-weight: 400;\">monday CRM<\/span><\/a><span style=\"font-weight: 400;\"> is a visual and flexible customer relationship management platform built on the monday.com Work OS. Sales teams can use monday CRM to track leads, manage pipelines, and automate workflows without any coding or technical expertise. With an intuitive interface that users love and advanced customization capabilities, organizations can tailor monday CRM to fit any sales process.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sentiment analysis with AI:<\/b><span style=\"font-weight: 400;\"> Get to the bottom of how your customers and leads really feel by analyzing sentiment through communication history<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/monday.com\/blog\/work-management\/workflow-automation\/\"><b>Workflow automation<\/b><\/a><b>:<\/b><span style=\"font-weight: 400;\"> Automate repetitive tasks like follow-ups, lead assignments, and deal status updates to improve efficiency and reduce manual work<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>AI assistance:<\/b><span style=\"font-weight: 400;\"> Write personalized emails, summarize calls and meetings, and organize pipelines and tasks in an instant all with AI<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">How does monday CRM compare to Zoho CRM?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">monday CRM offers a more user-friendly and visually appealing interface compared to Zoho CRM, making it easier for teams to navigate and customize their sales pipelines. On popular review site, G2, <\/span><a href=\"https:\/\/www.g2.com\/products\/monday-crm\/reviews\"><span style=\"font-weight: 400;\">monday CRM users give it a 4.6\/5<\/span><\/a><span style=\"font-weight: 400;\">, compared to Zoho CRM\u2019s 4.1\/5. Overall, users find monday CRM offers deeper integrations, better customization, and is easier to use than competitors.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">monday CRM pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pricing starts at $12\/seat\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Four plans available: Basic, Standard, Pro, and Enterprise<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">14-day free trial<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/monday-crm-vs-zoho-crm-a-side-by-side-comparison-guide\/\"><span style=\"font-weight: 400;\">Our in-depth comparison<\/span><\/a><span style=\"font-weight: 400;\"> gives a better overview of Zoho CRM and monday CRM side-by-side<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">CTA<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. Salesforce<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Salesforce is a powerful CRM solution developed for businesses of all sizes, from startups to large enterprises. Salesforce is powered by AI, offering extensive automation features and smart workflows to speed up business processes. The software also offers tons of third-party integrations, making it ideal for teams that want to connect to a lot of different platforms.\u00a0<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Einstein AI:<\/b><span style=\"font-weight: 400;\"> Salesforce\u2019s AI assistant helps sales teams with predictive analytics to identify high-value leads, trend forecasting, and real-time recommendations for reps<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Extensive automation:<\/b><span style=\"font-weight: 400;\"> Automate lead assignments, approvals, and follow-ups with customizable workflows so that sales processes run smoothly<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sales Cloud:<\/b><span style=\"font-weight: 400;\"> Salesforce Sales Cloud helps teams grow and work more productively on sales processes with AI agents, AI sales data and analytics, and more<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">How does monday CRM compare to Zoho CRM?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Salesforce offers a more comprehensive and enterprise-ready CRM experience compared to Zoho CRM, with deeper AI capabilities and greater scalability. While Zoho CRM is a good choice for small and medium businesses, Salesforce is better equipped to handle complex sales processes as well as advanced reporting and automations, which is why it\u2019s a better choice for larger organizations.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Salesforce pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Starting price: $25\/user\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose from five plans: Starter Suite, Pro Suite, Enterprise, Unlimited, and Einstein 1 Service<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">30-day free trial<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">3. Freshsales<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Freshsales, part of the Freshworks suite, is a sales-focused CRM that helps businesses streamline customer interactions with AI-driven automation and built-in communication tools. Freshsales provides a streamlined CRM experience for sales and marketing teams by integrating email, phone, and chat functionalities within a single platform.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>AI-powered lead scoring:<\/b><span style=\"font-weight: 400;\"> Leverage AI to automatically prioritize leads and assign intent scores based on engagement levels and buying intent<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Freddy AI:<\/b><span style=\"font-weight: 400;\"> Use Freddy AI assistant to work smarter with insights, lead management, deal recommendations, and even email writing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Automated workflows:<\/b><span style=\"font-weight: 400;\"> Create simple rule-based automations to trigger follow-ups, assign leads to the right reps, and update deal statuses<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">How does Freshsales compare to Zoho CRM?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Freshsales provides a slightly more intuitive and sales-oriented experience compared to Zoho CRM. Users on <\/span><a href=\"https:\/\/www.g2.com\/products\/freshsales\/reviews\"><span style=\"font-weight: 400;\">Freshsales\u2019 G2 page<\/span><\/a><span style=\"font-weight: 400;\"> give it a 4.5\/5 and highlight its ease of use, which is another reason some prefer it over Zoho CRM. Additionally, users have overall better feedback for Freshsales support, making it a good choice for teams who want a bit more guidance in implementing their CRM.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Freshsales pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Starting price: $9\/user\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose from three plans: Growth, Pro, and Enterprise<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">21-day free trial<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">4. HubSpot CRM<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">HubSpot CRM offers free use of its platform with basic features, which is great for individuals or small teams who just want to dip their toes into new CRM software. Aside from the free plan, HubSpot CRM helps businesses align their sales, marketing, and customer service efforts in one place. With a user-friendly interface, automation, robust reporting tools, and AI-driven tools, HubSpot CRM is a great option for working more efficiently.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Live chat:<\/b><span style=\"font-weight: 400;\"> Connect with your clients and real-time website visitors to gather more potential customers and offer better customer experiences<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>AI email writer:<\/b><span style=\"font-weight: 400;\"> HubSpot CRM\u2019s AI can help you generate and personalize sales outreach emails as well as templates for one-click responses<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Custom reporting:<\/b><span style=\"font-weight: 400;\"> Track and analyze your performance of sales reps in real time to get valuable insights into your sales processes<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">How does HubSpot CRM compare to Zoho CRM?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">HubSpot CRM isn\u2019t alone in offering a free plan. Zoho CRM also offers a free plan for up to 3 users compared to just 2 users with HubSpot CRM. That said, HubSpot CRM stands out for offering more robust essential features at no cost compared to Zoho CRM\u2019s limited free tier. Not only that, but HubSpot CRM and Sales Hub\u2019s marketing tools make it a better option for businesses that want to align their sales and marketing efforts in a single, unified platform.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">HubSpot CRM pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free forever plan<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Starting price: $15\/user\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multiple Sales Hub plans available for small businesses and enterprises<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">5. Pipedrive<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">For teams who prioritize viewing their pipeline and processes to handle leads and deals, Pipedrive is a great option. This sales-focused CRM allows teams to <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/deal-management\/\"><span style=\"font-weight: 400;\">manage deals<\/span><\/a><span style=\"font-weight: 400;\">, leads, and communication more efficiently with an easy drag-and-drop interface. Pipedrive streamlines sales processes by keeping pipelines organized so that leads don\u2019t fall through the cracks.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pipedrive AI:<\/b><span style=\"font-weight: 400;\"> Replace manual processes with AI to get deep insights, recommendations, and automate tasks to speed up workflows<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>AI automation:<\/b><span style=\"font-weight: 400;\"> Use AI to automate your entire sales cycle, from lead routing to follow-ups and communications<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Conversation syncing:<\/b><span style=\"font-weight: 400;\"> Sync up to five email accounts as well as calendars, calls, and meeting links directly into Pipedrive<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">How does Pipedrive compare to Zoho CRM?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">For businesses looking for a simple, sales-focused CRM, Pipedrive can be a good choice. It\u2019s less complex than Zoho CRM and gives users a more streamlined experience with a strong emphasis on sales pipeline management and deal tracking. Teams can use the pipeline to close deals faster with minimal distractions.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Pipedrive pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Starting price: $14\/seat\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose from five plans: Essential, Advanced, Professional, Power, and Enterprise<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">14-day free trial<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">6. Insightly<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Insightly is a <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/crm-for-small-business\/\"><span style=\"font-weight: 400;\">CRM for small to mid-sized businesses<\/span><\/a><span style=\"font-weight: 400;\">, offering a blend of sales, project management, and marketing automation features. Insightly allows users to manage customer relationships as well as post-sale projects, making it a great choice for businesses who want to convert contacts into projects.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>AI features:<\/b><span style=\"font-weight: 400;\"> Generate summaries of email communications and craft personalized replies with AI<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Process automation<\/b><span style=\"font-weight: 400;\">: Automate repetitive sales and operational task management to consistently <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/lead-nurturing\/\"><span style=\"font-weight: 400;\">nurture leads<\/span><\/a><span style=\"font-weight: 400;\"> and reduce redundant work<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Performance insights:<\/b><span style=\"font-weight: 400;\"> Get a look at your performance data in real-time to better understand sales cycles and leads<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">How does Insightly compare to Zoho CRM?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Insightly stands out with its built-in project management features and super simple interface. Insightly can feel less robust than Zoho CRM, but for some businesses, a light and <\/span><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/simple-crm\/\"><span style=\"font-weight: 400;\">simple CRM<\/span><\/a><span style=\"font-weight: 400;\"> makes more sense. For less \u2018techy\u2019 teams, Insightly can be a good CRM solution that still provides essential sales and lead management tools without feeling overwhelming.\u00a0<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Insightly pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Starting price: $29\/user\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose from three plans: Plus, Professional, and Enterprise<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">14-day free trial<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">7. Bitrix24<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Bitrix24 is an all-in-one business management platform that includes CRM, project management, e-commerce, and collaboration tools. Designed for teams that need more than just sales tracking, Bitrix24 provides a comprehensive suite of features to optimize business operations while centralizing customer data.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Key features<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>CoPilot AI assistant:<\/b><span style=\"font-weight: 400;\"> Bitrix24 includes a free AI-powered sales assistant to generate text, transcribe calls, score new leads, and forecast sales<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Omnichannel contact center:<\/b><span style=\"font-weight: 400;\"> Client messages from web forms, emails, chats, social media, and other channels all appear in a unified contact center<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sales automation:<\/b><span style=\"font-weight: 400;\"> Automate client notification texts and emails, workflows to trigger deal changes in the pipeline, and sales reps updates based on deal status<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">How does Bitrix24 compare to Zoho CRM?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">For teams that want to combine their CRM with a broader range of tools for marketing, project management, and e-commerce, Bitrix24 is a good choice. Teams can use the platform for HR management, building and monetizing a website, and collaboration, making it a more comprehensive solution for companies that need a unified workspace.\u00a0<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Bitrix24 pricing<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free forever plan with unlimited users<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Starting price: $49\/organization\/month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose from five plans: Free, Basic, Standard, Professional, and Enterprise<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">15-day free trial for higher-tier plans<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">monday CRM: The Zoho CRM alternative that will boost your sales\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">There is no shortage of Zoho CRM alternatives, the trick is picking the one that will grow with your business for years to come. Flexible solutions like <\/span><a href=\"https:\/\/monday.com\/crm\"><span style=\"font-weight: 400;\">monday CRM<\/span><\/a><span style=\"font-weight: 400;\"> offer enough customization, integration, and automation features to really fit your team\u2019s processes like a glove, giving you a platform that\u2019s tailored to your needs.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">monday CRM users love its user-friendly interface, which relies on drag-and-drop functionality to make it easy to customize boards, pipelines, and contacts just how you want them. Additionally, the advanced AI features help your team bypass redundant manual tasks and focus on more strategic and profit-generating tasks, like selling, nurturing relationships, and building better marketing campaigns.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Aside from the features we covered earlier, here\u2019s a quick look at some other great monday CRM functionalities:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instantly generate data on incoming leads summaries, company details, and suggested discovery questions with the built-in AI assistant<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use AI to extract the most important data from PDFs to get to the core of what matters in case studies, summaries, or contracts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Route new leads to the right agent with AI to speed up the allocation process<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create personalized sales sequences using AI to better engage every customer at all stages of your pipeline<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">View customizable dashboards with real-time data like deal stages, performance metrics, and your sales funnel for quick decision-making<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Build accurate forecasts based on your current pipeline to predict future profits and intervene in at-risk deals<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrate over 500 different work tools like Zoom, Gmail, DocuSign, and hundreds of others for smooth data syncing\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customize your deal procedures just by dragging and dropping columns or editing stages for the visuals that work best for you<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced email analytics allow you to see who opened your messages, clicked links, and more<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Capture leads by integrating work tools or by creating your own web forms directly from your CRM<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">CTA<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">6 easy steps to migrate from Zoho CRM to monday CRM<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It may seem like a headache to move from one platform to another when you\u2019re already settled, but migrating to a new CRM when you\u2019ve outgrown your last one will significantly benefit your team in the long run. With the right planning and some patience, migrating from Zoho CRM, or any other CRM solution, to monday CRM doesn\u2019t need to be complicated. Here\u2019s what it looks like in a few brief steps:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Export your data from Zoho CRM<\/b><span style=\"font-weight: 400;\">: First, start by sorting and downloading data like contacts, leads, deals, and custom fields as CSV files<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Clean and format your data<\/b><span style=\"font-weight: 400;\">: Remove duplicates, correct formatting issues, and make sure field names align with monday CRM<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Set up your monday CRM workspace<\/b><span style=\"font-weight: 400;\">: Before importing your data from Zoho CRM, first create boards, pipelines, integrations, and automations to match your processes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Import data into monday Sales CRM<\/b><span style=\"font-weight: 400;\">: Import your data from your CSV files and map fields correctly to avoid errors<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Organize imported data<\/b><span style=\"font-weight: 400;\">: In case data doesn\u2019t match up 100%, you want to check for missing information, adjust settings, and categorize data before going live<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Train your team and run tests<\/b><span style=\"font-weight: 400;\">: Provide team training on monday CRM\u2019s features and run tests on processes like automations, incoming leads, and integrations<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Another core benefit of migrating from Zoho CRM to monday CRM is that the platform is so much more than just a CRM. As part of the monday.com ecosystem, users can rely on one platform to handle projects, development projects, and deliver exceptional customer service.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">monday CRM seamlessly connects data across its products, so you can start new projects based on deals or open tickets to resolve customer issues all from one CRM. With one AI-powered platform to handle all your operations, your team can work more productively and optimize every single customer interaction.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">FAQs<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">What are the disadvantages of Zoho CRM?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Zoho CRM can be complex for new users, with a steep learning curve due to its extensive features and customization options. Additionally, some users report slower customer support response times.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Who are Zoho&#8217;s main competitors?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Zoho CRM&#8217;s main competitors include software like monday CRM, Salesforce, HubSpot CRM, and others. These platforms offer similar sales and automation features, with different pricing options and varying focuses on usability, scalability, and integrations.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Is Zoho CRM really free?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Yes, Zoho CRM offers a completely free plan, but it is limited to three users and includes only basic features. Free doesn\u2019t always equal value, and businesses that need advanced automation, detailed analytics, or more integrations will be better off with a higher-tiered plan for full functionality.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Meta title:<\/b><span style=\"font-weight: 400;\"> Zoho CRM Alternatives: 7 Competitors To Try In 2025<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Meta description:<\/b><span style=\"font-weight: 400;\"> These Zoho CRM alternatives, including monday CRM, are great choices for teams looking to sell more with simple software. Keep reading to discover more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n","lobby_image":false,"post_thumbnail_title":"","hide_post_info":false,"hide_bottom_cta":false,"hide_from_blog":false,"landing_page_layout":false,"hide_time_to_read":false,"sidebar_color_banner":"","custom_tags":false,"disclaimer":[{"ID":145596,"post_author":"246","post_date":"2023-12-06 07:48:09","post_date_gmt":"2023-12-06 07:48:09","post_content":"<i>The content in this article is provided for informational purposes only and, to the best of monday.com\u2019s knowledge, the information provided in this article\u00a0 is accurate and up-to-date at the time of publication. That said, monday.com encourages readers to verify all information directly.<\/i>","post_title":"Competitor disclaimer","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"competitor-disclaimer","to_ping":"","pinged":"","post_modified":"2024-10-15 07:24:02","post_modified_gmt":"2024-10-15 07:24:02","post_content_filtered":"","post_parent":0,"guid":"https:\/\/monday.com\/blog\/?post_type=disclaimer&#038;p=145596","menu_order":0,"post_type":"disclaimer","post_mime_type":"","comment_count":"0","filter":"raw"}],"cornerstone_hero_cta_override":{"label":"","url":""},"sections":[{"acf_fc_layout":"content_1","blocks":[{"main_heading":"","content_block":[{"acf_fc_layout":"text","content":"<p>Zoho CRM is a popular software that many businesses rely on to manage contacts, leads, and sales. It offers great AI features, plenty of automation tools, and a customizable interface to suit a range of operational needs.<\/p>\n<p>However, Zoho CRM isn\u2019t a one-size-fits-all solution and isn\u2019t necessarily the best fit for every company. Some larger businesses may find some features limiting, while smaller teams may think the platform is too complex for straightforward use cases.<\/p>\n<p>There are several suitable Zoho alternatives on the market, and we\u2019ll go over some of the top options in this blog post. We\u2019ll look at what makes software like monday CRM such a strong choice, and outline how you can migrate from Zoho CRM to a new platform.<\/p>\n<a class=\"cta-button blue-button\" aria-label=\"Try monday CRM\" href=\"https:\/\/auth.monday.com\/p\/crm\/users\/sign_up_new#soft_signup_from_step\" target=\"_self\">Try monday CRM<\/a>\n"}]},{"main_heading":"Zoho CRM: An overview","content_block":[{"acf_fc_layout":"image","image_type":"normal","image":222359,"image_link":""},{"acf_fc_layout":"text","content":"<p>As a part of the Zoho ecosystem, Zoho CRM was built to help businesses grow through intuitive lead, contact, and sales management. The platform relies heavily on AI to help its users optimize workflows, automate manual tasks, and generate real-time 360-degree insights and custom reports. Teams can orchestrate the entire customer journey from start to finish from one platform, offering organizations a way to boost productivity while improving the user experience.<\/p>\n<p>Some of the top features users get with Zoho CRM include an AI assistant, Zia, to help sales agents with forecasts, insights, and automated contact management. Users can also design processes and automate workflows in just a few clicks to speed up the pace of work. Additionally, the platform can be customized to fit different use cases and departments, making it easier for marketing and sales teams to work together.<\/p>\n<h3>Benefits and drawbacks of Zoho CRM<\/h3>\n<p>Zoho CRM offers some great features and customization options and a lot of teams have had success using it. However, some others had some experiences that left them looking for alternative options. Here\u2019s a closer look at some of the pros and cons of Zoho CRM, including what some users have said about the platform on <a href=\"https:\/\/www.g2.com\/products\/zoho-crm\/reviews\"><span style=\"font-weight: 400;\">Zoho CRM\u2019s G2 review page<\/span><\/a>:<\/p>\n<h4>Pros<\/h4>\n<ul>\n<li><a href=\"https:\/\/monday.com\/blog\/reviews\/zoho-crm-pricing\/\">Zoho CRM\u2019s pricing model<\/a> includes a free forever CRM platform, great for individuals or very small teams<\/li>\n<li>The interface is easy to use once you get the hang of it<\/li>\n<li>Zoho CRM platform acts as a one-stop-shop for businesses to handle contacts, leads, deals, and post-sales activities<\/li>\n<li>The analytics tools have helped users make stronger choices based on reliable data<\/li>\n<\/ul>\n<h4>Cons<\/h4>\n<ul>\n<li>Users report a steep learning curve and long implementation time, which could lead to a longer period of adjustment and delayed ROI<\/li>\n<li>Some users report poor customer service experiences<\/li>\n<li>Advanced features and configurations can be tricky for users without technical skills<\/li>\n<li><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/lead-management-process\/\">Lead management<\/a> processes don\u2019t feel intuitive or efficient according to some users<\/li>\n<\/ul>\n<aside class=\"polls\" data-voted=\"0\" data-name=\"poll_222308_monday_com_blog\"><h3 class=\"polls-question\">Are you currently using Zoho CRM?<\/h3><div class=\"polls__action\"><div class=\"polls-btn-wrapper\"><button data-answer=\"1\" class=\"polls-btn\"><span class=\"polls-btn__text\">Yes, and I want a different solution<\/span><span class=\"polls-btn__result\"><\/span><\/button><\/div><div class=\"polls-btn-wrapper\"><button data-answer=\"2\" class=\"polls-btn\"><span class=\"polls-btn__text\">No, weighing my options<\/span><span class=\"polls-btn__result\"><\/span><\/div><\/div><\/aside>\n"}]},{"main_heading":"What should you consider in a Zoho CRM alternative?","content_block":[{"acf_fc_layout":"text","content":"<p>Picking the right CRM isn\u2019t an easy choice. This is the software that\u2019s going to help you close more deals and increase your company\u2019s bottom line, after all. When shopping around, there are some core considerations to focus on to help steer you in the right direction.<\/p>\n<ul>\n<li><b>User-friendliness:<\/b> It may seem obvious, but many CRMs can feel clunky and complicated when you need something easy to use but still capable of tackling any sales workflow, no matter how complex<\/li>\n<li><b>Integration with the apps you already use:<\/b> Take stock of the sales tools and applications your team uses frequently and look for a CRM that offers seamless integrations with those apps<\/li>\n<li><b>Visual pipeline management:<\/b> With a good CRM, you don\u2019t only want to manage your <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/sales-pipeline-stages\/\">sales pipeline<\/a>, but you want to be able to see the deals in action to better assess status and next moves<\/li>\n<li><b>Budget and value:<\/b> Of course, one of the key considerations should be your company\u2019s budget, so look for a CRM that offers flexible pricing in addition to value in the features you\u2019re getting with each plan<\/li>\n<li><b>Advanced AI tools:<\/b> Most CRMs now are equipped with some form of AI, but you want to look for advanced <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/crm-with-ai\/\">AI CRM platforms<\/a> that will help you work more efficiently, like AI assistants, generative AI content, sales forecasting tools, and sentiment analysis, among others<\/li>\n<li><b>User reviews:<\/b> One of the best ways to make sure the CRM you\u2019re considering is worth your time is to look at what real users have to say about it on software review sites like <a href=\"https:\/\/www.g2.com\/\" target=\"_blank\" rel=\"noopener\">G2<\/a> or <a href=\"https:\/\/www.trustradius.com\/\" target=\"_blank\" rel=\"noopener\">TrustRadius<\/a><\/li>\n<\/ul>\n"}]},{"main_heading":"Top 7 alternatives to Zoho CRM","content_block":[{"acf_fc_layout":"text","content":"<p>We\u2019ve gathered some of the top Zoho CRM alternatives on the market and compared them for you below. Based on their unique features, pricing details, and a look at how they stack up to Zoho CRM, you can make the best decision on the CRM that\u2019s right for your organization.<\/p>\n<h3 class=\"p1 sub-title\">1. monday CRM<\/h3>\n"},{"acf_fc_layout":"image","image_type":"normal","image":301328,"image_link":""},{"acf_fc_layout":"text","content":"<p>Powered by AI and automation, <a href=\"https:\/\/monday.com\/crm\" target=\"_blank\" rel=\"noopener\">monday CRM<\/a> is a visual and flexible customer relationship management platform built on the monday.com Work OS. Sales teams can use monday CRM to track leads, manage pipelines, and automate workflows without any coding or technical expertise. With an intuitive interface that users love and advanced customization capabilities, organizations can tailor monday CRM to fit any sales process.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li><b>Sentiment analysis with AI:<\/b> Get to the bottom of how your customers and leads really feel by analyzing sentiment through communication history<\/li>\n<li><a href=\"https:\/\/monday.com\/blog\/work-management\/workflow-automation\/\"><b>Workflow automation<\/b><\/a><b>:<\/b> Automate repetitive tasks like follow-ups, lead assignments, and deal status updates to improve efficiency and reduce manual work<\/li>\n<li><b>AI assistance:<\/b> Write personalized emails, summarize calls and meetings, and organize pipelines and tasks in an instant all with AI<\/li>\n<\/ul>\n<h4>How does monday CRM compare to Zoho CRM?<\/h4>\n<p>monday CRM offers a more user-friendly and visually appealing interface compared to Zoho CRM, making it easier for teams to navigate and customize their sales pipelines. On popular review site, G2, <a href=\"https:\/\/www.g2.com\/products\/monday-crm\/reviews\">monday CRM users give it a 4.6\/5<\/a>, compared to Zoho CRM\u2019s 4.1\/5. Overall, users find monday CRM offers deeper integrations, better customization, and is easier to use than competitors.<\/p>\n<h4>monday CRM pricing<\/h4>\n<ul>\n<li>Pricing starts at $12\/seat\/month<\/li>\n<li>Four plans available: Basic, Standard, Pro, and Enterprise<\/li>\n<li>14-day free trial<\/li>\n<\/ul>\n<p><a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/monday-crm-vs-zoho-crm-a-side-by-side-comparison-guide\/\">Our in-depth comparison<\/a> gives a better overview of Zoho CRM and monday CRM side-by-side<\/p>\n<a class=\"cta-button blue-button\" aria-label=\"Try monday CRM\" href=\"https:\/\/auth.monday.com\/p\/crm\/users\/sign_up_new#soft_signup_from_step\" target=\"_self\">Try monday CRM<\/a>\n<h3 class=\"p1 sub-title\">2. Salesforce<\/h3>\n<p>Salesforce is a powerful CRM solution developed for businesses of all sizes, from startups to large enterprises. Salesforce is powered by AI, offering extensive automation features and smart workflows to speed up business processes. The software also offers tons of third-party integrations, making it ideal for teams that want to connect to a lot of different platforms.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li><b>Einstein AI:<\/b> Salesforce\u2019s AI assistant helps sales teams with predictive analytics to identify high-value leads, trend forecasting, and real-time recommendations for reps<\/li>\n<li><b>Extensive automation:<\/b> Automate lead assignments, approvals, and follow-ups with customizable workflows so that sales processes run smoothly<\/li>\n<li><b>Sales Cloud:<\/b> Salesforce Sales Cloud helps teams grow and work more productively on sales processes with AI agents, AI sales data and analytics, and more<\/li>\n<\/ul>\n<h4>How does monday CRM compare to Zoho CRM?<\/h4>\n<p>Salesforce offers a more comprehensive and enterprise-ready CRM experience compared to Zoho CRM, with deeper AI capabilities and greater scalability. While Zoho CRM is a good choice for small and medium businesses, Salesforce is better equipped to handle complex sales processes as well as advanced reporting and automations, which is why it\u2019s a better choice for larger organizations.<\/p>\n<h4>Salesforce pricing<\/h4>\n<ul>\n<li>Starting price: $25\/user\/month<\/li>\n<li>Choose from five plans: Starter Suite, Pro Suite, Enterprise, Unlimited, and Einstein 1 Service<\/li>\n<li>30-day free trial<\/li>\n<\/ul>\n<h3 class=\"p1 sub-title\">3. Freshsales<\/h3>\n"},{"acf_fc_layout":"image","image_type":"normal","image":222338,"image_link":""},{"acf_fc_layout":"text","content":"<p>Freshsales, part of the Freshworks suite, is a sales-focused CRM that helps businesses streamline customer interactions with AI-driven automation and built-in communication tools. Freshsales provides a streamlined CRM experience for sales and marketing teams by integrating email, phone, and chat functionalities within a single platform.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li><b>AI-powered lead scoring:<\/b> Leverage AI to automatically prioritize leads and assign intent scores based on engagement levels and buying intent<\/li>\n<li><b>Freddy AI:<\/b> Use Freddy AI assistant to work smarter with insights, lead management, deal recommendations, and even email writing<\/li>\n<li><b>Automated workflows:<\/b> Create simple rule-based automations to trigger follow-ups, assign leads to the right reps, and update deal statuses<\/li>\n<\/ul>\n<h4>How does Freshsales compare to Zoho CRM?<\/h4>\n<p>Freshsales provides a slightly more intuitive and sales-oriented experience compared to Zoho CRM. Users on <a href=\"https:\/\/www.g2.com\/products\/freshsales\/reviews\" target=\"_blank\" rel=\"noopener\">Freshsales\u2019 G2 page<\/a> give it a 4.5\/5 and highlight its ease of use, which is another reason some prefer it over Zoho CRM. Additionally, users have overall better feedback for Freshsales support, making it a good choice for teams who want a bit more guidance in implementing their CRM.<\/p>\n<h4>Freshsales pricing<\/h4>\n<ul>\n<li>Starting price: $9\/user\/month<\/li>\n<li>Choose from three plans: Growth, Pro, and Enterprise<\/li>\n<li>21-day free trial<\/li>\n<\/ul>\n<h3 class=\"p1 sub-title\">4. HubSpot CRM<\/h3>\n<p>HubSpot CRM offers free use of its platform with basic features, which is great for individuals or small teams who just want to dip their toes into new CRM software. Aside from the free plan, HubSpot CRM helps businesses align their sales, marketing, and customer service efforts in one place. With a user-friendly interface, automation, robust reporting tools, and AI-driven tools, HubSpot CRM is a great option for working more efficiently.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li><b>Live chat:<\/b> Connect with your clients and real-time website visitors to gather more potential customers and offer better customer experiences<\/li>\n<li><b>AI email writer:<\/b> HubSpot CRM\u2019s AI can help you generate and personalize sales outreach emails as well as templates for one-click responses<\/li>\n<li><b>Custom reporting:<\/b> Track and analyze your performance of sales reps in real time to get valuable insights into your sales processes<\/li>\n<\/ul>\n<h4>How does HubSpot CRM compare to Zoho CRM?<\/h4>\n<p>HubSpot CRM isn\u2019t alone in offering a free plan. Zoho CRM also offers a free plan for up to 3 users compared to just 2 users with HubSpot CRM. That said, HubSpot CRM stands out for offering more robust essential features at no cost compared to Zoho CRM\u2019s limited free tier. Not only that, but HubSpot CRM and Sales Hub\u2019s marketing tools make it a better option for businesses that want to align their sales and marketing efforts in a single, unified platform.<\/p>\n<h4>HubSpot CRM pricing<\/h4>\n<ul>\n<li>Free forever plan<\/li>\n<li>Starting price: $15\/user\/month<\/li>\n<li>Multiple Sales Hub plans available for small businesses and enterprises<\/li>\n<\/ul>\n<h3 class=\"p1 sub-title\">5. Pipedrive<\/h3>\n"},{"acf_fc_layout":"image","image_type":"normal","image":222345,"image_link":""},{"acf_fc_layout":"text","content":"<p>For teams who prioritize viewing their pipeline and processes to handle leads and deals, Pipedrive is a great option. This sales-focused CRM allows teams to <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/deal-management\/\">manage deals<\/a>, leads, and communication more efficiently with an easy drag-and-drop interface. Pipedrive streamlines sales processes by keeping pipelines organized so that leads don\u2019t fall through the cracks.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li><b>Pipedrive AI:<\/b> Replace manual processes with AI to get deep insights, recommendations, and automate tasks to speed up workflows<\/li>\n<li><b>AI automation:<\/b> Use AI to automate your entire sales cycle, from lead routing to follow-ups and communications<\/li>\n<li><b>Conversation syncing:<\/b> Sync up to five email accounts as well as calendars, calls, and meeting links directly into Pipedrive<\/li>\n<\/ul>\n<h4>How does Pipedrive compare to Zoho CRM?<\/h4>\n<p>For businesses looking for a simple, sales-focused CRM, Pipedrive can be a good choice. It\u2019s less complex than Zoho CRM and gives users a more streamlined experience with a strong emphasis on sales pipeline management and deal tracking. Teams can use the pipeline to close deals faster with minimal distractions.<\/p>\n<h4>Pipedrive pricing<\/h4>\n<ul>\n<li>Starting price: $14\/seat\/month<\/li>\n<li>Choose from five plans: Essential, Advanced, Professional, Power, and Enterprise<\/li>\n<li>14-day free trial<\/li>\n<\/ul>\n<h3 class=\"p1 sub-title\">6. Insightly<\/h3>\n<p>Insightly is a <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/crm-for-small-business\/\">CRM for small to mid-sized businesses<\/a>, offering a blend of sales, project management, and marketing automation features. Insightly allows users to manage customer relationships as well as post-sale projects, making it a great choice for businesses who want to convert contacts into projects.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li><b>AI features:<\/b> Generate summaries of email communications and craft personalized replies with AI<\/li>\n<li><b>Process automation<\/b>: Automate repetitive sales and operational task management to consistently <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/lead-nurturing\/\">nurture leads<\/a> and reduce redundant work<\/li>\n<li><b>Performance insights:<\/b> Get a look at your performance data in real-time to better understand sales cycles and leads<\/li>\n<\/ul>\n<h4>How does Insightly compare to Zoho CRM?<\/h4>\n<p>Insightly stands out with its built-in project management features and super simple interface. Insightly can feel less robust than Zoho CRM, but for some businesses, a light and <a href=\"https:\/\/monday.com\/blog\/crm-and-sales\/simple-crm\/\">simple CRM<\/a> makes more sense. For less \u2018techy\u2019 teams, Insightly can be a good CRM solution that still provides essential sales and lead management tools without feeling overwhelming.<\/p>\n<h4>Insightly pricing<\/h4>\n<ul>\n<li>Starting price: $29\/user\/month<\/li>\n<li>Choose from three plans: Plus, Professional, and Enterprise<\/li>\n<li>14-day free trial<\/li>\n<\/ul>\n<h3 class=\"p1 sub-title\">7. Bitrix24<\/h3>\n<p>Bitrix24 is an all-in-one business management platform that includes CRM, project management, e-commerce, and collaboration tools. Designed for teams that need more than just sales tracking, Bitrix24 provides a comprehensive suite of features to optimize business operations while centralizing customer data.<\/p>\n<h4>Key features<\/h4>\n<ul>\n<li><b>CoPilot AI assistant:<\/b> Bitrix24 includes a free AI-powered sales assistant to generate text, transcribe calls, score new leads, and forecast sales<\/li>\n<li><b>Omnichannel contact center:<\/b> Client messages from web forms, emails, chats, social media, and other channels all appear in a unified contact center<\/li>\n<li><b>Sales automation:<\/b> Automate client notification texts and emails, workflows to trigger deal changes in the pipeline, and sales reps updates based on deal status<\/li>\n<\/ul>\n<h4>How does Bitrix24 compare to Zoho CRM?<\/h4>\n<p>For teams that want to combine their CRM with a broader range of tools for marketing, project management, and e-commerce, Bitrix24 is a good choice. Teams can use the platform for HR management, building and monetizing a website, and collaboration, making it a more comprehensive solution for companies that need a unified workspace.<\/p>\n<h4>Bitrix24 pricing<\/h4>\n<ul>\n<li>Free forever plan with unlimited users<\/li>\n<li>Starting price: $49\/organization\/month<\/li>\n<li>Choose from five plans: Free, Basic, Standard, Professional, and Enterprise<\/li>\n<li>15-day free trial for higher-tier plans<\/li>\n<\/ul>\n"}]},{"main_heading":"monday CRM: The Zoho CRM alternative that will boost your sales\u00a0","content_block":[{"acf_fc_layout":"text","content":"<p>There is no shortage of Zoho CRM alternatives, the trick is picking the one that will grow with your business for years to come. Flexible solutions like <a href=\"https:\/\/monday.com\/crm\" target=\"_blank\" rel=\"noopener\">monday CRM<\/a> offer enough customization, integration, and automation features to really fit your team\u2019s processes like a glove, giving you a platform that\u2019s tailored to your needs.<\/p>\n"},{"acf_fc_layout":"image","image_type":"normal","image":301312,"image_link":""},{"acf_fc_layout":"text","content":"<p>monday CRM users love its user-friendly interface, which relies on drag-and-drop functionality to make it easy to customize boards, pipelines, and contacts just how you want them. Additionally, the advanced AI features help your team bypass redundant manual tasks and focus on more strategic and profit-generating tasks, like selling, nurturing relationships, and building better marketing campaigns.<\/p>\n<p>Aside from the features we covered earlier, here\u2019s a quick look at some other great monday CRM functionalities:<\/p>\n<ul>\n<li>Instantly generate data on incoming leads summaries, company details, and suggested discovery questions with the built-in AI assistant<\/li>\n<li>Use AI to extract the most important data from PDFs to get to the core of what matters in case studies, summaries, or contracts<\/li>\n<li>Route new leads to the right agent with AI to speed up the allocation process<\/li>\n<\/ul>\n"},{"acf_fc_layout":"image","image_type":"normal","image":301256,"image_link":""},{"acf_fc_layout":"text","content":"<ul>\n<li>Create personalized sales sequences using AI to better engage every customer at all stages of your pipeline<\/li>\n<li>View customizable dashboards with real-time data like deal stages, performance metrics, and your sales funnel for quick decision-making<\/li>\n<\/ul>\n"},{"acf_fc_layout":"image","image_type":"normal","image":301280,"image_link":""},{"acf_fc_layout":"text","content":"<ul>\n<li>Build accurate forecasts based on your current pipeline to predict future profits and intervene in at-risk deals<\/li>\n<li>Integrate over 500 different work tools like Zoom, Gmail, DocuSign, and hundreds of others for smooth data syncing<\/li>\n<li>Customize your deal procedures just by dragging and dropping columns or editing stages for the visuals that work best for you<\/li>\n<\/ul>\n"},{"acf_fc_layout":"image","image_type":"normal","image":301386,"image_link":""},{"acf_fc_layout":"text","content":"<ul>\n<li>Advanced email analytics allow you to see who opened your messages, clicked links, and more<\/li>\n<li>Capture leads by integrating work tools or by creating your own web forms directly from your CRM<\/li>\n<\/ul>\n<a class=\"cta-button blue-button\" aria-label=\"Try monday CRM\" href=\"https:\/\/auth.monday.com\/p\/crm\/users\/sign_up_new#soft_signup_from_step\" target=\"_self\">Try monday CRM<\/a>\n"}]},{"main_heading":"6 easy steps to migrate from Zoho CRM to monday CRM","content_block":[{"acf_fc_layout":"text","content":"<p>It may seem like a headache to move from one platform to another when you\u2019re already settled, but migrating to a new CRM when you\u2019ve outgrown your last one will significantly benefit your team in the long run. With the right planning and some patience, migrating from Zoho CRM, or any other CRM solution, to monday CRM doesn\u2019t need to be complicated. Here\u2019s what it looks like in a few brief steps:<\/p>\n<ol>\n<li><b>Export your data from Zoho CRM<\/b>: First, start by sorting and downloading data like contacts, leads, deals, and custom fields as CSV files<\/li>\n<li><b>Clean and format your data<\/b>: Remove duplicates, correct formatting issues, and make sure field names align with monday CRM<\/li>\n<li><b>Set up your monday CRM workspace<\/b>: Before importing your data from Zoho CRM, first create boards, pipelines, integrations, and automations to match your processes<\/li>\n<li><b>Import data into monday CRM<\/b>: Import your data from your CSV files and map fields correctly to avoid errors<\/li>\n<li><b>Organize imported data<\/b>: In case data doesn\u2019t match up 100%, you want to check for missing information, adjust settings, and categorize data before going live<\/li>\n<li><b>Train your team and run tests<\/b>: Provide team training on monday CRM\u2019s features and run tests on processes like automations, incoming leads, and integrations<\/li>\n<\/ol>\n<p>Another core benefit of migrating from Zoho CRM to monday CRM is that the platform is so much more than just a CRM. As part of the monday.com ecosystem, users can rely on one platform to handle projects, development projects, and deliver exceptional customer service.<\/p>\n<p>monday CRM seamlessly connects data across its products, so you can start new projects based on deals or open tickets to resolve customer issues all from one CRM. With one AI-powered platform to handle all your operations, your team can work more productively and optimize every single customer interaction.<\/p>\n<div class=\"accordion faq\" id=\"faq-1\">\n  <h2 class=\"accordion__heading section-title text-left\">FAQs<\/h2>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-1\" href=\"#q-1-1\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">What are the disadvantages of Zoho CRM?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-1-1\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-1\">\n      <p>Zoho CRM can be complex for new users, with a steep learning curve due to its extensive features and customization options. Additionally, some users report slower customer support response times.<\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-1\" href=\"#q-1-2\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">Who are Zoho\u2019s main competitors?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-1-2\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-1\">\n      <p>Zoho CRM\u2019s main competitors include software like monday CRM, Salesforce, HubSpot CRM, and others. These platforms offer similar sales and automation features, with different pricing options and varying focuses on usability, scalability, and integrations.<\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-1\" href=\"#q-1-3\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">Is Zoho CRM really free?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-1-3\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-1\">\n      <p>Yes, Zoho CRM offers a completely free plan, but it is limited to three users and includes only basic features. Free doesn\u2019t always equal value, and businesses that need advanced automation, detailed analytics, or more integrations will be better off with a higher-tiered plan for full functionality.<\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-1\" href=\"#q-1-4\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">what is the best alternative to zoho CRM        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-1-4\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-1\">\n      <p>For teams looking for a more modern and flexible alternative to Zoho CRM, monday sales CRM is the top choice. While Zoho is known for its deep, complex feature set, monday sales CRM excels by providing a highly visual, intuitive interface that requires zero technical expertise to set up.<\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-1\" href=\"#q-1-5\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">What are the key advantage of switching to monday CRM        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-1-5\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-1\">\n      <p>The key advantage of switching to monday CRM is its adaptability. Unlike the rigid structures often found in Zoho, our platform allows you to customize every board, automation, and deal stage to fit your specific sales process\u2014not the other way around. Additionally, because it is built on the monday.com Work OS, you can seamlessly connect your sales pipeline to project management, marketing, and post-sales activities all in one unified workspace.<\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-1\" href=\"#q-1-6\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">We\u2019re outgrowing Zoho CRM and need more powerful sales automation. Can monday CRM handle complex workflows?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-1-6\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-1\">\n      <p>As your business scales, monday CRM provides a more flexible, no-code automation engine compared to the rigid structures of Zoho. The platform allows you to automate complex, multi-departmental workflows\u2014like instantly syncing sales wins with project management or finance\u2014without needing a developer. This ensures your processes remain agile and transparent even as your team size and deal volume grow.<\/p>\n    <\/div>\n  <\/div>\n  <script type='application\/ld+json'>{\n    \"@context\": \"https:\\\/\\\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What are the disadvantages of Zoho CRM?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Zoho CRM can be complex for new users, with a steep learning curve due to its extensive features and customization options. 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These platforms offer similar sales and automation features, with different pricing options and varying focuses on usability, scalability, and integrations.<\/p>\n"},{"question":"Is Zoho CRM really free?","answer":"<p>Yes, Zoho CRM offers a completely free plan, but it is limited to three users and includes only basic features. Free doesn\u2019t always equal value, and businesses that need advanced automation, detailed analytics, or more integrations will be better off with a higher-tiered plan for full functionality.<\/p>\n"},{"question":"what is the best alternative to zoho CRM","answer":"<p>For teams looking for a more modern and flexible alternative to Zoho CRM, monday sales CRM is the top choice. 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Can monday CRM handle complex workflows?","answer":"<p>As your business scales, monday CRM provides a more flexible, no-code automation engine compared to the rigid structures of Zoho. The platform allows you to automate complex, multi-departmental workflows\u2014like instantly syncing sales wins with project management or finance\u2014without needing a developer. This ensures your processes remain agile and transparent even as your team size and deal volume grow.<\/p>\n"}]}],"activate_cta_banner":false,"banner_url":"","main_text_banner":"","sub_title_banner":"","sub_title_banner_second":"","banner_button_text":"","below_banner_line":"","use_customized_cta":false,"custom_schema_code":"","show_sidebar_sticky_banner":false,"show_contact_sales_button":"default","custom_header_banner":false,"menu_cta_override":{"label":"","url":""},"override_contact_sales_label":"","override_contact_sales_url":"","post_date":"20260308"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Zoho CRM Alternatives: 7 Competitors To Try In 2026<\/title>\n<meta name=\"description\" content=\"These Zoho CRM alternatives, including monday CRM, are great choices for teams looking to sell more with simple software. Keep reading to discover more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/monday.com\/blog\/crm-and-sales\/zoho-crm-alternatives\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"7 Zoho CRM alternatives to try in 2026\" \/>\n<meta property=\"og:description\" content=\"These Zoho CRM alternatives, including monday CRM, are great choices for teams looking to sell more with simple software. 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