{"id":151086,"date":"2024-02-04T10:25:50","date_gmt":"2024-02-04T10:25:50","guid":{"rendered":"https:\/\/monday.com\/blog\/?p=151086"},"modified":"2024-02-04T10:26:36","modified_gmt":"2024-02-04T10:26:36","slug":"giving-feedback-that-really-resonates","status":"publish","type":"post","link":"https:\/\/monday.com\/blog\/monday-insights\/giving-feedback-that-really-resonates\/","title":{"rendered":"Giving feedback that really resonates"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":164,"featured_media":151093,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"pages\/cornerstone.php","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","monday_item_id":11239464356,"monday_board_id":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[13988],"tags":[],"class_list":["post-151086","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-monday-insights"],"acf":{"sections":[{"acf_fc_layout":"content_1","blocks":[{"main_heading":"Workplace trends","content_block":[{"acf_fc_layout":"text","content":"<h3>Research says workplace wellness perks aren\u2019t working<\/h3>\n<p>Since the pandemic, the corporate wellness services industry has been booming, with companies increasingly investing in wellness initiatives to improve worker health and productivity. And though some previous research supports these efforts, a recent Oxford University study suggests that the multibillion-dollar industry isn\u2019t all it\u2019s cracked up to be. The study found that workers who chose to use their companies\u2019 mental health benefits, from mindfulness apps to resilience workshops, saw no improvement compared to those who didn\u2019t use them. In fact, participating in resilience and stress-reduction training at times actually seemed to produce a negative effect, because it often compounded workers\u2019 anxiety if the service they assumed would work didn\u2019t help them. The study concludes that while offering mindfulness and wellness apps are nice, if organizations seriously care about supporting employee well-being, changes need to come in the form of intentional workplace shifts.<\/p>\n<h3>2024 is kicking off with massive layoffs<\/h3>\n<p>This year, many companies including Amazon, Google, BlackRock, and Citigroup have already announced they\u2019re cutting their workforces, adding to the general uneasiness in today\u2019s job market. In tech alone, more than 20,000 employees have already been laid off in the month of January, per layoffs tracker Layoffs.fyi, and these numbers don\u2019t seem to be slowing down yet. In fact, a recent survey by MyPerfectResume found that 85% of surveyed workers are worried they\u2019ll lose their jobs this year. That said, while it may not be reassuring to anxious employees, some experts believe these reductions are materially different \u2013 and less concerning \u2013 than those in past years because rather than sweeping cost-cutting efforts amid concerning economic conditions, many of the early 2024 layoffs reflect relatively healthy tech companies shuffling their priorities amid the growing generative AI excitement.<\/p>\n"}]},{"main_heading":"The AI corner","content_block":[{"acf_fc_layout":"text","content":"<h3>Don\u2019t worry, AI is still more expensive than human labor<\/h3>\n<p>It turns out that even for jobs that could theoretically be done by AI, replacing human workers often doesn\u2019t necessarily make economic sense, according to research by MIT. The findings showed that it&#8217;s only economically sensible to replace human labor with AI in about one-fourth of the jobs involving tasks that can be handled by a visual recognition AI system. A large reason for this is that due to the tech\u2019s high upfront costs, in most cases, using AI is significantly more expensive than simply paying a human to do the work. Additionally, while it might not entirely apply to generative AI tools like ChatGPT, experts say the analysis should comfort workers who are anxious about how much of the job market is susceptible to automation. That said, MIT researchers warn that things could change pretty quickly if AI becomes cheaper and more accessible to smaller companies.<\/p>\n<h3>AI is speeding up package deliveries<\/h3>\n<p>In the next few years, AI is expected to transform the logistics of consumer deliveries with new technologies and improvements. Some companies are turning to machine learning and sensor information to predict when parking spaces will be available and to direct drivers toward spots that are opening up while they\u2019re still in transit. Others are starting to explore the ability of drones to bypass typical traffic and parking issues that often restrict delivery trucks. Many companies will even tackle the time-consuming process of getting packages from the delivery truck to the customer\u2019s door with robots that can climb stairs and hop off moving vans to complete the deliveries. Additionally, researchers are looking for ways to utilize AI tools to find the best delivery routes and boost driver safety by instantly alerting drivers of dangerous situations.<\/p>\n"}]},{"main_heading":"Giving feedback that really resonates","content_block":[{"acf_fc_layout":"text","content":"<p><em>By monday.com<\/em><\/p>\n<p>Feedback is a powerful tool to help your team members grow and develop. And when delivered the right way, it enables you to align goals and expectations with your employees, address what\u2019s working well, pinpoint areas to improve, and empower your team members to deliver their best work.<\/p>\n<p>That said, feedback can also be a sensitive matter for employees, and when it doesn\u2019t come out exactly as you had intended, you risk harming morale, triggering resentment, and potentially leading valued team members to seek opportunities elsewhere.<\/p>\n<p><strong>So, how can you give meaningful and productive feedback to your team members?<\/strong><\/p>\n<h3>Focus on behavior<\/h3>\n<p>When you give your employees feedback, it\u2019s so important to address behaviors as opposed to characteristics, because behaviors can be changed, while personalities can\u2019t. For example, telling someone, \u201cYou\u2019re too aggressive\u201d is pretty vague and can sound like an attack on the person\u2019s character, while saying, \u201cYou tend to interrupt people when they\u2019re sharing their ideas in meetings\u201d is more actionable and easier to fix. Critiquing a behavior is less personal and more solvable, making it way more productive and useful to your team members.<\/p>\n<h3>Share positive feedback, too<\/h3>\n<p>Feedback shouldn\u2019t only be given when something goes wrong. In fact, it can also be an extremely effective way to highlight what\u2019s working and the kinds of behaviors your employees should continue. So, do your best to give your team members positive feedback when you believe they\u2019ve done something really well. Doing so not only instills confidence in them, it also reframes feedback as a mechanism for helping them maximize their performance, so that it\u2019s not just some scary thing that only comes up when there was a misstep.<\/p>\n<h3>Use inclusive language<\/h3>\n<p>When your employee messes up, recognize that you are the manager, which means there are likely shifts you too could make to ensure different outcomes next time. Putting all the blame on the team member is not the sign of a strong leader, so be intentional about how you frame your feedback to avoid making it sound like an attack. When you use words \u201cwe\u201d and \u201cus\u201d to discuss ways to improve, it shows your team members that you see necessary changes as a shared effort and that you hold yourself accountable as well. For example, rather than saying something like, \u201cNext time you should update me earlier on,\u201d saying, \u201cNext time we should sync earlier on.\u201d<\/p>\n<h3>Avoid too many examples<\/h3>\n<p>While it can be helpful to give examples relating to your feedback in order to provide context, it can also open the door to defensiveness and lead employees to focus too much on the specific scenario you referenced as opposed to the message you\u2019re trying to convey. So, do your best to frame your feedback around the future and discuss what can be done going forward, rather than diving too deeply into what happened in the past.<\/p>\n<h3>Try to be proactive<\/h3>\n<p>When you give feedback, do your best to not just state what went wrong, but to actually offer tangible direction and ways to improve going forward. For example, instead of just saying, \u201cYou push back too much when teammates give you feedback,\u201d saying something like, \u201cWhen you don\u2019t agree with the feedback your teammates are giving you, try to ask follow up questions to understand it better as opposed to just rejecting it right off the bat.\u201d The more solution-oriented you can be, the more prepared your employees will be to navigate these situations better going forward.<\/p>\n<h3>Keep it casual<\/h3>\n<p>Don\u2019t wait for formal feedback talks to offer your input and guidance. Do your best to work feedback into regular conversations with your team members because the more casual it feels, the less overwhelming and nerve-racking it becomes to receive feedback. Whenever you\u2019re discussing a project or assignment, try to openly acknowledge things that are working well and where there may be room to improve going forward. This also helps you trust your team members to navigate future situations because you know that they have the feedback they need to make the right decisions going forward. It also allows your team members to feel confident that they know what behaviors to repeat and what to look out for the next time around.<\/p>\n"}]},{"main_heading":"Water cooler chatter","content_block":[{"acf_fc_layout":"text","content":"<p><strong>For the first time ever, a cloned monkey has lived to adulthood<\/strong>, according to scientists in China. The rhesus monkey named ReTro is the first healthy clone of his species to live to two years old. While replicated embryos typically have low survival rates, the scientists used a fairly unconventional method to create ReTro, which reduced defects.<\/p>\n"},{"acf_fc_layout":"quote","quote_text":"\u201cWe could produce a large number of genetically uniform monkeys that can be used for drug-efficacy tests.\u201d","quote_author":"Mu-ming Poo, Director of the Institute of Neuroscience in the Chinese Academy of Sciences in Shanghai","quote_author_avatar":false,"quote_author_position":""},{"acf_fc_layout":"text","content":"<p><strong>Instagram will start sending \u201cnighttime nudges&#8221; to teens<\/strong> who have spent more than 10 minutes on the app late at night. This is Meta\u2019s latest move to try and help younger users limit their social media usage amid a push for increased restrictions and parental controls.<\/p>\n"},{"acf_fc_layout":"quote","quote_text":"\u201cTime for a break? It\u2019s getting late. Consider closing Instagram for the night.\u201d","quote_author":"Mockup Instagram notification, nighttime nudge","quote_author_avatar":false,"quote_author_position":""}]},{"main_heading":"Question of the week","content_block":[{"acf_fc_layout":"text","content":"<p><strong>Last week\u2019s answer:<\/strong> Adidas<\/p>\n<p><strong>This week\u2019s question:<\/strong> What\u2019s the average employee turnover rate across industries?<\/p>\n"}]},{"main_heading":"Just for laughs","content_block":[{"acf_fc_layout":"image","image_type":"normal","image":151087,"image_link":null}]}]}],"lobby_image":false,"post_thumbnail_title":"","hide_post_info":false,"hide_bottom_cta":false,"hide_from_blog":false,"landing_page_layout":false,"hide_time_to_read":false,"sidebar_color_banner":"","custom_tags":false,"disclaimer":"","cornerstone_hero_cta_override":{"label":"","url":""},"cluster":"","display_dates":"published","post_date":"20240130","faqs":false,"activate_cta_banner":true,"cta_banner_text":"<p><strong>Don\u2019t miss <\/strong> more quality content!<\/p>\n","use_customized_cta":false,"custom_schema_code":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Giving feedback that really resonates | monday.com Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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