{"id":105610,"date":"2022-09-04T02:29:12","date_gmt":"2022-09-04T02:29:12","guid":{"rendered":"https:\/\/monday.com\/blog\/?p=105610"},"modified":"2024-12-10T14:24:02","modified_gmt":"2024-12-10T14:24:02","slug":"20220902_sipoc-suppliers-inputs-process-outputs-customers-template-2","status":"publish","type":"post","link":"https:\/\/monday.com\/blog\/project-management\/20220902_sipoc-suppliers-inputs-process-outputs-customers-template-2\/","title":{"rendered":"SIPOC (suppliers, inputs, process, outputs, customers) template"},"content":{"rendered":"<p>Developing a new product or service takes a lot of analysis and planning. Even improving existing processes isn\u2019t always all that straightforward, and teams need ways to keep stakeholders informed without getting too in-depth. If you\u2019re struggling to know where to start, you\u2019re not alone, which is why taking advantage of a SIPOC diagram can help laser-focus your team.<\/p>\n<p>In this guide, you\u2019ll learn how to use a SIPOC (suppliers, inputs, process, outputs, customers) template to plan your processes, including some examples from different industries. You\u2019ll also discover how using the right Work OS can simplify operations.<\/p>\n<p style=\"text-align: center;\"><a class=\"cta-button blue-button\" aria-label=\"Get the template\" href=\"http:\/\/auth.monday.com\/solutions\/add_solution?solution_id=10104353\" target=\"_self\">Get the template<\/a><\/p>\n<h2><strong>What is a SIPOC (suppliers, inputs, process, outputs, customers) template?<\/strong><\/h2>\n<p>When building or refining any business process, it\u2019s crucial to have a plan. A SIPOC (suppliers, inputs, process, outputs, customers) template gives your team a map with a high-level view of any business process\u2014from what inputs go into it to the end result.<\/p>\n<p>The template includes:<\/p>\n<ul>\n<li><strong>Suppliers:<\/strong>\u00a0The people or entities involved in providing inputs, including customers, vendors, other third parties, and team members<\/li>\n<li><strong>Inputs:<\/strong>\u00a0The &#8220;ingredients&#8221; needed for the process, including products, services, and information<\/li>\n<li><strong>Process:<\/strong>\u00a0Five to seven simple steps on how to get from the inputs to the end product<\/li>\n<li><strong>Outputs:<\/strong>\u00a0Anything created as an end result of the process<\/li>\n<li><strong>Customers:<\/strong>\u00a0The recipients of the outputs, which can include internal or external customers<\/li>\n<\/ul>\n<p>There are several ways you can visualize this data, including using a kanban-style board, a simple flowchart, or a traditional table.<\/p>\n<blockquote><p>Keeping your process fairly short with around five to seven steps avoids getting too complex or hyperfocused, and that helps you create a document perfect for sharing with team members and other stakeholders for a quick overview.<\/p><\/blockquote>\n<p>Now that you\u2019re familiar with creating a SIPOC diagram as a high-level <a href=\"https:\/\/monday.com\/blog\/work-management\/how-to-build-a-process-map-in-6-steps-best-practices\/\">process map<\/a>, let\u2019s see why it\u2019s important to use a template.<\/p>\n<h2><strong>Why use a SIPOC (suppliers, inputs, process, outputs, customers) template?<\/strong><\/h2>\n<p>The whole point of using a SIPOC diagram is to make it easier to visualize all parts of a business process. This is ideal when building a new product or service from scratch, as it keeps everyone involved informed\u2014from executives to new employees.<\/p>\n<p>It\u2019s not just for new projects. Existing processes that need improvement can also benefit from the SIPOC technique. The tool helps identify what\u2019s going wrong in the process journey so decision-makers know what needs focus and attention. Using a template keeps all parties focused on what needs to be done and what the outcomes will be and helps avoid issues where teams hyper-focus on areas that may not provide solutions or get sidetracked with irrelevant tasks.<\/p>\n<p>From here, the steps in the SIPOC diagram are handy for creating supporting documentation for other departments. For example, angry customers may have complained about the shipping time of a product. Using the SIPOC method could help identify how to speed up the process, and the customer support team can update the shipping page on the company website and customer service email templates to reflect this, reducing customer complaints.<\/p>\n<p>Knowing the importance of using a template for the SIPOC diagram is one thing, but what does this look like in practice? Let&#8217;s look at some examples to get a full understanding of how SIPOC templates work in real scenarios.<\/p>\n<h2><strong>What are some examples of SIPOC (suppliers, inputs, process, outputs, customers) templates?<\/strong><\/h2>\n<p>All industries can benefit from SIPOC diagrams. To show you how these might look in practice, here are some practical examples of processes mapped out using SIPOC.<\/p>\n<h3><strong>Product creation and fulfillment<\/strong><\/h3>\n<p>An online store wants to sell a handmade crochet scarf.<\/p>\n<p><strong>Suppliers:<\/strong>\u00a0Yarn factory, crochet artist, pattern designer, store manager, and marketing team<\/p>\n<p><strong>Inputs:<\/strong>\u00a0Crochet hook, the PDF pattern, the yarn, the shop\u2019s website, social media accounts, camera, and laptop<\/p>\n<p><strong>Process:<\/strong><\/p>\n<ol start=\"1\">\n<li>Crochet the scarf<\/li>\n<li>Take photos of the finished product and write a product description<\/li>\n<li>Post it on the website<\/li>\n<li>Promote on social media<\/li>\n<li>Process customer purchase<\/li>\n<li>Ship the scarf<\/li>\n<li>Send out a customer satisfaction survey<\/li>\n<\/ol>\n<p><strong>Outputs:<\/strong>\u00a0The scarf and the satisfied customer<\/p>\n<p><strong>Customers:<\/strong>\u00a0The customer who received the scarf and the store manager (because they received a satisfied customer as an output)<\/p>\n<h3><strong>Content creation<\/strong><\/h3>\n<p>A SaaS company needs an explainer video for its users.<\/p>\n<p><strong>Suppliers:<\/strong>\u00a0Videographer, scriptwriter, motion graphic designer, actor, editor, captioner<\/p>\n<p><strong>Inputs:<\/strong>\u00a0Video camera, computer, microphone, script, visual effects, music, video editing software<\/p>\n<p><strong>Process:<\/strong><\/p>\n<ol start=\"1\">\n<li>Write video script<\/li>\n<li>Design motion graphics<\/li>\n<li>Record the actor reading the script on video<\/li>\n<li>Edit raw footage down to a final cut<\/li>\n<li>Write captions<\/li>\n<li>Upload the video onto the website<\/li>\n<\/ol>\n<p><strong>Outputs:<\/strong>\u00a0Explainer video, new leads<\/p>\n<p><strong>Customers:<\/strong>\u00a0Potential new customers, sales team<\/p>\n<h3><strong>Employee incentives<\/strong><\/h3>\n<p>A spa wants to provide valuable incentives to its employees to improve loyalty.<\/p>\n<p><strong>Suppliers:<\/strong>\u00a0Spa manager, survey company, incentive company, spa employees<\/p>\n<p><strong>Inputs:<\/strong>\u00a0Employee satisfaction survey, non-monetary incentive<\/p>\n<p><strong>Process:<\/strong><\/p>\n<ol start=\"1\">\n<li>Send out employee satisfaction survey to find out what incentive employees find useful<\/li>\n<li>Develop an incentive scheme for employees<\/li>\n<li>Measure employee progress<\/li>\n<li>Deliver incentive<\/li>\n<\/ol>\n<p><strong>Outputs:<\/strong>\u00a0Happy employees, incentive scheme<\/p>\n<p><strong>Customers:<\/strong>\u00a0Employees, spa manager<\/p>\n<a class=\"twitter-box\" arial-label=\"Tweet\" target=\"_blank\" onclick=\"window.open(this.href,'targetWindow','toolbar=no,location=no,status=no,menubar=no,scrollbars=yes,resizable=yes, width=800,height=450'); return false;\" href=\"https:\/\/twitter.com\/intent\/tweet?text=\">A SIPOC diagram is flexible and works in any industry by breaking down a process into its individual parts and displaying them in a visual overview.<span><\/span><\/a>\n<p>Let\u2019s explore how monday.com can simplify the process.<\/p>\n<h2><strong>SIPOC (suppliers, inputs, process, outputs, customers) template on monday.com<\/strong><\/h2>\n<div style=\"text-align: center;\"><img decoding=\"async\" src=\"https:\/\/monday.com\/blog\/wp-content\/uploads\/2022\/09\/pasted-image-0.png\" alt=\"Pasted image 0\" \/><\/div>\n<p>Team collaboration is a must when you\u2019re improving your processes, and our Work OS is built for teamwork. Using our SIPOC (suppliers, inputs, process, outputs, customers) template gives you a visual representation of your processes, from start to finish. As our platform updates in real-time, it\u2019s simple to add, track, and adjust parts of the process when you need to.<\/p>\n<p>Thanks to automations, it\u2019s easy to notify specific team members or departments of due dates and tasks, too. Plus, with integrations, you can connect your favorite apps to <a href=\"https:\/\/monday.com\/blog\/project-management\/process-management\/\">manage every part of the process<\/a> in one place.<\/p>\n<p>Creating a SIPOC diagram is part of a much bigger business strategy, and there are more templates that work in harmony to keep you on track. Next, we\u2019ll explore some related templates to help you manage all aspects of your projects.<\/p>\n<p style=\"text-align: center;\"><a class=\"cta-button blue-button\" aria-label=\"Get started\" href=\"https:\/\/auth.monday.com\/users\/sign_up_new\" target=\"_blank\">Get started<\/a><\/p>\n<h2><strong>Related templates on monday.com<\/strong><\/h2>\n<p>Are you using templates to manage your projects and processes? Here\u2019s how monday.com templates can simplify the way you run your business.<\/p>\n<h3><strong>DMAIC Template<\/strong><\/h3>\n<p>If SIPOC helps identify a process from start to finish, then DMAIC, a Six Sigma project roadmap, observes the quality of the end products within a process\u2014anything from writing a clearer knowledge base to a faster loading app. Using our <a href=\"https:\/\/monday.com\/blog\/project-management\/dmaic-template\/\">DMAIC Template<\/a>, your team can monitor processes in all departments and sort them by priority, owner, and status, with automations to notify team members and additional views like kanban boards and a dashboard with at-a-glance reports.<\/p>\n<h3><strong>Single Project Template<\/strong><\/h3>\n<p>If you\u2019re focusing on a particular project\u2019s processes and end product, using our <a href=\"https:\/\/monday.com\/templates\/template\/122904\/single-project\">Single Project Template<\/a>\u00a0can help organize your team and their responsibilities. Manage project resources, costs, budget, and timeline and enjoy the option to view tasks by the task owner. Thanks to our flexible Work OS, there are plenty of filters to sort the project details to your liking.<\/p>\n<h3><strong>IT Management Template<\/strong><\/h3>\n<p>IT is a complex department, and using our <a href=\"https:\/\/monday.com\/templates\/template\/53170\/it-management-\">IT Management Template<\/a>\u00a0can help managers take control of all processes and projects on the go. From onboarding new employees and managing software subscriptions to inventory management, this template includes three main boards for handling the biggest priorities in one place. As with all monday.com templates, the template&#8217;s view is intuitive, so you can adjust views and filters to whatever suits your working style.<\/p>\n<p>If you\u2019re curious about using SIPOC, here are some common questions with answers to help get you started.<\/p>\n<p style=\"text-align: center;\"><a class=\"cta-button blue-button\" aria-label=\"Get the template\" href=\"http:\/\/auth.monday.com\/solutions\/add_solution?solution_id=10104353\" target=\"_self\">Get the template<\/a><\/p>\n<h2><strong>Frequently asked questions<\/strong><\/h2>\n<h3><strong>What does SIPOC stand for?<\/strong><\/h3>\n<p>SIPOC stands for:<\/p>\n<ul>\n<li><strong>Suppliers:<\/strong>\u00a0People involved in providing inputs<\/li>\n<li><strong>Inputs:<\/strong>\u00a0Products, services, and information needed to form the processes<\/li>\n<li><strong>Processes:<\/strong>\u00a0The steps taken to turn inputs into outputs<\/li>\n<li><strong>Outputs<\/strong>: The end products that occur after the processes are complete<\/li>\n<li><strong>Customers<\/strong>: Recipients of the outputs<\/li>\n<\/ul>\n<h3><strong>How do you make a SIPOC process flow for processes?<\/strong><\/h3>\n<p>Using a simple flowchart is a visual way of mapping your processes in SIPOC. It can be helpful to condense your process into five to seven simple steps so it\u2019s easy to follow. Use nouns and verbs for each step to simplify the language for a quick overview\u2014&#8221;email customer&#8221; or &#8220;design homepage&#8221;, for example.<\/p>\n<h2><strong>Simplifying process management with a SIPOC diagram<\/strong><\/h2>\n<p>There\u2019s a lot that goes into creating and improving business processes, so saving time by using an intuitive platform helps you stay productive. The SIPOC method is an effective way of providing an overview of new or existing processes to share with other departments and stakeholders.<\/p>\n<p>Using a SIPOC (suppliers, inputs, process, outputs, customers) template on monday.com helps you understand the details of projects and processes so you can focus on what matters most\u2014creating a process that works.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Developing a new product or service takes a lot of analysis and planning. Even improving existing processes isn\u2019t always all that straightforward, and teams need ways to keep stakeholders informed without getting too in-depth. If you\u2019re struggling to know where to start, you\u2019re not alone, which is why taking advantage &#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"\u00a0SIPOC (Suppliers, Inputs, Process, Outputs, Customers) Template","_yoast_wpseo_metadesc":"Simplify your new and existing business processes with a SIPOC (Suppliers, Inputs, Process, Outputs, Customers) Template from monday.com.","monday_item_id":18041111398,"monday_board_id":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[13904],"tags":[],"class_list":["post-105610","post","type-post","status-publish","format-standard","hentry","category-project-management"],"acf":{"lobby_image":false,"post_thumbnail_title":"","hide_post_info":false,"hide_bottom_cta":false,"hide_from_blog":false,"landing_page_layout":false,"cluster":"","display_dates":"default","featured_image_link":"","banner_url":"","main_text_banner":"Try monday.com for projects","sub_title_banner":"Join the 152K+ customers who use monday.com","sub_title_banner_second":"","banner_button_text":"","below_banner_line":"","use_customized_cta":false,"display_subscribe_widget":false,"custom_schema_code":"","sidebar_color_banner":"","custom_tags":false,"faqs":false,"activate_cta_banner":false,"hide_time_to_read":false,"disclaimer":"","cornerstone_hero_cta_override":{"label":"","url":""}},"yoast_head":"<!-- This site is optimized 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