{"id":162838,"date":"2024-09-11T12:19:29","date_gmt":"2024-09-11T12:19:29","guid":{"rendered":"https:\/\/monday.com\/blog\/?p=162838"},"modified":"2025-04-27T11:31:48","modified_gmt":"2025-04-27T11:31:48","slug":"salesforce-vs-zoho-crm","status":"publish","type":"post","link":"https:\/\/monday.com\/blog\/crm-and-sales\/salesforce-vs-zoho-crm\/","title":{"rendered":"Salesforce vs. Zoho CRM: Which Solution Will Fit Your Business?"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":212,"featured_media":164490,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"pages\/cornerstone-primary.php","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"Salesforce Vs. Zoho CRM: Which Should You Choose? %%sep%% %%sitename%%","_yoast_wpseo_metadesc":"Looking at Salesforce vs. Zoho CRM, this blog post will pit the two side-by-side to see which CRM is the better option. Read on to see the results.","monday_item_id":10045827845,"monday_board_id":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[13913],"tags":[],"class_list":["post-162838","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-and-sales"],"acf":{"sections":[{"acf_fc_layout":"content_1","blocks":[{"main_heading":"","content_block":[{"acf_fc_layout":"text","content":"

Salesforce is an industry leader when it comes to customer relationship management (CRM) platforms, but is it the best option for every business? Zoho CRM has proven to be a strong contender. While both CRMs cater to different businesses in terms of their needs and sizes, choosing which one to go with can still be a challenging process.<\/p>\n

Below, we\u2019ll dive deeper into looking at Salesforce vs. Zoho CRM and compare them side-by-side so you can get a better idea of which CRM best fits your team. Additionally, we\u2019ll also look at an alternative, monday CRM, and see why it\u2019s the perfect solution that marries the benefits of both Salesforce and Zoho CRM in one, customizable platform.<\/p>\nTry monday CRM<\/a>\n"}]},{"main_heading":"Zoho CRM vs. Salesforce: At a glance","content_block":[{"acf_fc_layout":"text","content":"

Just want the key takeaways? In the table below, we\u2019ll look at Salesforce Sales Cloud vs. Zoho CRM at a glance to see how they stack up against each other. To get more details on each, keep reading.<\/p>\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t
<\/td>Salesforce<\/th>Zoho CRM<\/th>\n<\/tr>\n<\/thead>\n
Features<\/td>Einstein AI
\nWorkflow automation
\nLead management
\nAdvanced reporting
\nIndustry-specific solutions<\/td>		Automation\u2028
\nReporting
\nZia AI\u2028
\nRemote-ready
\nJourney orchestration<\/td>\n<\/tr>\n
Integrations<\/td>5,000+ apps<\/td>900+ apps<\/td>\n<\/tr>\n
Pricing<\/td>Plans ranging from $25-$500\/user\/month<\/td>Plans ranging from $14-$52\/user\/month<\/td>\n<\/tr>\n
Ease of use<\/td>Steep learning curve, can feel overwhelming at first<\/td>User-friendly interface, users can get started quickly<\/td>\n<\/tr>\n
Customer support
\n<\/td>		2 support plan tiers available based on your paid plan<\/td>3 support plan tiers available based on your paid plan<\/td>\n<\/tr>\n
Customer reviews<\/td>4.4\/5 on G2<\/td>4.1\/5 on G2<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n"}]},{"main_heading":"Features: Salesforce offers robust features for any business","content_block":[{"acf_fc_layout":"text","content":"

Both Salesforce and Zoho CRM offer a wide range of CRM features that fit various business needs. While Salesforce is packed with advanced customizable tools appropriate for enterprise-level users, Zoho CRM feels more accessible and versatile for small to medium-sized businesses. Here\u2019s a closer look at the top features each has to offer.<\/p>\n

Salesforce features<\/h3>\n"},{"acf_fc_layout":"image","image_type":"normal","image":162875,"image_link":null},{"acf_fc_layout":"text","content":"