{"id":165144,"date":"2024-10-09T06:20:11","date_gmt":"2024-10-09T06:20:11","guid":{"rendered":"https:\/\/monday.com\/blog\/?p=165144"},"modified":"2025-09-11T07:49:07","modified_gmt":"2025-09-11T07:49:07","slug":"zoho-crm-vs-hubspot","status":"publish","type":"post","link":"https:\/\/monday.com\/blog\/crm-and-sales\/zoho-crm-vs-hubspot\/","title":{"rendered":"Zoho CRM vs. HubSpot: features, pricing, user reviews, &#038; more"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":207160,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"pages\/cornerstone-primary.php","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"Zoho CRM Vs. Hubspot: Features, Pricing, & Reviews Comparison","_yoast_wpseo_metadesc":"Zoho CRM vs. Hubspot: Which is right for your team? We compare each software\u2019s features, pricing, customer reviews, integrations, ease of use, & more.","monday_item_id":10045827355,"monday_board_id":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[13913],"tags":[],"class_list":["post-165144","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-and-sales"],"acf":{"sections":[{"acf_fc_layout":"content_1","blocks":[{"main_heading":"","content_block":[{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">Zoho CRM and HubSpot are two household names in the CRM world. And while they\u2019re both solid CRM options, offering advanced features for companies to strengthen their relationships with customers, each have their specific strengths and weaknesses.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 200;\">We\u2019ve broken down their differences \u2014 examining each of the software\u2019s key features, integrations, pricing, customer reviews, and ease of use. By the end of this blog post, you\u2019ll have all the information you need to make a well-informed decision on which CRM will be the best solution for your company\u2019s unique needs and budget. We\u2019ll also discuss monday CRM as a potential alternative to both of these CRMs, which you might just find is the best fit for your organization.\u00a0<\/span><\/p>\n<a class=\"cta-button blue-button\" aria-label=\"Try monday CRM\" href=\"https:\/\/auth.monday.com\/p\/crm\/users\/sign_up_new#soft_signup_from_step\" target=\"_self\">Try monday CRM<\/a>\n"}]},{"main_heading":"Zoho CRM vs. Hubspot at a glance","content_block":[{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">Before we get into the details that distinguish these platforms, here\u2019s a quick list for you to better understand what sets the two platforms apart.\u00a0<\/span><\/p>\n\n<table id=\"tablepress-269\" class=\"tablepress tablepress-id-269 bold-left-column\">\n<thead>\n<tr class=\"row-1\">\n\t<td class=\"column-1\"><\/td><th class=\"column-2\">HubSpot<\/th><th class=\"column-3\">Zoho CRM<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Best for<\/td><td class=\"column-2\">An all-in-one CRM solution for large teams<\/td><td class=\"column-3\">An affordable, customizable CRM <\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Popular features<\/td><td class=\"column-2\">-Zia AI<br \/>\n-Omnichannel communication<br \/>\n-Real-time reporting<br \/>\n-Journey maps <\/td><td class=\"column-3\">-Breeze AI-powered sales prospecting<br \/>\n-Email template builder<br \/>\n-Meeting scheduler<br \/>\n-Interactive cards<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Integrations<\/td><td class=\"column-2\">1000+ apps<\/td><td class=\"column-3\">900+ apps<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Pricing<\/td><td class=\"column-2\">Paid plans range from  $15\/user\/month - $150\/user\/month<\/td><td class=\"column-3\">Paid plans range from  $14\/user\/month - $52\/user\/month<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Ease of use<\/td><td class=\"column-2\">8.7\/10 on G2 <\/td><td class=\"column-3\">8.2\/10 on G2<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Customer support <\/td><td class=\"column-2\">8.6\/10 on G2 - highly responsive support included  with all paid plans  <\/td><td class=\"column-3\">7.6\/10 on G2 - highly responsive support available for an extra 20-25% of plan cost<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">Customer reviews<\/td><td class=\"column-2\">4.4\/5 stars on G2<\/td><td class=\"column-3\">4.1\/5 stars on G2<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-269 from cache -->\n"}]},{"main_heading":"Zoho CRM vs. Hubspot: features ","content_block":[{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">Both Zoho CRM and HubSpot Sales Hub offer the basic features one would expect from a CRM \u2014 things like automation, lead scoring, deal tracking, pipeline management &amp; contact management. But, the qualities of these features on each platform differ.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 200;\">As a whole, HubSpot has more extensive features including powerful marketing features. Zoho CRM\u2019s features, while still robust, are better catered for small-medium businesses \u2014 although they\u2019re considered to be more customizable than Zoho\u2019s features.\u00a0<\/span><\/p>\n<h3><b>\u00a0Zoho CRM features<\/b><\/h3>\n<ul>\n<li aria-level=\"1\"><b>Zia AI, <\/b><span style=\"font-weight: 200;\">a powerful AI assistant that can identify patterns, take notes, predict the future of a sale, detect anomalies, automate tasks, and includes a <\/span><span style=\"font-weight: 200;\">conversational assistant option<\/span><\/li>\n<li aria-level=\"1\"><b>Omnichannel communication<\/b><span style=\"font-weight: 200;\"> to\u00a0 communicate in real time with customers and prospects and get notified when someone interacts with your brand through any channel whether email, phone, or social media<\/span><\/li>\n<li aria-level=\"1\"><b>Custom components<\/b><span style=\"font-weight: 200;\"> and layouts such as custom\u00a0 dashboards, modules, fields, and buttons to have control over the way you view the information that comes into the CRM<\/span><\/li>\n<li aria-level=\"1\"><b>Real-time reporting <\/b><span style=\"font-weight: 200;\">that includes powerful filtering options, predefined templates, and multidimensional, custom reports\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Command Center<\/b><span style=\"font-weight: 200;\"> to personalize customer journeys, discovering and visualizing them in real-time with intuitive journey maps<\/span><\/li>\n<li aria-level=\"1\"><b>Workflow automatio<\/b><span style=\"font-weight: 200;\"><strong>n<\/strong> to create optimized, custom workflows that help you reduce manual data entry, repetitive tasks, eliminate redundancies, and speed up your overall process<\/span><\/li>\n<\/ul>\n<h3><b>\u00a0HubSpot Sales Hub features\u00a0<\/b><\/h3>\n<ul>\n<li aria-level=\"1\"><b>Deep pipeline insights <\/b><span style=\"font-weight: 200;\">to accurately forecast performance allowing sales reps to hit their goals<\/span><\/li>\n<li aria-level=\"1\"><b>Email template builder<\/b><span style=\"font-weight: 200;\"> with built-in reporting to personalize and reuse successful emails\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Breeze prospecting<\/b><span style=\"font-weight: 200;\"> for AI-powered sales prospecting to focus outreach efforts on quality leads<\/span><\/li>\n<li aria-level=\"1\"><b>Interactive cards<\/b><span style=\"font-weight: 200;\"> are known as Playbooks so sales teams &amp; marketing teams can gain access to scripts, battle cards, and positioning guidelines in one palace\u00a0\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Meeting scheduling<\/b><span style=\"font-weight: 200;\">\u00a0for simple, automated bookings with prospective clients<\/span><\/li>\n<\/ul>\n"}]},{"main_heading":"Zoho CRM vs. Hubspot: integrations","content_block":[{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">For a CRM to be most effective, it should act as an all-in-one solution for all your sales and marketing activities. That\u2019s why it\u2019s important that your customer relationship management software integrates with other apps so you can connect all the work tools you already use in one cohesive location. Both Zoho and Hubspot offer substantially good integration options.\u00a0<\/span><\/p>\n<h3><b>Zoho CRM integrations<\/b><\/h3>\n<p><span style=\"font-weight: 200;\">Zoho CRM integrates with 900+ apps ensuring a wide range of options for businesses of any size including Google Workspace, PanDoc, Microsoft 365, Zoom, Shopify, and more.\u00a0<\/span><\/p>\n<h3><b>HubSpot integrations<\/b><\/h3>\n<p><span style=\"font-weight: 200;\">HubSpot\u2019s App ecosystem integrates with over 1000 apps for solid workflow integrations across many categories including marketing, sales productivity, and more. Some of the popular integrations include Salesforce, Zapier, WordPress, and Canva.<\/span><\/p>\n"}]},{"main_heading":"Zoho CRM vs. Hubspot: pricing","content_block":[{"acf_fc_layout":"text","content":"<p><span style=\"font-weight: 200;\">Pricing is one of the major distinctions between Zoho CRM and Hubspot, as Zoho\u2019s pricing plan is significantly more affordable, and therefore a better fit for small and medium businesses with limited budgets. Both software offers a free plan, although Hubspot\u2019s free plan is considerably more comprehensive than Zoho\u2019s.\u00a0<\/span><\/p>\n<h3 class=\"p1\"><b>Zoho CRM pricing<\/b><\/h3>\n<ul class=\"ul1\">\n<li class=\"li1\"><b>Free:<\/b> for up to 3 users and comes with the essentials like leads, documents, and mobile apps.<\/li>\n<li class=\"li1\"><b>Standard<\/b>: $14\/user\/month includes basic modules, sales forecasting, multiple sales pipelines, deal pipelines &amp; lead scoring.<\/li>\n<li class=\"li1\"><b>Professional<\/b>: $23\/user\/month includes blueprint, inventory management, CPQ, Google Ads integration, Scheduled mass email &amp; email integrations.<\/li>\n<li class=\"li1\"><b>Enterprise<\/b>: $40\/user\/month includes an AI assistant, custom functions, territory management, and multi-user portals.<\/li>\n<li class=\"li1\"><b>Ultimate<\/b>: $52\/user\/month includes enhanced feature limits, extended AI capabilities, advanced customizations, advanced analytics, unified business insights &amp; higher-level data admin.<\/li>\n<\/ul>\n<h3 class=\"p1\"><b>HubSpot pricing\u00a0<\/b><\/h3>\n<ul class=\"ul1\">\n<li class=\"li1\"><b>Free tools:<\/b> offers foundational tools for up to 2 users to get started including sales tools, marketing tools, content management tools, service tools, operations tools, and commerce tools.<\/li>\n<li class=\"li1\"><b>Sales Hub Starter: <\/b>$15\/user\/month, includes free sales tools with increased limits plus simple automation, goals, conversion routing, and HubSpot-provided phone numbers.<\/li>\n<li class=\"li1\"><b>Sales Hub Professional: <\/b>$90\/user\/month, includes sales workspace, forecasting, coaching playlist &amp; call transcription.<\/li>\n<li class=\"li1\"><b>Sales Hub Enterprise: <\/b>$150\/user\/month, includes conversation intelligence, recurring revenue tracking, advanced permissions, lead form routing, and custom objects.<\/li>\n<\/ul>\n"}]},{"main_heading":"Zoho CRM vs. Hubspot: ease of use","content_block":[{"acf_fc_layout":"text","content":"<p class=\"p1\">For a CRM to be successful, the user experience must be seamless so customers can easily navigate the software to reach its full potential.<\/p>\n<p class=\"p1\">Both HubSpot Sales Hub and Zoho CRM have a relatively user-friendly, simple interface, which is particularly notable for HubSpot because of its more comprehensive features. Hubspot\u2019s interface does receive better ratings for its sleek, simple interface while Zoho\u2019s is reportedly less polished.<\/p>\n<h3 class=\"p1\"><b>Zoho CRM ease of use<\/b><\/h3>\n<p class=\"p1\"><strong>Ease of use scores <a href=\"https:\/\/www.g2.com\/compare\/hubspot-sales-hub-vs-zoho-crm\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">8.2\/10 <\/span><\/a>according to G2 users\u00a0<\/strong><\/p>\n<p class=\"p1\">Zoho CRM\u2019s interface is inherently simple as a product geared more toward smaller businesses. While users generally note that it&#8217;s easy to navigate and learn, the UI isn\u2019t necessarily as pleasant to use as more polished software. Some users have reported the interface\u2019s design to be \u201cclunky\u201d and\u00a0 \u201ccomplex\u201d with \u201ctoo much stuff on the screen.\u201d Users do however praise the interface\u2019s simple customization abilities.<\/p>\n<h3 class=\"p1\"><b>HubSpot ease of use\u00a0<\/b><\/h3>\n<p class=\"p1\"><strong>Ease of use scores an <a href=\"https:\/\/www.g2.com\/compare\/hubspot-sales-hub-vs-zoho-crm\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">8.7\/10<\/span><\/a> according to G2 users<\/strong><\/p>\n<p class=\"p1\">Multiple users note that the platform is \u201csimple,\u201d \u201cuser-friendly,\u201d and \u201cmodern\u201d especially compared to its other advanced CRM competitors like Salesforce. The sleek interface is intuitive to navigate, and although more advanced tools take more time to learn and set up, there are plenty of extensive resources and onboarding guides.<\/p>\n"}]},{"main_heading":"Zoho CRM vs. Hubspot: customer support","content_block":[{"acf_fc_layout":"text","content":"<p class=\"p1\">Customers tend to love HubSpot\u2019s customer support while there are less favorable reviews about Zoho CRM\u2019s customer support. Both offer different support options, but the main distinctions are that:<\/p>\n<ul class=\"ul1\">\n<li class=\"li1\">Zoho CRM offers email, chat, and call support on its free plan while HubSpot does not<\/li>\n<li class=\"li1\">All paid users of HubSpot CRM receive 24\/7 support while not all paid Zoho users do<\/li>\n<li class=\"li1\">Support is included in HubSpot\u2019s plan while you need to pay extra for better quality support with Zoho<\/li>\n<\/ul>\n<h3 class=\"p1\"><b>Zoho CRM customer support<\/b><\/h3>\n<p class=\"p1\"><b>Quality of support according to the <\/b><a href=\"https:\/\/www.g2.com\/compare\/hubspot-sales-hub-vs-zoho-crm\" target=\"_blank\" rel=\"noopener\"><span class=\"s2\"><b>G2 community<\/b><\/span><\/a><b>:<\/b> 7.6\/10<\/p>\n<p class=\"p1\">The support options for Zoho are as follows:<\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><b>Classic Support <\/b>&#8211; for all users including ones using the free plan team through email, call, or chat, or scheduling a remote assistance session available 8 hours a day 5 days a week<\/li>\n<li class=\"li1\"><b>Premium Support<\/b> &#8211; for 20% of the subscription fee users can purchase this support option including 24-hour support Monday-Friday, personalized onboarding sessions, and faster response time<\/li>\n<li class=\"li1\"><b>Enterprise Support &#8211; <\/b>for 25% of the subscription fee users can purchase enterprise support which includes 24\/7 multichannel support via email, toll-free calls, chat, and remote access<\/li>\n<\/ul>\n<h3 class=\"p1\"><b>HubSpot customer support<\/b><\/h3>\n<p class=\"p1\"><strong>Quality of support according to the <a href=\"https:\/\/www.g2.com\/compare\/hubspot-sales-hub-vs-zoho-crm\" target=\"_blank\" rel=\"noopener\"><span class=\"s2\">G2 community<\/span><\/a>: 8.6\/10<\/strong><\/p>\n<p class=\"p1\">HubSpot\u2019s customer support options include:<\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><b>HubSpot&#8217;s free tools<\/b> &#8211; users can access the knowledge base and Hubspot Academy community<\/li>\n<li class=\"li1\"><b>HubSpot starter subscription<\/b> &#8211; includes 24\/7 chat and email support channels<\/li>\n<li class=\"li1\"><b>HubSpot Professional or Enterprise <\/b>&#8211; also includes phone &amp; call-back support<\/li>\n<\/ul>\n"}]},{"main_heading":"Zoho CRM vs. Hubspot: customer reviews","content_block":[{"acf_fc_layout":"text","content":"<p class=\"p1\">To get a true sense of what a CRM is like, it\u2019s best to go straight to the source: the customers.\u00a0 Review sites are a great tool to hear what real users have to say about their experience. Sourced from reviews on Capterra and G2,\u00a0 the general sentiment about each product is good, although HubSpot boasts slightly better ratings.<\/p>\n<h3 class=\"p1\"><b>Zoho CRM customer reviews<\/b><\/h3>\n<p class=\"p1\"><span class=\"s1\"><a href=\"https:\/\/www.g2.com\/products\/zoho-crm\/reviews\" target=\"_blank\" rel=\"noopener\"><b>G2 rating:<\/b><\/a><\/span> 4.1\/5 stars based on 2500+ reviews<\/p>\n<p class=\"p1\">Most of Zoho CRM\u2019s reviews are positive, with users highlighting its extensive customization options with one user calling it the <em>\u201c<b>customization champ<\/b>.\u201d<\/em><\/p>\n<p class=\"p1\">\u00a0\u201cI can tailor it to our specific sales process, adding custom fields, pipelines, and layouts. This keeps everything organized and makes it easy to find exactly what I need.\u201d<\/p>\n<p class=\"p1\">Some additional users do note the lack of advanced features and there are mixed reviews on customer support\u00a0 \u2014 which likely reflects whether the user paid for the upgraded plan or lower-tier plan.<\/p>\n<p class=\"p1\">Another user says the software <em>\u201chas a lot of features and modules and covers most of the business solutions and scenarios\u2026However, some <b>basic features are missing<\/b> and reprogramming is really difficult and cumbersome\u2026 support sometimes is not understanding what you need.\u201d<\/em><\/p>\n<h3 class=\"p1\"><b>HubSpot customer reviews<\/b><\/h3>\n<p class=\"p1\"><strong><span class=\"s1\"><a href=\"https:\/\/www.g2.com\/products\/hubspot-marketing-hub\/reviews\" target=\"_blank\" rel=\"noopener\">G2 rating<\/a>: <\/span>4.4\/5 stars based on nearly 12,000 reviews<\/strong><\/p>\n<p class=\"p1\">Users have many positive things to say about the software\u2019s interface design, integrations, and functions. One user sums it up by saying,<\/p>\n<p class=\"p1\"><em>\u201cWhat I enjoy best about HubSpot Sales Hub is its <b>simple and user-friendly interface<\/b>, all of the features are simple to explore and useful. Integrating HubSpot with other platforms, such as HubSpot Marketing Hub, produces a<b> cohesive ecosystem that boosts our overall efficiency<\/b>. I also like real-time tracking and reporting tools, which give significant insights into our sales success and consumer behavior, allowing us to make data-driven choices. I use it on a weekly basis.\u201d<\/em><\/p>\n<p class=\"p1\">Most of the negative reviews have to do with pricing, although some users feel the hefty price tag may be worth it. One reviewer says, \u201c<em>The <b>costs can be prohibitive for startups<\/b>. The support and UI are worth the extra cost, but it can be too high for some businesses to engage.\u201d<\/em><\/p>\n"}]},{"main_heading":"Zoho CRM vs. HubSpot: which platform is right for you?\u00a0","content_block":[{"acf_fc_layout":"text","content":"<p class=\"p1\">The choice between Zoho CRM and HubSpot isn\u2019t black or white but depends uniquely on your team\u2019s priorities and specific needs. To sum it up:<\/p>\n<p class=\"p1\"><b>Zoho is better for affordability and customization.<\/b> If you\u2019re a smaller company that needs solid CRM software at a relatively low price tag, Zoho CRM is likely the better choice for you.<\/p>\n<p class=\"p1\"><b>HubSpot is better as a full-fledged CRM solution<\/b> for scaling companies. If you\u2019re a larger company with a larger budget looking for an all-in-one CRM, HubSpot could be a better choice.<\/p>\n<p class=\"p1\">That said, HubSpot and Zoho are far from being the only CRM options to choose from. For a platform that\u2019s intuitive, customizable, scalable, and still affordable \u2014 with strikingly high user reviews \u2014 you may want to consider monday CRM.<\/p>\n<p class=\"p1\"><a class=\"cta-button blue-button\" aria-label=\"Try monday CRM\" href=\"https:\/\/auth.monday.com\/p\/crm\/users\/sign_up_new#soft_signup_from_step\" target=\"_self\">Try monday CRM<\/a><\/p>\n"}]},{"main_heading":"monday CRM: a customizable, intuitive, & comprehensive alternative to HubSpot and Zoho CRM","content_block":[{"acf_fc_layout":"text","content":"<p class=\"p1\">monday CRM is a fully customizable, dedicated sales platform for all kinds of teams. We arm our customers with flexible tools to make their teams more productive and grow their businesses faster\u00a0 \u2014 the way they want. Here\u2019s what we offer:<\/p>\n<h3 class=\"p1\"><b>Extensive features to boost efficiency at all stages of the customer lifecycle\u00a0<\/b><\/h3>\n"},{"acf_fc_layout":"image","image_type":"normal","image":165152,"image_link":null},{"acf_fc_layout":"text","content":"<p class=\"p1\">Our<b> <\/b>CRM features help take your workflows to the next level by automating repetitive work, centralizing customer communication, and organizing data in one place. Some of our core features include:<\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><b>27+ work views<\/b> to visualize progress including Kanban, Gantt, Timeline, Calendar, Workload &amp; more<\/li>\n<li class=\"li1\"><b>Custom dashboards<\/b> to instantly report your deal progress, sales figures, and team performance<\/li>\n<li><b>Customizable automations<\/b> to save you time by implementing rules that automatically assign leads to reps, set reminders for upcoming activities, notify sales teams when a lead opens an email, create custom reports and more<\/li>\n<\/ul>\n"},{"acf_fc_layout":"image","image_type":"normal","image":165158,"image_link":null},{"acf_fc_layout":"text","content":"<ul class=\"ul1\">\n<li class=\"li1\"><b>Advanced email tools <\/b>to<b> <\/b>personalize your email marketing with AI-assisted email composition, personalized email functions, email tracking\/ sync, and more<\/li>\n<li class=\"li1\"><b>360\u00b0 contact management<\/b> to gain a comprehensive view of your customers, keep a record of all contact details and account information, log activities, and send emails from one place<\/li>\n<\/ul>\n"},{"acf_fc_layout":"image","image_type":"normal","image":165164,"image_link":null},{"acf_fc_layout":"text","content":"<h3 class=\"p1\"><b>200 + integrations\u00a0<\/b><\/h3>\n<p class=\"p1\">We offer all the app integrations you need so you can use your favorite additional tools within our platform. Some of our popular integrations include Google Workspace, Slack, DocuSign, and Zoom, as well as social media integrations such as LinkedIn, Twitter, and Facebook.<\/p>\n<h3 class=\"p1\"><b>An incredibly intuitive, easy-to-use interface<\/b><\/h3>\n<p class=\"p1\">Our platform\u2019s ease of use scores<b> 9\/10<\/b> on G2, which is<b> .3 higher<\/b> than HubSpot and <b>.8 higher <\/b>than Zoho CRM. Ease of admin also scores high at <b>8.9\/10<\/b>, .<b>3 higher <\/b>than HubSpot, and <b>1 full point higher <\/b>than Zoho CRM. Customers actually enjoy using our interface because it\u2019s colorful, interactive, completely customizable, most importantly and simple to navigate.<\/p>\n<h3 class=\"p1\"><b>Flexible pricing tiers according to your needs<\/b><\/h3>\n<p class=\"p1\">Our basic CRM starts at just $12 per seat \/month, but we offer a variety of affordable plans so you can pay for the features you need \u2014 making our CRM accessible to businesses of all sizes. Learn more about our pricing plan on our <a href=\"https:\/\/monday.com\/pricing\" target=\"_blank\" rel=\"noopener\">pricing page.<\/a><\/p>\n<h3 class=\"p1\"><b>24\/7 customer support for all customers\u00a0<\/b><\/h3>\n<p class=\"p1\">Our quality of support is rated <b>8.7\/10 on G2<\/b>, which is <b>.1<\/b>\u00a0 higher than HubSpot and<b> 1 full point<\/b> higher than Zoho CRM. To ensure all customers can have the most pleasant user experience possible with our platform, we offer 24\/7\/ phone support 365 days a year for all customers. There\u2019s also a community forum, <a href=\"https:\/\/support.monday.com\/hc\/en-us\" target=\"_blank\" rel=\"noopener\"><span class=\"s2\">knowledge base<\/span><\/a>, instructional videos, and daily live webinars.<\/p>\n<p class=\"p1\">User reviews for monday CRM are higher than both Zoho CRM (4.1 stars) and HubSpot CRM (4.4 stars) with a rating of<b> 4.6\/5 stars on G2.\u00a0<\/b><\/p>\n<p class=\"p1\"><em>One reviewer says \u201cmonday CRM is incredibly <b>user-friendly<\/b> and offers a vari<b>ety of support options<\/b> for any questions you may have. The boards are <b>highly customizable<\/b>, allowing for versatile project management solutions, which is perfect for keeping our small office connected and informed about ongoing projects\u2026 <b>Its customer support service is one of the best in the industry<\/b>.\u201d<\/em><\/p>\n<p class=\"p1\">But don\u2019t just take our (and our customers&#8217;) word for it. Try monday CRM for yourself with a 14-day free trial and see how it easy it is to boost your team\u2019s performance and supercharge customer relationships.<\/p>\n<a class=\"cta-button blue-button\" aria-label=\"Try monday CRM\" href=\"https:\/\/auth.monday.com\/p\/crm\/users\/sign_up_new#soft_signup_from_step\" target=\"_self\">Try monday CRM<\/a>\n<div class=\"accordion faq\" id=\"faq-zoho-crm-vs-hubspot\">\n  <h2 class=\"accordion__heading section-title text-left\">FAQs <\/h2>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-zoho-crm-vs-hubspot\" href=\"#q-zoho-crm-vs-hubspot-1\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">Which one is better, Zoho or HubSpot?         <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-zoho-crm-vs-hubspot-1\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-zoho-crm-vs-hubspot\">\n      <p>Zoho and HubSpot are both popular CRM software options, and each have their unique advantages making them better suited to different types of teams. Zoho CRM is cheaper than Hubspot, with more customization capabilities, making it the better option for smaller teams on a tight budget. HubSpot, on the other hand, offers more advanced features and a more intuitive interface, making it a better option for larger teams looking for a comprehensive CRM solution. <\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-zoho-crm-vs-hubspot\" href=\"#q-zoho-crm-vs-hubspot-2\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">Are Zoho CRM and HubSpot free?         <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-zoho-crm-vs-hubspot-2\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-zoho-crm-vs-hubspot\">\n      <p>Both Zoho CRM and HubSpot both offer free plans which are more limited versions of their software. To receive the full features and benefits of each platform, you\u2019ll have to upgrade to a paid plan. <\/p>\n    <\/div>\n  <\/div>\n    <div class=\"accordion__item\">\n    <a class=\"accordion__button d-block\" data-toggle=\"collapse\" data-parent=\"#faq-zoho-crm-vs-hubspot\" href=\"#q-zoho-crm-vs-hubspot-3\"\n      aria-expanded=\"false\">\n      <h3 class=\"accordion__question\">What are the benefits of using a CRM?        <svg class=\"angle-arrow angle-arrow--down\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.5303 20.8839C16.2374 21.1768 15.7626 21.1768 15.4697 20.8839L7.82318 13.2374C7.53029 12.9445 7.53029 12.4697 7.82318 12.1768L8.17674 11.8232C8.46963 11.5303 8.9445 11.5303 9.2374 11.8232L16 18.5858L22.7626 11.8232C23.0555 11.5303 23.5303 11.5303 23.8232 11.8232L24.1768 12.1768C24.4697 12.4697 24.4697 12.9445 24.1768 13.2374L16.5303 20.8839Z\" fill=\"black\"\/>\n        <\/svg>\n      <\/h3>\n    <\/a>\n    <div id=\"q-zoho-crm-vs-hubspot-3\" class=\"accordion__answer collapse collapse--md\" data-parent=\"#faq-zoho-crm-vs-hubspot\">\n      <p>A customer relationship management software offers many benefits that improve operational and efficiency enhance customer experiences. Some of them include:<br \/>\n-More accurate analytics and reporting<br \/>\n-Higher customer retention rates<br \/>\n-Centralized customer data<br \/>\n-Greater efficiency and productivity<br \/>\n-Enhanced communication and collaboration<\/p>\n    <\/div>\n  <\/div>\n  <script type='application\/ld+json'>{\n    \"@context\": \"https:\\\/\\\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Which one is better, Zoho or HubSpot? \",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Zoho and HubSpot are both popular CRM software options, and each have their unique advantages making them better suited to different types of teams. Zoho CRM is cheaper than Hubspot, with more customization capabilities, making it the better option for smaller teams on a tight budget. 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That said, monday.com encourages readers to verify all information directly.<\/i>","post_title":"Competitor disclaimer","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"competitor-disclaimer","to_ping":"","pinged":"","post_modified":"2024-10-15 07:24:02","post_modified_gmt":"2024-10-15 07:24:02","post_content_filtered":"","post_parent":0,"guid":"https:\/\/monday.com\/blog\/?post_type=disclaimer&#038;p=145596","menu_order":0,"post_type":"disclaimer","post_mime_type":"","comment_count":"0","filter":"raw"}],"cornerstone_hero_cta_override":{"label":"","url":""},"cluster":"","display_dates":"default","featured_image_link":"","faqs":[{"faq_title":"FAQs ","faq_shortcode":"zoho-crm-vs-hubspot","faq":[{"question":"Which one is better, Zoho or HubSpot? ","answer":"<p>Zoho and HubSpot are both popular CRM software options, and each have their unique advantages making them better suited to different types of teams. 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