{"id":162964,"date":"2024-09-05T11:38:19","date_gmt":"2024-09-05T11:38:19","guid":{"rendered":"https:\/\/monday.com\/blog\/?p=162964"},"modified":"2025-11-26T09:21:47","modified_gmt":"2025-11-26T14:21:47","slug":"monday-crm-vs-zoho-crm-a-side-by-side-comparison-guide","status":"publish","type":"post","link":"https:\/\/monday.com\/blog\/crm-and-sales\/monday-crm-vs-zoho-crm-a-side-by-side-comparison-guide\/","title":{"rendered":"The CRM showdown: monday CRM vs. Zoho CRM"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":212,"featured_media":163545,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"pages\/cornerstone-primary.php","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"monday CRM vs. Zoho CRM: Which One Comes Out On Top?","_yoast_wpseo_metadesc":"Check out our detailed breakdown of monday CRM vs. Zoho CRM to explore the differences in features, pricing, integrations, and more.","monday_item_id":10045828387,"monday_board_id":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[13913],"tags":[],"class_list":["post-162964","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-and-sales"],"acf":{"sections":[{"acf_fc_layout":"content_1","blocks":[{"main_heading":"","content_block":[{"acf_fc_layout":"text","content":"

It\u2019s easier to sell to someone you have an existing relationship with rather than a total stranger. This isn\u2019t a new concept, but it is the driving idea behind customer relationship (CRM) platforms and what they help teams accomplish. CRMs help companies stay organized and methodical when it comes to managing relationships, but knowing which platform to choose can be a challenge in itself.<\/p>\n

Both monday CRM and Zoho CRM are 2 great solutions when it comes to streamlining sales, but which platform is the best fit for your business? In this guide, we\u2019ll walk you through a detailed comparison of both solutions so you can see how they stack up and which one may be a better option for your business.<\/p>\nTry monday CRM<\/a>\n"}]},{"main_heading":"Quick look: monday CRM vs. Zoho CRM","content_block":[{"acf_fc_layout":"text","content":"

Need facts upfront? Here\u2019s a quick overview of the main differences between monday CRM and Zoho CRM. The rest of our guide digs deeper into these details.<\/p>\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t
<\/td>monday CRM <\/th>Zoho CRM <\/th>\n<\/tr>\n<\/thead>\n
Pricing <\/td>Plans starting from $12\/seat\/month<\/td>Plans starting from $14\/user\/month<\/td>\n<\/tr>\n
Features<\/td>Lead management, multiple work views, marketing campaigns, customer service, real-time insights<\/td>Lead management, Canvas, business analytics, pipeline management, CommandCenter<\/td>\n<\/tr>\n
AI and automations<\/td>AI email generation, predictive analytics, AI blocks, monday sidekick, AI risk management<\/td>Zia AI assistant, AI sales agents, generative AI, AI predictions, data enrichment<\/td>\n<\/tr>\n
Integrations <\/td>200+ integrations <\/td>1,100+ integrations <\/td>\n<\/tr>\n
Ease of use <\/td>Verified User on G2<\/a>: \u201cVery user-friendly, simple but lots of features.\u201d
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\n<\/td>		Reegan R. on G2<\/a>: \"It simplifies the process of organizing customer information.\u201d
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\n
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\n<\/td>\n<\/tr>\n
Support <\/td>24\/7 support via chat, self-service knowledge base, forum, webinars, dedicated success manager for Enterprise plan<\/td>Email support, calling, chat, webinars, self-service portal, Premium support available as a paid add-on<\/td>\n<\/tr>\n
Customer reviews <\/td>4.6\/5 (G2<\/a>)<\/td>4.1\/5 (G2<\/a>)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n"}]},{"main_heading":"Main features: monday CRM vs. Zoho CRM","content_block":[{"acf_fc_layout":"text","content":"

Both monday CRM and Zoho CRM are packed with features that help businesses map out customer journeys and turn data into more sales. While both platforms are built to address the same core goal, managing customer relationships, the difference in capabilities leads to very different experiences. Here\u2019s a look at some of the key features to expect in each CRM.<\/p>\n

monday CRM features<\/h3>\n"},{"acf_fc_layout":"image","image_type":"normal","image":161064,"image_link":""},{"acf_fc_layout":"text","content":"

Offering an end-to-end solution, monday CRM enables revenue teams to improve sales, marketing, and service operations at every touchpoint. The platform is flexible enough to fit any industry and business size, with features that scale to meet every team\u2019s unique needs. Some of monday CRM\u2019s best features include:<\/p>\n